mxHERO·3d agoThe Handover Test: Can AI Brief a New Sales Rep from the email Archive?Properly instrumented, AI is a powerful tool for recovering institutional knowledge of customer relationships.
John Tredennick·Oct 14The Four Eras of Search: From “Which Keywords” to “What Happened.”By John Tredennick and Dr. William Webber
Adam Sanders·Oct 9The Email You Thought Was Funny Is Now Exhibit 47It took you about nine seconds to type. It was three in the afternoon, the project was going sideways, and somebody on the thread needed…
John Tredennick·Oct 1This is the third article in our AI Search series.Initially published by EDRM and JD Supra in September 2026.
John Tredennick·Oct 1AI Search Can Find the Meaning. But It Still Can Miss the Evidence.The Checkmate Problem and Why the Best Search Uses More Than One Method
