• Jennie N.
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Been with ScalaHosting for a long time."

    5 out of 5 stars Posted 2023-02-10

    Pros: Great support. Never experienced downtime. Been with ScalaHosting for a long time to say they are the best.

    Cons: Well you know it's difficult to find problems where they don't exist.

    Overall: I love ScalaHosting. They have the best customer support. Great documentation and all the tools were created to offer solutions, no problems.

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  • Maximilian T.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Undoubtedly the best support!"

    5 out of 5 stars Posted 2023-02-07

    Pros: Undoubtedly the best support I've ever had for all my years from any software company! Fast and affordable they are!

    Cons: If there are any issues, they are solved in no time.

    Overall: ScalaHosting is the overall best company I've seen in terms of providing quality web hosting. Their customer service is amazing and they just gave me a 10% discount on my services on top of all that for being a long time customer! Love this company.

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  • Estevan L.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    " Very good service!"

    5 out of 5 stars Posted 2023-02-03

    Pros: Excellent people behind the service! Very good service around the clock! SPanel is also a big plus.

    Cons: After having used ScalaHosting services, I want to say there are no problems at all.

    Overall: Excellent service, I have been a ScalaHosting user for 5 years now and some issues are resolved before they became real problems.

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  • Robert S.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "No problem found, worries gone. "

    5 out of 5 stars Posted 2023-01-26

    Pros: Emil was so nice to check why I got the message "site not scanned" despite renewal and site being up. No problem found, worries gone.

    Cons: There are many problems using their services, overall.

    Overall: I am always super impressed and grateful for the support that ScalaHosting offers. They know how to make their services reliable and stable and attractive for all their customers.

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  • Damien M.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Totally recommend it."

    5 out of 5 stars Posted 2023-01-23

    Pros: The best support by far. I had technical questions and their help was amazing. I could not have figured it out without them!

    Cons: After using them long enough, I dare say they are quality indeed.

    Overall: I received excellent customer service. My request was complicated but their tech staff was very patient and professional. All was solved in no time.

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  • Bethany D.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    " Great service always from ScalaHosting. "

    5 out of 5 stars Posted 2023-01-20

    Pros: Chat participant Emil was very fast and helpful.
    They did a wonderful job understanding what I needed and taking care of it right away.

    Cons: I have noticed no problems using their services for 24 hours.

    Overall: They always are quick to provide support and are very kind and professional. Always found ScalaHosting fast and reliable.

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  • Jade F.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very quick help."

    5 out of 5 stars Posted 2023-01-17

    Pros: I got very quick help and they solved my caching problem and saved me heaps of time; it means very much for me.

    Cons: I have been using them long enough to state they are good.

    Overall: Customer support resolved my issue in a timely manner.
    Fast and tailored solutions received! Great experience with the whole team!

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  • Igor C.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "ScalaHosting always works well. "

    5 out of 5 stars Posted 2023-01-13

    Pros: Really a helpful support. Thanks a lot!
    It was quickly and direct to the point!
    They are great!

    Cons: I have no issues using their services, nothing bad to say about them.

    Overall: These guys ALWAYS save me when I get to the point that nothing is doing what I want it to do. Their tech chat support is one of the reasons why I use them. That and the fact that ScalaHosting always works.

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  • Abdelkhalek D.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very helpful."

    5 out of 5 stars Posted 2023-01-10

    Pros: Quickly and efficiently handled my website hosting issue in one chat session. Awesome customer service!

    Cons: I have no issues using their services. All is fine with them.

    Overall: I really like their 24/7 online support. Even though it's chat and not phone, it's still pretty great.

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  • Rosa J.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Would not use any other company."

    5 out of 5 stars Posted 2022-12-22

    Pros: Really excellent service with attractive sPanel and with complete knowledge on what was needed to do.

    Cons: Having a deal with this host, I have faced no problems at all.

    Overall: Could not be happier with ScalaHosting they always help when I am unable to figure it out.
    Would not use any other company.

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  • Teresa F.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very good, easy to use service."

    5 out of 5 stars Posted 2022-12-19

    Pros: ScalaHosting is a very good, easy to use service. They are skillful and knowledgable. Nice to use them.

    Cons: As I know there are no cons having a deal with them.

    Overall: I'm truly amazed by the customer support. World no. 1 service.
    Decent and reliable they are! Love them.

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  • Finlay C.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Pleased to use them. "

    5 out of 5 stars Posted 2022-11-30

    Pros: Usable control panel - SPanel + low prices and a lot of useful resources in their packages plans. Guess it's great.

    Cons: After having used them for a long while I dare say they work flawless.

    Overall: I'm starting out with my website and there's a lot to learn. I try to figure stuff out on my own and I sometimes feel embarrassed to ask questions, but ScalaHosting staff always help me out of my jams and are very kind and easy to understand.

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  • Jett S.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Fantastic company."

    5 out of 5 stars Posted 2022-11-23

    Pros: Fantastic customer support. They are flawless, skillful and prompt for 24 hours. Good work indeed.

    Cons: Well while using their services I have no noticed any issues.

    Overall: Technical expertise and resolution time are unmatched. SPanel is the best control panel I have ever used.

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  • Jordan L.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "As always wonderful. "

    5 out of 5 stars Posted 2022-10-28

    Pros: As always wonderful helpful service is provided by them. I am so glad I signed up with them for hosting my web site.

    Cons: Dealing with this hosting provide I have no noticed any problems.

    Overall: If you are looking for a company with high quality, security-safe services, fast, up-to-date and extremely helpful employees, you are in the right place.

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  • Giovana R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "You can feel the love when they help. "

    5 out of 5 stars Posted 2022-10-17

    Pros: They all are professionals, they help you a lot with everything , you can feel the love when they help! You guys are the best!

    Cons: As I know there are no cons using them. All works like a clock.

    Overall: Fast servers and an accessible and convenient system are available from ScalaHosting company. Nice and well-done.

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  • Zara R.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Folks at ScalaHosting are the best."

    5 out of 5 stars Posted 2022-10-10

    Pros: I can say that the folks at ScalaHosting are the best, not only for hosting features, but customer support as well.

    Cons: Using their services long enough, I dare say they are great for me.

    Overall: They even help you troubleshoot software / script issues, usually within a couple of hours. Few companies do this...

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  • Anthony D.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Very kind to help me in time. "

    5 out of 5 stars Posted 2022-09-21

    Pros: Thank you for the special attention of the support service. They are really very kind to help me in solving my issues.

    Cons: Having a deal with this hosting provider, I have no noticed any problems.

    Overall: They have a user-friendly SPanel and pricing policy is simple and straightforward, there are no hidden fees in their plans.

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  • George V.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent technical support and assistance."

    5 out of 5 stars Posted 2022-09-13

    Pros: Excellent technical support and assistance. SPanel is user-friendly and has a nice navigation. Prices are competitive for me.

    Cons: There are no cons, at least I have not noticed any.

    Overall: I need to tell how extremely fantastic it is to host your sites with ScalaHosting. I am using managed cloud VPS with them and I cannot say how fantastic their support is.

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  • Archer H.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "The best Hosting company around."

    5 out of 5 stars Posted 2022-09-09

    Pros: Cheap, fast, active for 24 hours and prompt. Solid, trustworthy and reliable they are too! Nice overall.

    Cons: There are no cons using their services as all works well.

    Overall: They have really given excellent service. Thanks a lot for your quick and fast response. Use them to see how they work in reality.

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  • Anna T.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great as always."

    5 out of 5 stars Posted 2022-08-15

    Pros: Great as always, incredible fast, complete and professional support for any need you may have in the hosting.

    Cons: I have found no problems using their services. Nice company.

    Overall: I wound give them 10 out of 10, all the times I need it. They work well taking into account all my needs.

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