Customers.ai

Customers.ai

CustomersAI
1.0 out of 5 stars
Customers.ai Gobot

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Customers.ai:

About

Customers.ai is an AI-powered website visitor identification and ecommerce marketing platform that helps businesses recognize shoppers, understand purchase intent, and improve customer engagement. The software uses its X-Ray identity resolution technology to identify website visitors and connect customer activity across browsers, devices, and sessions. Its AI audience agent, Alfred, analyzes shopping behavior to predict purchase likelihood and automatically segment customers based on intent. Customers.ai integrates with Shopify, Klaviyo, and advertising platforms to support personalized email campaigns, abandoned cart recovery, and retargeting. Its email deliverability tools help businesses validate contact information, improve inbox placement, and reduce unnecessary email marketing costs. The platform also provides customer journey analytics, CRM enrichment, automated audience activation, and APIs for integrating identity data into existing marketing workflows.
Gobot:

About

Gobot is a platform designed to help companies combat rising advertising costs and the challenges of cookie deprecation by growing and monetizing first-party-owned audiences. It offers tools like the Identity Pixel, which identifies anonymous site visitors and retargets abandoners via email and SMS, and 1:1 guided experiences that collect shopper preferences and recommend products. Gobot integrates with various ecommerce platforms and applications, including Klaviyo, Attentive, Postscript, Gorgias, and Zendesk, to enhance its functionality. Identify the email addresses of your anonymous site visitors who don't fill out forms or popups. Add their fully permissioned emails to your email marketing platform retarget them through your abandoned cart and browse emails. It's all 100% compliant through our already-opted-in shopper network. make up for the loss of third-party cookies and ad data by unlocking first-party-owned audiences at an unprecedented scale as a new performance channel.
Customers.ai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Gobot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Customers.ai:

Audience

Ecommerce businesses, Shopify merchants, direct-to-consumer brands, email marketers, Klaviyo users, digital marketing agencies, growth marketers, customer retention teams, CRM managers, and online retailers seeking website visitor identification, AI-powered audience segmentation, customer data enrichment, email deliverability optimization, and personalized retargeting
Gobot:

Audience

Ecommerce businesses requiring a tool to enhance customer engagement and increase revenue
Customers.ai:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Gobot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Customers.ai:

API

Offers API Not Supported
Gobot:

API

Offers API Not Supported
Customers.ai:

Screenshots and Videos

Gobot:

Screenshots and Videos

Customers.ai:

Pricing

Contact us for pricing
Free Version Not Supported
Free Trial Supported
Gobot:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Customers.ai:

Reviews/Ratings

Overall 1.0 / 5
ease 2.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5
Gobot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Customers.ai:

Pros & Cons from Real Users

Pros

  • There is nothing about the new brand (They charged me $200 more without authorization and won’t credit the amount) . The old brand, Mobile Monkey had amazing sales and customer service. My rep was top-notch, helping me build out my auto-responder and chat tool. I was very sad to see he was gone with the new company.

Cons

  • Customers.AI is a crap show on both the software (web interface, it's a mess) and customer service. I didn't hear back for three weeks! They didn't even bother to say why they charged me $200 more. When I canceled my account, they said they required a month's notice. I requested that they credit the $200, and I will gladly pay for the remaining balance for the month. They declined AND SENT ME TO COLLECTIONS. This could be a doc on how to destroy a service.
Customers.ai:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Gobot:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Customers.ai:

Company Information

CustomersAI
Founded: 2014
United States
customers.ai/
Gobot:

Company Information

Gobot
Founded: 2017
United States
www.getgobot.com
Customers.ai:

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Customers.ai:

Categories

AI Marketing Supported
Chatbot Supported
Lead Capture Supported
Lead Generation Supported
Lead Intelligence Supported
Sales Engagement Supported
Gobot:

Categories

Customers.ai:

Integrations

Klaviyo Supported
Attentive Not Supported
Axis LMS Supported
Easyflow Supported
Facebook Ads Supported
Facebook Messenger Supported
GoHighLevel Supported
Google Ads Supported
Gorgias Not Supported
Meta Ads Supported
Postscript Not Supported
Salesforce Supported
SendGrid Supported
Sendlane Supported
Shopify Supported
WP-Chatbot Supported
Wufoo Supported
Yotpo Not Supported
Zapier Supported
Zendesk Not Supported
Gobot:

Integrations

Klaviyo Supported
Attentive Supported
Axis LMS Not Supported
Easyflow Not Supported
Facebook Ads Not Supported
Facebook Messenger Not Supported
GoHighLevel Not Supported
Google Ads Not Supported
Gorgias Supported
Meta Ads Not Supported
Postscript Supported
Salesforce Not Supported
SendGrid Not Supported
Sendlane Not Supported
Shopify Not Supported
WP-Chatbot Not Supported
Wufoo Not Supported
Yotpo Supported
Zapier Not Supported
Zendesk Supported
Customers.ai:
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Claim Customers.ai and update features and information
Gobot:
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Claim Gobot and update features and information