Mehdi Salimi·Dec 12, 2025Building a Scalable Real-Time Chat Service in GoHow I built a production-ready chat system handling 100,000+ concurrent users with WebSocket, RabbitMQ, and PostgreSQL
Support Genie·Mar 23, 2022Which Technologies Help in Expanding Reach to the Customer?To the customer, you are the company,” reads the title of an article on Shep Hyken’s website. In many ways, this statement rings true. What…
InProduct CoalitionbyJamil Goura·Jan 18, 202210+ Best Live Chat Software Solutions for 2022 (Free,Paid & Open Source)If you are looking for something more on Live Chat software, then this post is for you!
Cliffex·Jul 16, 2021Live chat can give 305% ROI to your marketing teamWith the help of live chat, you can make each conversation unique and establish long-term partnerships. It enables you to reply rapidly to…
InChatbots JournalbyEngati·Jun 1, 2021Bots v/s live chat | What does your business need?If you’re reading this, chances are that you’ve decided to engage your customers more effectively. But you’re confused. Chatbots and live…
InChatbots JournalbyEngati·May 24, 2021Engati: A Journey reimaginedAre you the same person you were last year? Think about it. How much has changed about you in the past couple of years? Maybe you got a new…
BotStar·May 12, 2021Enhance Your Chatbot Experience With BotStar’s New Live Chat UpdatesWe are constantly working to bring everyone a better conversational experience. With that in mind, we’re excited to announce our new…
InHelpCrunchbyOlesia Melnichenko·Apr 8, 20218 Steps to Successful Live Chat ImplementationThe day has come. You decided to keep up with the times and start communicating with clients on your website. I would not give you an aha…
InHelpCrunchbyOlesia Melnichenko·Apr 2, 202110 Live Chat Best Practices You Can’t Go WithoutCustomers love chatting. At least, live chat is their channel of choice when they do need to contact support. Chatting is fast, it allows…
InHelpCrunchbyOlesia Melnichenko·Mar 17, 202113 Live Chat Tips to Streamline Your Customer ServiceCome to think of it, James Bond and live chat have a lot in common. It’s perfectly normal to use live chat as just another way to…
