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Business and Consumer Issues

Writing about JetBlue's corporate dealings, regulatory challenges, and customer service experiences.

Merger Debates and Customer Complaints

Latest stories

Frank Holmes

How a Blocked Merger and a Fuel Crisis Pushed Spirit Airlines Toward Government Ownership

JetBlueJailDiary

Full account of JetBlue ordeal

JetBlueJailDiary

How My Vacation Turned Into a Detention Nightmare: A JetBlue Passenger’s Story

Christopher Elliott

JetBlue lost my wedding dress and won’t reimburse me. Can you help?

Corporate Venturing Insider

Flying Solo: How Bonny Simi Launched JetBlue’s Venture Arm — and Landed Joby

See more stories

Who to follow

Latest stories

Frank Holmes

How a Blocked Merger and a Fuel Crisis Pushed Spirit Airlines Toward Government Ownership

JetBlueJailDiary

Full account of JetBlue ordeal

JetBlueJailDiary

How My Vacation Turned Into a Detention Nightmare: A JetBlue Passenger’s Story

Christopher Elliott

JetBlue lost my wedding dress and won’t reimburse me. Can you help?

Corporate Venturing Insider

Flying Solo: How Bonny Simi Launched JetBlue’s Venture Arm — and Landed Joby

See more stories

Who to follow