Chameleon

Chameleon

4.0 out of 5 stars
Appcues Chameleon

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Appcues:

About

Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.
Chameleon:

About

Chameleon is the deepest digital adoption platform for product success, empowering SaaS teams to build no-code, self-service user onboarding, feature adoption, and feedback collection. • PMs, PMMs, and CSMs can build, manage and improve product experiences for your web application without writing code. • Using Chameleon you can show new users key functionalities, highlight product changes, improve feature discoverability, and reduce confusion and support requests. • Deploy NPS, CSAT, CES and custom surveys to users, triggered at the right time and to the right audience. • Add self-serve help and user onboarding launchers to guide users without interrupting their workflow. • Chameleon automatically collects the data on tour performance that can be used to optimize tours. • Variations can be shown to different users and all tours can be A/B tested. • Connect to one of the hundreds of integrations Chameleon supports
Appcues:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Chameleon:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Appcues:

Audience

Any business that has a web app looking for a solution to grow their company
Chameleon:

Audience

Companies that need a user onboarding solution
Appcues:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Chameleon:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Appcues:

API

Offers API Not Supported
Chameleon:

API

Offers API Supported
Appcues:

Screenshots and Videos

Chameleon:

Screenshots and Videos

Appcues:

Pricing

$249 per month
Free Version Not Supported
Free Trial Supported
Chameleon:

Pricing

$279 per month
Try Chameleon - free and unlimited for 14 days. No credit card required to start free trial.

Build and preview tours for free - only pay when you're satisfied and ready to publish.

30 day money-back guarantee if you're not satisfied available on all plans.
Free Version Supported
Free Trial Supported
Appcues:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Chameleon:

Reviews/Ratings

Overall 4.0 / 5
ease 4.4 / 5
features 4.0 / 5
design 4.0 / 5
support 4.3 / 5
Chameleon:

Pros & Cons from Real Users

Pros

  • Chameleon it’s very helpful in sense of integrations and tutorials. But the features for microsurvey is not so good.
  • Chameleon has really allowed our team to highlight key features, quickly get messaging out when needed, and provided a generally easy space to create different tours/tooltips. Chameleon also has some of the strongest customer service in the space - their Success team is accessible, extremely helpful, and a pleasure to work with.
  • - Easy of use and intuitive UI - Deep capabilities for end-to-end product adoption use cases - No-code solution
  • My favorite part about chameleon is how simple and easy it is to set up a pop-up. Everything from triggers, design, and fine-tuning is very intuitive and doesn't require too much trouble shooting. Level of complexity is perfect. Their support pages are also helpful and I can figure out everything I need on my own.
  • The system is quick and easy to use, you can be super prescriptive with the way content is delivered and if you exploit the full capabilities of the integration it is incredibly powerful.

Cons

  • Limited resources for microsurvey and A/B test tours.
  • Some of the launcher setup steps can be a little confusing to work through, at least compared to other builds. Library of our current chameleons could be a bit easier to view, although using tags does help.
  • - Feature names are a bit confusing - Editor can be further improved to solve deeper use cases. For example - to run a tooltip on an element that is present on multiple pages on our application but we need to show the tooltip only on a particular page, sometimes it's difficult to configure such use cases.
  • I've had some trouble with uploading CSVs in the past, but that was with a particularly large targeted group of users. Otherwise, I really enjoy my experience using chameleon for simple in app pop-ups.
  • Learning can be steep if you are non-technical, however once you are up to speed it is a breeze.
Appcues:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Chameleon:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Appcues:

Company Information

Appcues
Founded: 2013
United States
appcues.com
Chameleon:

Company Information

Chameleon
Founded: 2015
United States
www.chameleon.io
Appcues:

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Appcues:
Product Fruits

Product Fruits

4.9 out of 5 stars
Chameleon:
Product Fruits

Product Fruits

4.9 out of 5 stars
Appcues:
FROGED

FROGED

FROGED Technologies
4.4 out of 5 stars
Chameleon:
Appcues:
Chameleon:
Appcues:
Chameleon:
Appcues:

Categories

NPS Supported
Personalization Supported
UX Supported
Chameleon:

Categories

Appcues:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Experience Management Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Personalization Features

A/B Testing Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

UX Features

Animation Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Supported
User Journeys Supported
User Research Supported
Chameleon:

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Not Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Supported

Customer Success Features

Account Alerts Not Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported
Appcues:

Integrations

Amplitude Supported
Customer.io Supported
Freshpaint Supported
Google Analytics Supported
Heap Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Segment Supported
Slack Supported
Delighted Not Supported
Fullstory Not Supported
Mailchimp Supported
Parsey Supported
Phonely Not Supported
PlatoForms Supported
Rambox Supported
Stackreaction Supported
Typeform Not Supported
Chameleon:

Integrations

Amplitude Supported
Customer.io Supported
Freshpaint Supported
Google Analytics Supported
Heap Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Segment Supported
Slack Supported
Delighted Supported
Fullstory Supported
Mailchimp Not Supported
Parsey Not Supported
Phonely Supported
PlatoForms Not Supported
Rambox Not Supported
Stackreaction Not Supported
Typeform Supported
Appcues:
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Claim Appcues and update features and information
Chameleon:
Claim Chameleon and update features and information
Claim Chameleon and update features and information