# Capterra (`canadesk/capterra-software-advice`) Actor

Fetch reviews and software alternatives from Capterra (Software Advice). Search and advanced filters available.

- **URL**: https://apify.com/canadesk/capterra-software-advice.md
- **Developed by:** [Canadesk Support](https://apify.com/canadesk) (community)
- **Categories:** Lead generation, SEO tools, Integrations
- **Features:** Full permissions
- **Stats:** 133 total users, 1 monthly users, 100.0% runs succeeded, 5 bookmarks
- **User rating**: 1.00 out of 5 stars

## Pricing

$0.75 / 1,000 reviews

This Actor is paid per event. You are not charged for the Apify platform usage, but only a fixed price for specific events.

Learn more: https://docs.apify.com/actors/running/actors-in-store.md#pay-per-event

## What's an Apify Actor?

An Actor is a serverless cloud program that runs on the Apify platform. It has two run modes.
In Batch mode, an Actor accepts a well-defined JSON input, performs an action which can take anything from a few seconds to a few hours,
and optionally produces a well-defined JSON output, datasets with results, or files in key-value store.
In Standby mode, an Actor provides a web server which can be used as a website, API, or an MCP server.

Apify vocabulary and the platform model are defined once, in the agent quickstart at https://apify.com/agents.md.

## How to integrate an Actor?

If asked about integration, you help developers integrate Actors into their projects.
You adapt to their stack and deliver integrations that are safe, well-documented, and production-ready.

Do not guess an integration path. Every one of them is in the agent quickstart at https://apify.com/agents.md: the Apify MCP server, Agent Skills with the Apify CLI, the JavaScript and Python clients, the REST API, and the account-free path for an agent with no human to sign in. It also carries the rule on stating cost before the first paid run.

For examples already wired to this Actor's own input schema, see the [API](#api) section below.

Each client library has reference documentation the quickstart does not restate: [JavaScript/TypeScript](https://docs.apify.com/api/client/js/docs.md) (`npm install apify-client`) and [Python](https://docs.apify.com/api/client/python/docs.md) (`pip install apify-client`).

# README

Collect software reviews and alternative products from **Software Advice**. Search one product or a list of up to 100 products and download structured results.

### Features

| **Process** | **What you get** |
| :--- | :--- |
| Get Reviews | Published reviews, ratings and available reviewer details |
| Get Alternatives | Alternative products with available ratings, websites and product information |

Coverage depends on the product and the public source response. Your own session cookie may be needed when Software Advice restricts access.

### Input

- Process (select)

  Get Reviews or Alternative products.

- Query (array)

  The keyword will be used to return results for the first search result from SA.

- Cookie (string)

  Optional, but highly recommended.

- Maximum (integer)

  Per query.

### Example

**Get Reviews** returns:

1 entry = 1 review.

```
[
    {
        "consText": "Once you are trained the software is user friendly for basic jobs however, the training is extensive and can prove tedious at times.",
        "customerSupportRating": 4,
        "easeOfUseRating": 4,
        "frequencyOfUsing": "Daily",
        "functionalityRating": 5,
        "generalComments": "I am satisfied with this software overall it is easy to navigate and does great forecasting reports",
        "id": "Capterra___6692713",
        "overallRating": 5,
        "prosText": "I like the reporting function and forecasting capability. Once you are trained, it is also fairly user friendly and is easy to navigate.",
        "reasonsForChoosing": "",
        "reasonsForSwitching": "",
        "reviewer": {
            "companySize": "2-10",
            "firstName": "Kelly",
            "industry": "Arts and Crafts",
            "isValidated": true,
            "profilePictureUrl": "https://reviews.capterra.com/cdn/profile-images/linkedin/abc8bd22f1c163d3b60e8e08d44c8e78300ec18aff818f591aa3c280c4348899.jpeg"
        },
        "reviewerAnonymityOn": false,
        "reviewerIncentive": "NoIncentive",
        "timeUsed": "LessThan2Years",
        "title": "Great forecasting and report software",
        "valueForMoneyRating": 4,
        "vendorReply": null,
        "writtenOn": "2025-02-16T18:02:06Z",
        "software": "product/2764-Salesforce",
        "query": "salesforce sales"
    },
    ...
]
```

**Get Alternatives** returns:

1 entry = 1 software.

```
[
    {
        "query": "salesforce sales",
        "alternatives": [
            {
                "isPublished": true,
                "advisorRecommendationsCount": 58,
                "alternativesUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/alternatives/",
                "category": {
                    "id": "4c7ba4f6-a5c3-4fcf-bb0b-388597ecee9d",
                    "name": "CRM"
                },
                "id": "ef1a3562-b6d5-4b22-bd45-a78b0067595a",
                "logoUrl": "https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png",
                "longDescription": "",
                "name": "HubSpot Sales Hub",
                "publishedPages": "",
                "reviewSummary": {
                    "overallRating": 4.54421052631579,
                    "totalReviews": 475
                },
                "reviewsUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/",
                "seoId": "21946",
                "slug": "hubspot-sales",
                "spotlightUrl": "https://www.softwareadvice.com/crm/hubspot-sales-profile/",
                "vendor": {
                    "name": "HubSpot",
                    "websiteUrl": "http://www.hubspot.com"
                },
                "videos": ""
            },
            ...
        ],
        "ranking": [
            "HubSpot Sales Hub",
            "Insightly",
            "monday CRM",
            "HubSpot CRM",
            ...
        ]
    },
    ...
]
```

### Support

💡 Each valid pay-per-event run with at least one input includes a minimum charge of 100 result units, shared across all inputs in that run. Only rows needed to reach 100 are added; results above 100 are retained and charged individually. Placeholder rows use `rowType: placeholder` and contain no scraped data; export rows with `rowType: result` to keep collected data. The minimum applies when fewer results are returned or no matches are found. Each separate run has its own minimum, including scheduled or API runs. Platform usage is included.

Always use a proxy, and wait between requests!

Open a new issue or contact support. Please share your Input and URL.

Cheers!

#### Unsuccessful lookups

Where listed in the Pricing tab, a handled lookup problem that prevents a run from returning any real results produces one clear error record and a single $0.02 unsuccessful-lookup fee, in addition to any listed start fee.

> Under this pricing policy, resuming an existing run is not supported. To retry, start a new run.

# Actor input Schema

## `process` (type: `string`):

Process to run.

## `query` (type: `array`):

Keyword to look for. Up to 100 inputs per run.

## `country` (type: `string`):

May influence some results.

## `maximum` (type: `integer`):

Nearest 25.

## `companySize` (type: `array`):

Optional.

## `timeUsed` (type: `array`):

Optional.

## `userRating` (type: `array`):

Optional.

## `cookie` (type: `string`):

See Information tab!

## Actor input object example

```json
{
  "process": "gn",
  "query": [
    "zendesk",
    "salesforce sales"
  ],
  "country": "us",
  "maximum": 50000,
  "companySize": [],
  "timeUsed": [],
  "userRating": [],
  "cookie": ""
}
```

# API

You can run this Actor programmatically using our API. Below are code examples in JavaScript, Python, and CLI, as well as the OpenAPI specification and MCP server setup.

## JavaScript example

```javascript
import { ApifyClient } from 'apify-client';

// Initialize the ApifyClient with your Apify API token
// Replace the '<YOUR_API_TOKEN>' with your token
const client = new ApifyClient({
    token: '<YOUR_API_TOKEN>',
});

// Prepare Actor input
const input = {
    "query": [
        "zendesk",
        "salesforce sales"
    ],
    "cookie": ""
};

// Run the Actor and wait for it to finish
const run = await client.actor("canadesk/capterra-software-advice").call(input);

// Fetch and print Actor results from the run's dataset (if any)
console.log('Results from dataset');
console.log(`💾 Check your data here: https://console.apify.com/storage/datasets/${run.defaultDatasetId}`);
const { items } = await client.dataset(run.defaultDatasetId).listItems();
items.forEach((item) => {
    console.dir(item);
});

// 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/js/docs

```

## Python example

```python
from apify_client import ApifyClient

# Initialize the ApifyClient with your Apify API token
# Replace '<YOUR_API_TOKEN>' with your token.
client = ApifyClient("<YOUR_API_TOKEN>")

# Prepare the Actor input
run_input = {
    "query": [
        "zendesk",
        "salesforce sales",
    ],
    "cookie": "",
}

# Run the Actor and wait for it to finish
run = client.actor("canadesk/capterra-software-advice").call(run_input=run_input)

# Fetch and print Actor results from the run's dataset (if there are any)
print(f"💾 Check your data here: https://console.apify.com/storage/datasets/{run.default_dataset_id}")
for item in client.dataset(run.default_dataset_id).iterate_items():
    print(item)

# 📚 Want to learn more 📖? Go to → https://docs.apify.com/api/client/python/docs/quick-start

```

## CLI example

```bash
echo '{
  "query": [
    "zendesk",
    "salesforce sales"
  ],
  "cookie": ""
}' |
apify call canadesk/capterra-software-advice --silent --output-dataset

```

## MCP server setup

```json
{
    "mcpServers": {
        "apify": {
            "type": "http",
            "url": "https://mcp.apify.com/?tools=fetch-actor-details,canadesk/capterra-software-advice"
        }
    }
}
```

The hosted server signs you in with OAuth on first connect, so no API token belongs in this config. Clients without OAuth support can send an `Authorization: Bearer <APIFY_API_TOKEN>` header instead, using a token from API & Integrations in Apify Console (https://console.apify.com/settings/integrations).

## OpenAPI specification

Download the OpenAPI definition: https://api.apify.com/v2/actors/Ct0GFrFgpP4JphvBc/builds/XeYWDL55ZrqgRvFqA/openapi.json
