Yash sinha·Oct 23Winter Heating Costs by Fuel Type: Why One Cold Snap Produces Four Different Billing ConversationsWinter heating costs by fuel type are moving in opposite directions this season, which means a utility or energy retailer serving several…
Aristosourcing·Sep 19Enterprise BPO vs. a Dedicated Virtual Assistant: Which Fits a Growing Business BudgetSeventy percent of companies now outsource at least one business function, and 80% of executives told Deloitte’s most recent Global…
Aristosourcing·Aug 21Inside the Philippines’ BPO Industry: Why It Became the World’s Outsourcing HubWhen a business hires a virtual assistant from the Philippines, they’re tapping into one of the largest, most mature outsourcing industries…
Philippine Investment Advice·Aug 6Metro Manila Reopens IT Economic Zones! Five PEZA Projects Already Lined Up for ApprovalIf you’re planning to establish a software development company, Shared Services Center (SSC), BPO, or other digital service business in the…
Ram Kumar B K·Jul 20Breaking News: Employees Can Actually Work Without Instagram Reels!I have worked as a Quality Analyst across different organizations, and analytical thinking has always been one of my strongest professional…A response icon1A response icon1
Aristosourcing·Jun 30Inside Aristo Sourcing: Remote Staffing Built Around Fit, Not VolumeConsider the arithmetic a small business owner does when they outgrow their own capacity. A law firm with four attorneys and no…
Tele Access·May 22Garbage In, Garbage Out: Why Bad Data Is the Real Reason Your Customer Campaigns Are FailingAfter 32 years in customer operations, we have been asked a version of the same question often. A senior marketing head or operations…
Kennyaponte·Apr 14Diary of an Operations Expert (case #1)Diary of an Operations Expert — The Day Customer Service Agents Had to Become Sales Closers
ContactPoint360·Jan 12The Moments Customers Remember Are Rarely the Ones We MeasureMost businesses track customer experience with numbers.
Kelvin Mutwiri·Dec 5, 2025How Can BPOs Scale Marketing Work Without Burning Out Their TeamsI have worked at Legiit long enough to see the platform change in ways that still surprise me when I think back to the early days…
