Chinmay Kashyap·2d agoTwo Backlashes, Opposite Lessons: New Coke and Facebook’s News FeedOn 23 April 1985, Coca-Cola changed the formula of its famous drink for the first time in 99 years. Seventy-nine days later, the original…
Workflow Notes·4d agoTurn Raw Feedback Replies into Five ThemesSurvey or support replies → five themes, one evidence quote each, and which to prioritize first.
Uriel Bitton·Nov 6SaaS Cancellation Feedback: Learn From the Exit Without Inventing a Churn StoryUse SaaS cancellation feedback to learn what the departing customer was trying to finish, what got in the way, and what they will do next…A response icon1A response icon1
Dino Correia·Nov 4How to get feedback from SaaS users?Ask on the screen, ask where they got stuck, skip telemetry and sort what comes in.A response icon1A response icon1
Mohit Gaddam·Oct 24The 6 best in-app feedback tools for Flutter apps in 2026Bug reports, feature voting, roadmaps and replies, compared honestly: what each tool does well, what it costs and who should skip it.
Uriel Bitton·Oct 20Product Feedback Polls: Ask About the Task Before the FeatureUse the question to find the next useful conversation, with the result in context.A response icon1A response icon1
InUnprompted, by Grafana LabsbyElizabeth Burkly·Oct 14What we’ve learned (so far) building the Voice of Customer program at Grafana LabsGo behind the scenes of Grafana Labs’ Voice of Customer program to learn how we bring user feedback together, use AI to scale analysis, and…
SEMA Uganda·Oct 12Still in the spirit of Customer Service Month!At SEMA, we believe that customer feedback is one of the most powerful ways to make people feel seen, heard, and valued.
Aristosourcing·Oct 6How to Reduce Amazon Returns Using Customer FeedbackEvery return costs you twice. You lose the sale, and you pay for shipping, handling, and often a product you can’t resell.A response icon1A response icon1
Yes !! Thomas Shellby·Oct 6How AI Can Analyze Customer Feedback for Food Delivery BusinessesCustomer feedback is one of the richest sources of information available to a food delivery business, but it is also one of the messiest. A…A response icon2A response icon2
