MyOperator

MyOperator

VoiceTree Technologies
5.0 out of 5 stars
Fonada MyOperator

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Fonada:

About

Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
MyOperator:

About

MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra. With a suite of offerings like integrated Call + WhatsApp, Dialer App, 360-degree Campaign Management, Office IVR, toll-free number, call analytics, cloud call center, SMS/WhatsApp campaigns, and CRM integration, MyOperator empowers your team to convert every customer interaction into a business opportunity. ✅ 15000+ Brands using Call + Whatsapp to cater to their customers ✅2.5+ Billion Conversations managed through MyOperator platform ✅ Highly rated on Google, G2, and Capterra ✅ 99.9% uptime with multi-geographu redundancy ✅ Automate service through Voice and WhatsApp bots ✅ Build intelligent WhatsApp campaigns/ auromations to engage customers ✅ Run customer service on VoIP-ready Contact Center with WhatsApp
Fonada:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
MyOperator:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Fonada:

Audience

Companies interested in powerful voice solutions
MyOperator:

Audience

Small businesses, Mid-size businesses, Enterprises, Non-profit organizations, NGOs, and Government.
Fonada:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
MyOperator:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Fonada:

API

Offers API Not Supported
MyOperator:

API

Offers API Supported
Fonada:

Screenshots and Videos

MyOperator:

Screenshots and Videos

Fonada:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
MyOperator:

Pricing

₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Version Supported
Free Trial Supported
Fonada:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
MyOperator:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
MyOperator:

Pros & Cons from Real Users

Pros

  • MyOperator is very simple to use and gave a number of features like IVR, toll-free number and CRM integration that my business required.

Cons

  • The trial period could be longer. We had a 3 day trial period. Also i was looking for Shopify integration.
Fonada:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
MyOperator:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Fonada:

Company Information

Fonada
Founded: 2018
India
www.fonada.com
MyOperator:

Company Information

VoiceTree Technologies
Founded: 2010
India
myoperator.co
Fonada:

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Fonada:

Categories

Call Center Supported
IVR Supported
Telephony Supported
Voice Broadcasting Supported
MyOperator:

Categories

Fonada:

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported
MyOperator:

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Call Tracking Features

Call Log Supported
Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
CRM Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported

Campaign Management Features

Channel Management Supported
Contact Database Supported
Email Marketing Not Supported
Event Triggered Actions Supported
Lead Management Supported
Multi-Campaign Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Supported

WhatsApp Marketing Features

Alerts Supported
API Supported
Autoresponder Supported
Bulk Messaging Supported
Campaign Management Supported
Contact Management Supported
Multi-Language Support Supported
Reporting / Analytics Supported
Fonada:

Integrations

FonaDial Supported
Freshdesk Not Supported
KONDESK Not Supported
Kreato CRM Not Supported
Kylas Not Supported
LeadSquared Not Supported
Meritto Not Supported
Pipedrive Not Supported
RoloCRM Not Supported
Sales Sunday Not Supported
SalezShark Not Supported
TransMon Not Supported
Truecaller Not Supported
Zoho CRM Not Supported
MyOperator:

Integrations

FonaDial Not Supported
Freshdesk Supported
KONDESK Supported
Kreato CRM Supported
Kylas Supported
LeadSquared Supported
Meritto Supported
Pipedrive Supported
RoloCRM Supported
Sales Sunday Supported
SalezShark Supported
TransMon Supported
Truecaller Supported
Zoho CRM Supported
Fonada:
Claim Fonada and update features and information
Claim Fonada and update features and information
MyOperator:
Claim MyOperator and update features and information
Claim MyOperator and update features and information