OctopusPro Verified User Reviews
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Probability You Would Recommend? 10 out of 10
"Great software for IT service management" 5 out of 5 stars Posted 2025-03-02
Pros: Easy to create new fields, custom fields and also visualize how to use them in the ticker details.
Cons: Nothing to specify as we have been using them for quite some months now and it has been a great experience so far.
Overall: Great experience using OctopusPro all these time and we have never encountered any Issues or problems to talk about.
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Probability You Would Recommend? 10 out of 10
"Easy to navigate through familiar functions" 5 out of 5 stars Posted 2025-02-28
Pros: The capability of establishing certain criteria to prevent changes. And the flexibility of the mobile app.
Cons: It is not possible to set certain fields to remain unchanged so that the same input does not need to be entered repeatedly. You should be able to access a different screen from the one you're using right now.
Overall: Purchase and requisition. The service has also helped with ease of getting approvals without going through different hassles
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Probability You Would Recommend? 10 out of 10
"OctopusPro is a dream CRM" 5 out of 5 stars Posted 2025-02-24
Pros: I adore OctopusPro's true efficiency. In a sense, everything is integrated. Emails link and synchronize with current leads. It's easy to convert leads into sales. It is possible to carry out contracts within the workflow. It doesn't take long to finish the lead activity. Comparing Pipedrive to other CRMs I've used in the past has been refreshing.
Cons: Nothing to complain on since using the service at OctopusPro.
Overall: Ease of use and seamless integration. Will continue to use this Incredible CRM platform, and I recommend them.
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Probability You Would Recommend? 10 out of 10
"Enhanced Operational Efficiency" 5 out of 5 stars Posted 2024-07-23
Pros: OctopusPro has significantly simplified our scheduling and booking operations. The intuitive interface allows our clients to book appointments seamlessly through our website, enhancing convenience and satisfaction. The mobile app has been instrumental in managing our staff schedules efficiently, reducing administrative workload.
Cons: OctopusPro offers extensive features, navigating through all of them can initially be overwhelming for new users. However, with time and guidance, mastering the system becomes easier.
Overall: OctopusPro has been instrumental in enhancing our efficiency and client satisfaction at Zenin Massage. Its user-friendly interface, automation features, and responsive support have made it an indispensable tool for managing our business operations effectively. We highly recommend OctopusPro to any service-oriented business looking to streamline their processes and improve customer experience.
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Probability You Would Recommend? 10 out of 10
"Great software, very easy to use " 5 out of 5 stars Posted 2024-07-18
Pros: Ease of use, calendar function and payment function. It is pretty much our only software we use now as we have integrated Xero and Twilio.
Cons: The updates slowing system down but I imagine this is the case with most software.
Overall: We've been using the software for about 10 years now, it has only gotten better and easier to use. Would highly recommend and don't imagine we would ever change.
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