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Probability You Would Recommend? 10 out of 10
"The App is VERY capable but can be daunting..." 5 out of 5 stars Posted 2022-11-17
Pros: This app can do it all and is perfect for syncing your Shopify and Etsy stores. Their customer service is excellent, don't hesitate to reach out if you get stuck. I went from looking for alternatives to no issues in 5 minutes after a quick chat.
Cons: The app can be overwhelming as there are a ton of features.
Overall: If you get stuck ask for help, their customer service is even better than the app! Don't hesitate to reach out if you get stuck. I went from looking for alternatives to no issues in 5 minutes after a quick chat.
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Probability You Would Recommend? 10 out of 10
"Product Upload and Template Creation" 5 out of 5 stars Posted 2022-11-17
Pros: Amazon for CedCommerce. WOW! There is NO way I could have completed my Amazon product uploads without their assistance. It was unreal. They provided me with a Skype call, I shared my screen, they assisted me through the template creation. Were patient and kind. THANK YOU so much for assisting my today!
Cons: Absolutely nothing... They were great! I really have nothing bad to say.
Overall: I would HIGHLY recommend using Amazon by CedCommerce for amazon listings! I plan to use Amazon by CedCommerce again with my other ventures.
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Probability You Would Recommend? 10 out of 10
"No need to look further. CedCommerce is It!" 5 out of 5 stars Posted 2022-11-15
Pros: Knowledge- They are able to answer all my complicated questions.
Patience- They are able to guide me in the right direction.
Partners- The web designer team chosen is also good.
Staff- They work well together.
Pricing- Good pricing.Cons: Time zone- This was not an issue with CedCommerce for me but I know it was hard for them to reach me.
Overall: This team has made this process of getting me set to showcase my website in time for the Holiday Season as planned. Their work ethics are strong and I cannot wait to work with them again.
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Probability You Would Recommend? 4 out of 10
"Review for CedCommerce" 3 out of 5 stars Posted 2022-11-15
Pros: In terms of customer service, they have a team assigned to you and they respond promptly. They are easily reachable and can answer queries immediately.
Cons: The team needs better communication skills and time management. There are other tasks and requests that tends to take time.
Overall: In terms of app integration, they can manage the task needed to be done. They provide adept help and support.
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Probability You Would Recommend? 10 out of 10
"Excellent Customer Service " 5 out of 5 stars Posted 2022-11-15
Pros: I have been very pleased with their apps/integrations and services.
Cons: Occasional issues with apps, but they are fixed quickly.
Overall: I would highly recommend CedCommerce.
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Probability You Would Recommend? 10 out of 10
"Good customer support, great interface" 5 out of 5 stars Edited 2022-11-15
Pros: While not a cakewalk this is one of the best products I've used for Shopify/Amazon integrations. Most of the issues we are having are due to incorrect amazon data/ASINS/SKUs which is no fault of CedCommerce, never the less they've been incredibly supportive in helping us work through the issues. Thanks guys!
Cons: Seems to be some inventory issues but I'm assuming again this is caused by Amazon.
Overall: The app was so easy to get up and running, it does all of the legwork and has a very clean, easy to navigate interface. Stores like ours with huge inventories will require some grunt work due to the way amazon requires linking, and it can be burdensome when you're trying to link thousands of variants, however for small to medium businesses you'd be up and running in no time. Again, our issues are nothing to do with CedCommerce.
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Probability You Would Recommend? 10 out of 10
"Couldn't have done it without them" 5 out of 5 stars Posted 2022-11-10
Pros: I had never used this service before, but the assistant had a lot of patience. Gave good instruction and kept telling me "I'll wait". She was very personable & professional - it's been many years since I've had such good customer service - and the product seems really great.
Cons: Everything that needed to be done for the system to work was very logical - nothing seemed extraordinary - and when done properly, it just all went into place.
Overall: When I started this, I felt like "I'm not ready for this".. and by the time we got it set up, I was excited.
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Probability You Would Recommend? 10 out of 10
"Great Customer Support" 5 out of 5 stars Posted 2022-11-10
Pros: Instant great customer support. Answering all questions very quickly and friendly :-) You can send message any time and get answer/solution very quickly. Very happy customer.
Cons: So far so good...
Overall: Overall very positive experience. Especially customer support. I am very happy to make decision to use CedCommerce.
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Probability You Would Recommend? 9 out of 10
"CedCommerce Etsy review" 5 out of 5 stars Posted 2022-11-10
Pros: It is so handy! It is great to have great customer service and support for such an app! Everything being integrated is totally handy!
Cons: Some items don't integrate when you create manually on Etsy.
Overall: Good overall! It is a well needed app. It would be good to have addition services such as SEO as you know it is so useful!
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Probability You Would Recommend? 10 out of 10
"Magento Migration app" 5 out of 5 stars Posted 2022-11-09
Pros: If you have a Magento store that you need to get your product, customers, and orders across to Shopify get this app.
It just works and if for some reason you get stuck use the chat, the support is fantastic. Ankit and the team saved me so much time migrating our data across, nothing seemed too much trouble for them. Great app, with fantastic support.
Highly recommend.Cons: I haven't had any so far with either the app or the support.
Overall: The other comments here seem to be for WooCommerce and web dev so I cannot comment on that, but they just don't fit with the experience I have had.
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But for the Magento Migration Tool for Shopify, Ankit and the team saved me so much time migrating our data across, nothing seemed too much trouble for them. Great app, with fantastic support.
Highly recommend.Reply from CedCommerce -
Probability You Would Recommend? 8 out of 10
"Support received by online support consultant today" 5 out of 5 stars Posted 2022-11-09
Pros: The consultant was very helpful and able to come up with a very quick response and solution to my problem.
Cons: I do not have any issues to report with the assistance I received.
Overall: My overall experience has been very good.
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I have received excellent support and very prompt responses to me queries.Reply from CedCommerce -
Probability You Would Recommend? 9 out of 10
"FB Shop Support" 5 out of 5 stars Posted 2022-11-09
Pros: Really fast and attentive staff. Even give extra effort and meet me with google meet to cater my needs.
Cons: None for now. My experience is superb. Very attentive.
Overall: Best support I experience in Shopify apps. I have bad experiences with other application/s. This is the best support i ever got so far.
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Probability You Would Recommend? 10 out of 10
"Review of CedCommerce" 5 out of 5 stars Edited 2022-11-09
Pros: It was great to have someone to guide me through how to set up and integrate my products on Fruugo platform. I found the platform pretty technical in its requirements for integration and would have never done it without the tech help from CedCommerce. Especially the guy who helped me called Aman. He was highly knowledgeable and very patient with me as a novice at this task. He was very attentive to my needs and came up with the right solutions to the problems quickly
Cons: Would be good to have been able to communicate as well on email and phone rather than just whats app having said that, we did do that as well at times so no real problem.
Overall: Excellent service especially from the representative Aman who was very attentive to my needs and worked hard to get me to the solution i needed.
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Probability You Would Recommend? 1 out of 10
"Worst company ever. " 1 out of 5 stars Posted 2022-01-08
Pros: Nothing. They are horrible. I hope this review will help save you from the pain that I, and many others have experienced.
Cons: They are a rip off, the software does not work, there are a ton of bugs with syncing, feeds do not generate properly. They will not fix the problems and give you the runaround, and insulting replies such as "check now" and the problem is still clearly there. Please stay away, they are the worst company. Look online and you can see they have a ton of fake reviews too!
Overall: Absolutely horrible. They should be put in jail. I hope they do, the law needs to be updated when dealing with non local companies to comply. They will face their karma, they do not provide good service, or software, and their support is insulting at best. Stay away.
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Probability You Would Recommend? 1 out of 10
"The worst company in the world! No trial, no refund, not working!" 1 out of 5 stars Posted 2021-09-09
Pros: Nothing good, these scammers are not even friendly! They are rude to customers!
Cons: The worst company in the world ! No trial, no refund, not working !
The quality of WooCommerce Shopee Integration from CedCommerce is very very poor. Almost every function cannot work and have to talk to their developer. I tried to upload some new products, add variations to existing products. This quality of this product even cannot pass testing. They just published and sell it directly. I also bought WooCommerce Lazada plugin from same company. I tried to upload some products but cannot. Developer uploaded for me. Then I follow exact same way to upload another product but it cannot upload again. Then involve developer again. They refused to refund even though they said no reason to refund within 30 days. They just said we will solve issues for you.
Waste money waste your time. I just need few minutes to add one variable for existing product in Shopee. But with this plugin I spend 3 hours and finally still cannot update one variation to Shopee.Overall: The worst company in the world! No trial, no refund, not working!
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Probability You Would Recommend? 1 out of 10
"CedCommerce: A Loss Of Money And Time." 1 out of 5 stars Posted 2021-08-17
Pros: We offered them long-term engagement on our several shops. We thought they'd take advantage of our skills and help. They seemed being enthusiastic. 3 months of tormenting with them on basic things, blew our illusions away.
Cons: They are not a company, but a bunch of freelancers. Their capabilities are not what they declare. You don’t know who is responsible. And they were very responsive until they received the money. After that, we had to beg them to carry on. It would have taken half a year just to fulfill what they charged us. It was stupid of us to pay them.
Stay away from them, they lie.Overall: We hired them to redesign our basic WooCommerce theme. They made offer and we paid 735. After this they said they were not able to redesign it, but we should buy their theme. We let them work. After 3 months, they delivered a theme that was significantly slower than ours and multi-language WPML plugin did not work. They didn’t know how to fix it.
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When we asked for our money back and raised a PayPal claim, they lied to PayPal and forged our WhatsApp communication. In the forged communication, we "agreed that we accepted the theme“. PayPal decided in their favor. So we have a theme that is not working and our 735 is in their pockets. This was the most expensive theme that we ever bought.
They were not able to handle basic things, like create staging account or work through GIT.
This is type of message that we started to receive right after we made payment:
[12:55 PM, 4/29/2021]: yes .. might be some extra cost and work load at this moment but it will the best and really a true in long term
and also it will be positive decision in terms of security.
[12:56 PM, 4/29/2021] Could you estimate the cost please?
[1:00 PM, 4/29/2021]: In terms of capital there will be slight addition i.e 300 bucks only.
Including theme cost. We will provide you the theme. -
Probability You Would Recommend? 1 out of 10
"Review" 1 out of 5 stars Posted 2021-07-12
Pros: Not much the plugin worked very basically for maybe 3 months and then everything stopped. apparently I am supposed to pay them to update their own work.
Cons: Well where do I begin, We started working with ced years ago they seem to be one of the only companies that claims to integrate eBay and Etsy with WooCommerce. They not only hacked my website but then made me pay over and over again for support. They refuse to update their work on a basic level without you paying AGAIN for support and your lucky if they do anything at all when you finally pay them. This company should be shut down.
Overall: Terrible, they really do know how to break a spirit. We were very excited to work with them and have tried and tried for months and months.
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Probability You Would Recommend? 1 out of 10
"WORST COMPANY EVER!" 1 out of 5 stars Posted 2021-04-19
Pros: There are no pros. The entire program is useless. If you want to just throw money, this is perfect for you.
Cons: The entire program is a disaster. It has bugs, program fails always and destroy anything else you may have on your main website.
Overall: The worst company ever. Do not trust them, the softwares, apps will give you headaches and trouble. Customer support is almost as bad as the softwares if not worst. You will not get a refund, these Indians are very greedy. Take your money to where something is good not this bad program.
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