Issuu

Pros: The option we used gave us a smooth and seamless display of our annual report with the digital page turning feature. This option looked very sleek and modern and made our publication appear fun to read.

Cons: Unfortunately, small text was hard to read in page turning mode. The positives did not outweigh the negatives for us. The feature was abandoned at some point on our website.

Overall: Ultimately this feature was not the best fit for us, but I would recommend it to anyone who might find it appealing.

Pros: Very easy to use and easy to get help if needed. We shopped the market looking for similar tools and Issuu was top of the line for its simplicity and layout, as well as the tools available. Reasonably priced as well.

Cons: A few functions are clunky-namely the exporting of statistics and the ability to read from a mobile device. We started using the article stories to be more phone-friendly, but they are very time-consuming to create and restructure.

Overall: Overall, very happy with Issuu and will continue to use! There is definitely room for improvement, but I have been impressed that the Issuu team is very receptive to input and seems committed to making those changes.

Pros: The organization -- having separate Flatplan, Articles, Ads, etc sections.

Cons: The "Add Note" function is a little hinky, especially when working on a laptop.

Overall: Perfectly serviceable program that allows one to paste up a magazine from the comfort of one's home.

Pros: We love the ease of use uploading our PDFs and generating embed links for display on our website in a very clean flipbook design.

It's also pretty cool that we can order printed literature directly from our account and view metrics for our literature.
It's a pleasure discussing any functionality with their team (shoutout to Kat).

Cons: Would love to be able to type a new page number in the embedded viewer.

Overall: Awesome customer experience. We would definitely recommend using Issuu if you're in need of a good catalog/brochure flipbook.

Pros: We use Issuu for project-publications we share with our clients and audience. It's a great way to share results in a fun-to-read way.
Whenever we have questions about the product, Issuu is very quick to respond.

Cons: If you reload a publication (for example after finding a type) you loose any previously added links/videos. These you need to add again. Would be great if that could be fixed.

Overall: We like the product and user interface. Looking forward to see what other features they are going to add.

Pros: - makes your publication more dynamic
- can add videos for the added layer of interactivity,
- can see the statistics of your audience and reach of the publication
- can create social media stories/posts using the publication graphics

Cons: - articles need to be redone when you re-upload a file
- unable to change the publication url
- takes a 1-2 days for customer support to get back

Overall: For our publication purposes, it's really easy to use and makes our publication look more engaging. Our team makes use of the statistics and like that it provides and breakdown by month, publication, user experience of desktop vs mobile device. The provided embed code to use on our website is great as well as the added features of the articles and generation of social media videos to make it easier to reach our audiences/one less thing to worry about.

Pros: I am a long time issuu.com user. I am super happy with their product. They have now added a chat feature which is also very helpful. I was having difficulty with the stacking of my pubs and it was suggested to move to another browser which I did and it worked beautifully!

Cons: Customer Service used to be challenging but now with online chat it is great!
I also use this on my phone and it would be nice if I could upload.

Overall: Really like this product. I have been a customer since 2010. I have watched the online viewing each year.

Pros: Chloe was awesome in resolving my issue with ISSUU! It literally took ONE minute to resolve my case.

Cons: None at this time.

Overall: See above.

Pros: Everything! It's very user friendly, my magazine is beautiful. The share options make it easy for all of the advertisers to promote themselves and the magazine. I especially like the article stories-I use them so each author has another professional looking way to promote themselves.

Cons: I wish the article stories that populate were better edited.

Overall: Five stars! I'm very happy with Issuu and couldn't imagine using another distributor. My advertisers love it too. The readers have no complaints.

Pros: Quick turnaround on query and a good solution too. Very happy with the service provided. Fabulous!!!

Cons: Having to fill all character spaces in a review :)

Overall: Excellent experience from the service staff. The problem was solved with great efficiency. Happy!!!!

Pros: I am new to my company and am actively trying to clean up accounts that incorrectly have sales tax included, of which Issuu was one. I was easily able to create a ticket and get a response back including a credit for three months of the sales tax that was charged on our monthly billing.

Cons: I feel it should be possible to go back to the beginning of the year for this.

Overall: Overall, I am happy with the response. It was prompt and considering it was nota huge expense, getting this done fast and easy is really appreciated.

Pros: Mint Theater Co, an off-Broadway not-for-profit in NYC, has been using ISSUU since 2011. We post our programs and flyers and other "print" material and then link to our website or send links by email. We love being able to track the stats on the life of our materials and the ease with which we can share things with our audience without sending attachments.

Cons: We appreciate that ISSUU keeps updating and improving, but we aren't always paying attention and so sometimes we discover that things have changed and we have to catch up!

Overall: Entirely positive. We took a gamble back in 2011, because you never know which web service will survive and grow and who might fade and disappear.

Pros: Great features, cost effective and reliable customer service. Regular updated keeps the software fresh and ahead of its competitors.

Cons: Nope... can't think of any. Maybe a more human live chat option but I know that's not so straightforward. The live chat feature has only been added this month so I'm sure it's at early stages. I usually use emails for enquiries but they generally get back pretty fast anyway. So no cons :)

Overall: I've used ISSUU daily for well over 7 years so have seen how the software has been developed over a long period of time. As a graphic designer, I use it for digital publications for my clients and it goes down well with them as well. Here's to the next 7+ years...

Pros: Maria answered my question quickly and was able to solve the issue. She also followed up the next day.

Cons: The time difference delays communication to the next day.

Overall: The support service offered is pleasant, effective and efficient. The problem was solved within 24 hours.

Pros: Creating a linkable table of contents and having multiple types of sharing links has extended the reach and interest in our publication. The article feature has made content more accessible and has doubled the number of impressions and reads to our publication. These features, along with the statistics, has helped us to make better decisions as to when to release magazines and the type of content best to accompany them.

Cons: To get the most out of the application, it helps to be technically and design savvy. Knowing what types of PDFs to use and the basics of design layout are the best ways to create quality looking content. For accessibility, creating articles does not meet all standards, but it is closer to compliance than a regular PDF document.

Overall: Our University has been using Issuu for over 5 years. We use it primarily for magazines, but other uses include catalogs, guides, and brochures. With each publication, we take advantage of more options that the application provides. It has been a revolutionary tool for our University, taking our seasonal magazine and making it more visible, user-friendly, and interactive. It is a lot of marking power at a reasonable cost. I highly recommend Issuu and taking the time to learn the skills to best use it.

Pros: The service received from Ted was prompt, efficient and excellent!

Cons: N/A.

Overall: My challenge has been resolved successfully. Thank you!

Pros: Ted in Chat Support was very helpful; he answered all my questions that ned to know. and provided with the correct links for me to follow.

Cons: There were no cons, he was very helpful and professional.

Overall: All my questions were answered by Ted in the Support chat. Thank you for providing all the answers I need.

Pros: Support is good... They help me a lot.

Cons: Sometimes difficult to find the support...
There is not more analytics, its basic analytics.

Overall: Simple a UI/UX, its good. I've already recommended the service to some of my counterparts at other organizations.

Pros: The system is very user-friendly and offers a number of fantastic social media options. Issuu is a fantastic way to not only house larger documents, but also embed flip options on our website.

Cons: Would love if the publications could be more accessible/follow WCAG rules.

Overall: We have not used the system to its fullest extent yet, but are excited to delve in! We are missing out on using a number of the tools that tie to social media posts and helping to get the word out about several of our publications.

Pros: Responsive, and quick. Many features, I wished we used more, but the team hasn't the time to format individual articles.

Cons: I don't like that articles are so poorly formatted, and if we have ads, they get broken up into multiple content pieces, images, random text etc.

Overall: Positive, but, I don't like that articles are so poorly formatted, and if we have ads, they get broken up into multiple content pieces, images, random text etc.