Fivestars

Pros: - good discounts
- simple (simply enter your phone # before paying)
- accessible (comes in an app form)

Cons: - could have better deals for lesser points
- could be offered at more stores
- could extend out of location base aka when one is traveling, they can find more deals while out of town

Overall: i love the way fivestars is designed to give you discounts and deals for every purchase you make at your favorite shops!!

Pros: I am able to save points to earn special discounts usable at stores near me! All I have to do is punch in my phone number at checkout time, and I have a choice of whether I want to save, or use a discount. It also introduces me to other new restaurants in the area by offering discounts for those places as well!

I also have this option enabled so that I get text notifications if there are event specials at my favorite restaurants! Your account is mainly linked to a phone number, and if your number changes, you simply email the support service and they'll link the account to the new number!

Cons: Recently I haven't been able to open the app on my phone, but luckily the merchants say I am still saving points and I am still able to apply discounts. The new interface (before I wasn't able to open the app) was hard to use; it was like looking at Lyft for restaurants and wasn't entirely intuitive or navigational.

Overall: Overall, I still use this service because I am still saving points with each purchase and I am able to get special deals and discounts.

Pros: This app is easy to use and so much better than trying to remember to bring a punch card to my favorite stores.

Cons: Not enough stores use it. It would be nice if more stores used the app.

Overall: Nice app that's easy to use and convenient. I love not having to keep a loyalty card in my wallet and I can just use my phone number at the store to collect my points.

Pros: It is a great way to earn points toward free items at a great variety of businesses. The birthday deals are unbelievable! I also appreciate the random freebies that pop up throughout the year. I have discovered businesses that I wouldn't have found otherwise.

Cons: I have had no negative experiences, other than occasional lags on my previous phone (Galaxy S7). No problems on my Galaxy Note 8.

Overall: This is an awesome app! I tell friends and family about it and highly recommend it. Thank you!

Pros: Able to correctly credit points after all of my purchases, so I guess it's a good thing.

Cons: The user interface is really crude. I suggest that you get your designers to actually use the app and see how it is working.

There is also a bug in the app that the person at Tous Les Jours was complaining today, saying that it happened multiple times today.

Overall: There's a very bad bug in the app. When I open the app, I often see promotion on the map tab, with Save buttons. I often tap Save, the Save button becomes Redeem. Then when I tap Redeem and show the store clerk the offer. They often tell me that they don't see the offer on their computer. Then I would show them the offer on my phone, and we could never figure out what the two devices could never agree with each other.

The app often sends notification about offers and promotions to my iPhone. When I tap these notifications, often the app opens without displaying the offer. I am left with the home screen (map tab). I try to tap the notification again, but sadly the notification is gone as soon as I tap it. So, I have just lost the offer/promotion.

I wish there is a place where I can see all of the promotion and offer that I currently have from all merchants. I believe there used to be version of the app that did this, but the current version as of April 28 2019 does not do this. There is only Wallet, where I can only see the full list of merchants that I have ever saved offers with. Many of these merchants I don't even have any offer or points with, but I need to scroll through this list to search for promotions. This is horrendous. The scrolling on this Wallet screen is also very buggy. As I scroll, it keeps going crazy jumping around to random places.

I stress that there needs to be a place where I can see a list of promotions that I have. I am not talking about points that I have. I am talking about limited time promotions that merchants send to me. I don't want to just see merchants around me either, because if there is a merchant offering good promotions, I don't mind driving there to get it. Often, where I go to eat depends on

Pros: Easy and convenient to enter my information and gain points.

Cons: It is not available in every business. If more places had this, it would be even more better.

Overall: Overall this is a great system. I love the convenience of entering my number every time I come in and gaining points to redeem later.

Pros: This app shows how you can earn points from the particular store and provides other promos that might interest you nearby.

Cons: Some stores aren’t accurate in putting points down.

Overall: This app is Easy and convenient to use for everyday savings!

Pros: Fivestars is a program that’s easy to use and recognizable across many stores that I go to. The reward incentives keep reminding me why I like to go to each business every time. I also like how they keep track of points and receipts with text messages.

Cons: Sometimes I think the point system could be used for more locations in general

Overall: It’s definitely a reliable and excellent service. I don’t think I see many other competitors doing as well as Fivestars

Pros: Occasional promos so I can go to places that I wasn’t intended to go. App is easy to use and most staff know how to redeem the rewards.

Cons: Sometimes the app dies or doesn’t load correctly. Some promos expires too soon (same day you receive it)

Overall: Great app so far, easy to use, easy access at stores.

Pros: I love that it uses my location and let's me know what deals or locations that accept FiveStars are
I love that I can use my telephone number in case i don't have the physical card with me
I love the incentives I get at various locations- it will often make me visit a place I otherwise may not have tried

Cons: If I had to say something, I guess a con might be that I have to accept the offers suggested to me before they get applied and added to my account instead of automatically being on my card

Overall: Super easy experience, fast and no hassle
Love the deals they offer
Love that I can earn rewards just for visiting the places I love and go to frequently

Pros: I like that it’s easy. I hate key tags and the fact that I can just put my number in makes it so easy!

Cons: I don’t like that I’m always unsure if u have gotten my points for that visit because cashier doesn’t ask if I’m done putting my number in. By the time I put my number in, my order went through. So I never know if I do get points for my orders.

Overall: It works well but I wish there was maybe something on the receipt that tells me how many points I have obtained.

Pros: very easy to use and I don't need to worry about carrying another rewards card with me.

Cons: I can't think of anything negative no say about the program.

Overall: No complaints. Easy and convenient. Exactly what a rewards program should be.

Pros: Got 10 off $40 worth of baby clothes. It was such a great deal and I got over 10 outfits for my baby, and ended up only paying 30. I was very happy about it!

Cons: There is not much I don't like about it. I love how I get sent deal monthly. It does take a while to add up a bunch of points to use though. The actual deals are great though!

Overall: I usually only go into the store when five stars sends me deals I can't refuse! Without the deals, I most definitely wouldnt shop as much as I do!

Pros: This software gives me free stuffs and easy to use.

Cons: I do not see any disadvantage other than it is troublesome to type in my phone number.

Overall: I love this software because I get bonus points from easy use

Pros: The process is so easy, often with the cashier or customer service person at each establishment reminding you to enter your phone number to be eligible for the instant rewards.

Cons: I love everything about it, no complaints whatsoever!

Overall: It is an excellent program and allows me to consider all my local, independently-owned business to take my business to before thinking of any other chain stores, restaurants or businesses. It has been an excellent relationship and I have never been disappointed: quite the contrary --- I have been surprised and pleased!

Pros: Very clean and crisp way to access and gain points for various stores in my area.

Cons: I found no cons during my personal experiance of using fivestars.

Overall: Overall, my experience has been nothing but pleasant. I really enjoy the point system with certain companies. Also going into stores with a fivestar database allows me to simply just give my phone number and then add points onto my account

Pros: Put in your number. Get rewards. Afraid you might miss one? Nah. They’ll text you. Love it.

Cons: I pretty much just like it. I don’t have anything bad to say about it really.

Overall: Good. I use it, it is easy, and I don’t have to pay for it, I just plug in my number where I usually buy things.

Pros: Fun to see the amount of points you have or need to get to your next percentage discount!

Cons: Not many businesses in my area that use fivestars.

Overall: It's always fun to know you have an extra 25% off when you find something you want!

Pros: It’s pretty cool that you are a rewards thing for many different places. It’s really convenient to only have to sign up for one thing instead of giving your email out to a bunch of different rewards programs. Now I only have to get emails from one rewards program and I like the deals you send me. I also like that it’s just something the store has face out, so you can just quickly enter your phone number and be done with that part of the transaction.

Cons: I haven’t been using the service long, but I like everything I’ve seen so far, so no cons, yet!

Overall: It’s easy, cuts down on handing out my email, and works at a lot of my favorite places. I would say that my experience with this service has been really positive!

Pros: I get to enjoy greatness from many businesses and at the same time receive great rewards with Fivestars so I give them 5 stars.

Cons: None. There have been no issues since I've started using the app.

Overall: With the app I am able to discover new and different business around my area.