Spanning Backup

Spanning Backup

Kaseya
3.6 out of 5 stars
GRAX Spanning Backup

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GRAX:

About

GRAX is the leader in Salesforce Data Protection throughout its lifecycle, where you can own and control 100% of your Salesforce data. GRAX is disrupting the Salesforce data protection industry by combining Salesforce data backup, recovery, and archiving with scalable data operations (Data Management - DataOps) for a true Salesforce Data Lifecycle Management solution. The same tool that lets you backup, archive, and recover your Salesforce historical data is also the best way to capture, ingest, and pipe those historical versions of your data into your DataOps ecosystem. Reuse and consume your CRM data in industry tools, such as AWS SageMaker, Power BI by Azure, AWS Redshift, Tableau, AWS QuickSight, Snowflake, Google BigQuery, and many others.
Spanning Backup:

About

Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.
GRAX:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Spanning Backup:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GRAX:

Audience

Companies looking for a solution to backup, archive, recover, own, access , and reuse their Salesforce application data
Spanning Backup:

Audience

Companies that need a backup solution for Microsoft 365, Google Workspace, and Salesforce
GRAX:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Spanning Backup:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
GRAX:

API

Offers API Supported
Spanning Backup:

API

Offers API Supported
GRAX:

Screenshots and Videos

Spanning Backup:

Screenshots and Videos

GRAX:

Pricing

$9,000/mo per Salesforce Org
Includes unlimited Salesforce users
Free Version Not Supported
Free Trial Supported
Spanning Backup:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
GRAX:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Spanning Backup:

Reviews/Ratings

Overall 3.6 / 5
ease 4.5 / 5
features 4.1 / 5
design 3.9 / 5
support 3.2 / 5
Spanning Backup:

Pros & Cons from Real Users

Pros

  • The backup is ok. It does what we need it to do. It works ok to help with compliance. It is simple to use.
  • We have enjoyed using Spanning backup solutions for several years. It is great to be able to use it to restore data to Google Workspace. It does a great job.
  • The backup software and platform is very easy to integrate with g suite for drive, email, calendars, etc. We've also had good success using the backup to access individual files/emails, or complete backups of accounts.
  • I like its easy to use interface, consistent backup schedule, and ability to reliably restore missing files and emails.
  • Price ok, functionality simple and delegate to users. No surcharge for stockage. Ui is perfect and simple. Documentation is good and support reactive.

Cons

  • We have been customers since 2014/2016 ish. Every year, when it comes time to pay our bills, there always seems to be a problem. The billing department will tell us that auto pay is on and working but never takes the money. Then, when we try to pay for service manually, we are told we can't because auto pay is turned on. So, our service was canceled. The other thing is that a sales rep calls continually but can not help us with billing issues, he is only authorized to sell us stuff we don't need.
  • The per-user licensing is a little frustrating. Like most such products, we need to oversubscribe be in order to deal with "edge cases". Also, we are unable to afford to back up student documents at our school due to the pricing model. Basically it is for "full time employees only", and that is not ideal for a school.
  • The license management is difficult and overly rigid. Adding licenses can be done automatically when new users are created, but there isn't a way to scale the number of licenses down. Customer service is lacking or unable to assist in any meaningful way during renewals. For this price point, I would think that simple adjustments could be made.
  • The cost for additional storage is hidden in the fine print. I wish that was more transparent. You really go a certain amount of storage per license user, which isn't clear when signing up.
  • Roadmap not clear and new features take long time to arrive on portal. Need some advance features. Like backup logs, add object, etc.
GRAX:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Spanning Backup:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
GRAX:

Company Information

GRAX
Founded: 2018
United States
www.grax.com
Spanning Backup:

Company Information

Kaseya
Founded: 2000
United States
spanning.com
GRAX:

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GRAX:
Spanning Backup:
GRAX:

Categories

Archiving Supported
Backup Supported
Cloud Management Supported
Data Governance Supported
SaaS Backup Supported
Spanning Backup:

Categories

Backup Supported
Data Recovery Supported
Disaster Recovery Supported
SaaS Backup Supported
GRAX:

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Not Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Archiving Features

Access Control Not Supported
Data Deduplication Not Supported
Document Management Supported
eDiscovery Not Supported
Email Archiving Supported
Multimedia Archiving Supported
Retention Management Not Supported
Storage Management Supported
Version Control Supported
Web Archiving Supported

Cloud Management Features

Access Control Supported
Billing & Provisioning Not Supported
Capacity Analytics Supported
Cost Management Not Supported
Demand Monitoring Not Supported
Multi-Cloud Management Supported
Performance Analytics Not Supported
SLA Management Not Supported
Supply Monitoring Not Supported
Workflow Approval Not Supported

Data Governance Features

Access Control Supported
Data Discovery Supported
Data Mapping Not Supported
Data Profiling Supported
Deletion Management Supported
Email Management Supported
Policy Management Not Supported
Process Management Not Supported
Roles Management Supported
Storage Management Supported
Spanning Backup:

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
GRAX:

Integrations

Salesforce Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
MyGlue Not Supported
Network Glue Not Supported
Unitrends Backup Not Supported
Spanning Backup:

Integrations

Salesforce Supported
Google Workspace Supported
Microsoft 365 Supported
MyGlue Supported
Network Glue Supported
Unitrends Backup Supported
GRAX:
Claim GRAX and update features and information
Claim GRAX and update features and information
Spanning Backup:
Claim Spanning Backup and update features and information
Claim Spanning Backup and update features and information