Pikmykid

Pros: The app was introduced to us last year at our children’s primary school. They needed a way to control who and how many children were being released, especially with the threats of COVID. The biggest pro is that I feel like my children are safe inside until they are “released” via the app to me or an assigned pick-up partner. I really enjoy being able to decide in advance if I am walking vs. driving to pick up my children. Previously, when school was out so were hundreds of students and I’d wade in the sea of running primary students to find my own children.

Cons: I don’t feel like the app is the most advanced. It seems very basic, which is fine. However, I am not sure it’s the easiest if English wasn’t my first language or how it appears on anything other than an apple device.

Overall: I appreciate the safety features it offers parents. I also support my children’s school administrators who believe in this product and happy to contribute to the cost.

Pros: Customer support
Reliable
Make things easy
Easy to track
Customer friendly
Good interface
Satisfactory

Cons: Takes a lot of time to load.
Crash sometimes.

Overall: Overall I had a good experience with it... it makes things simple and organised... I like its customer support.

Pros: This app is awesome it makes afternoon pickup much easier when there are multiple classes being dismiss at almost the same time. It assigns your kid a number that’s assigned to them and identifying their identity.

Cons: Sometimes it’s freezes and you just have to reboot the app.

Overall: Nothing is 100% but this app helps to get your child to you as safely as possible and it lets the administrators know you are there to pick up your child.

Pros: Good interface.
Good customer support.
Easy to use.
Helpful in administrating.
Reliable.
Affordable price.

Cons: Bugs...
Takes time to load...
Server crashes sometimes...

Overall: It was a nice experience using this app... it has good interface Along with great customer support.

Pros: Good work with the PikMyKid team. I really like using this application, it's easy for me to click and call my child.

Cons: None.

Overall: This is an awesome application.

Pros: Too early to tell. Have only used this app twice and it failed to post the authorized account on the second try.

Cons: Student's father and grandfather shared the same first and last name which the application doesn't like. Two accounts with the same name but different addresses and phone numbers should be allowed or at least flagged right away with the proper feedback during the account creation process.

Overall: Stressful to say the least when attempting to pick up my grandson and the application wasn't posting the child's father as an authorized person to pick him up.

Pros: Just started using the app to check my child in to his school prior to arrival in the morning.

Cons: I had a glitch connecting my phone number with my child's name (I think this was on the school side, not the app), and customer service responded quickly and professionally and got the issue resolved.

Overall: App is easy to use.

Pros: Support team (Nita) was really helpful. And they answered my questions quickly. I solved my problems with their help.

Cons: Application itself is little bit complicated during the registration.

Overall: Useful app for afternoon pick ups. But registration was headache for me. Especially adding a delegate part.

Pros: The rep’s were very knowledgeable and went above and beyond to help me with changing the mode option without having to go back to the school foe help.

Cons: There are no cons that I have.

Overall: Great experience and a very easy tool to use.

Pros: The response was very prompt and friendly! It's very user friendly!

Cons: None so far. It's very basic and new. A few snags as always starting something new in a school but overall still good so far.

Overall: It's good. So far this app has really helped me out as a single mom in my busy life especially if there has been any last minute changes.

Pros: Very quick I’m responding and fixing the issue.
Jay was good. Hoping to use it every day form September. Seems like a neatly done customer friendly app.

Cons: So far have not been able to find one. Will update In case.

Overall: Very good. Would recommend people to use this. Very useful during Covid times for hassle free pick up and drop offs.

Pros: Customer support - I had a question that was answered almost instantly and with a positive resolution!

Cons: I was confused about what to do, my child didn't show up in the app and I was not able to add him myself. The app asked me for a QR code, which I didn't have and the school didn't know what that was either.

Overall: So far, it has been a little rough, but I'm still new to the app. A+ to customer support for helping me immediately!

Pros: Check in and announcing when I arrive are very easy. These took much longer before using the PikMyKid app. The health screening is easy to use.

Cons: Delegating a pick up to someone else is difficult, since it first goes to the calendar.

Overall: Good, it has sped up pickup and dropoff procedures quite a bit. The announcing step works very well.

Pros: I really liked how I can assign people to pick up child depending on my needs. It lets the school/camp know when I have arrived to pick up my child making the pick up process more streamlined.

Cons: A way to communicate with school or assigned delegates might be useful. Also, I wanted to easily remove a summer camp that my child had finished attending, but there was no way for the user to remove. This feature would be helpful.

Overall: Overall, I've had a very positive experience with this app. As a parent, many apps over promise and under deliver, but this app has been super valuable.

Pros: Simple view to see all the kids.
Ability to delegate to others.
Excellent customer support in case of help needed.

Cons: Nothing so far to report, may be after using it for a while, can revisit the review.

Overall: It was a breeze to add the supported kids in the app. I like the option to add delegates which makes it convenient. In case of issues, customer support was excellent.

Pros: This app is user friendly and easy to navigate. I am impressed with such excellent customer service.

Cons: None.

Overall: PikMyKid is super user friendly and the customer service support is the best I’ve seen from an app. Very happy our school uses this method for communication.

Pros: Easy user interface and the app is easy to navigate and simple enough for first time users. Great app.

Cons: N/A.

Overall: Great support from the team. When you don't see 1 kid in the app and you are getting tensed up, their team helped out immediately and was really quick and easy to get that fixed.

Pros: I find it safe and easy to access and saves a lot of time while picking up my kids. Most of all it’s self explanatory.

Cons: Have not used the app for long so I would say none for now.

Overall: I am sure it helps a lot of parents and saves us a lot of time making it easy in for the kids as well.

Pros: If PikMyKid helps to make the transition into the school quicker for parents/kids I approve. I contacted support via their app and i received a quick response via email.

Cons: The feedback could have come in the app. If there could be a messages tab that would be great.

Overall: It's just the 1st day for me. I would prefer to not have this extra something to do at school drop-off. I see this app check-in as being inconvenient.

Pros: I think in today's world this is the easiest and safest way to pick up children for school. The customer service is always fast and helpful! We're a big fan!

Cons: Nothing i can think of. It can be a little difficult for grandparents to navigate.

Overall: I think this app should be used at more schools. It is user friendly and makes pickup run more smoothly.