• A Sonetel User
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best Service for International Phone Numbers"

    5 out of 5 stars Posted 2026-10-26

    Pros: Sonetel is hands down the best service for international phone numbers. I already have over 10 numbers with them, and it's incredibly cheap and easy to use. You can get phone numbers from almost any country in just a few clicks. The setup is super simple, and everything works great!

    Cons: Honestly, I haven't experienced any major downsides so far. Everything has been smooth, affordable, and easy to manage. Nothing to complain about!

    Overall: Absolutely amazing experience with Sonetel! I currently have over 10 international phone numbers through them, and I couldn't be happier. The prices are unbeatable, the platform is extremely user-friendly, and getting a number from another country is ridiculously easy. I've tried looking at other providers, but Sonetel is by far my favorite. Highly recommended to anyone who needs international phone numbers. 10/10!

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  • KAMAL G.
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Good Dependable Option"

    5 out of 5 stars Posted 2026-10-23

    Pros: The service is good and sound quality is very clear. I am able to seamlessly receive phone calls forwarded to my number. Support team is quite responsive to any requests.

    Cons: Recharge process runs into some issues due to some technical issue on their online portal, but their support team provides alternate options to resolve the issue

    Overall: Is a good option for the price you pay for this service. I would recommend if you want a simple solution to get calls forwarded to your number.

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  • A Sonetel User
    Founder
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "So far - perfect for boutique agencies"

    5 out of 5 stars Posted 2026-10-21

    Pros: I like how easy is to understand what Sonetel is offering (quite different from other services), and how easy is to get started. And their support is amazing and responsive. The pricing model is great for smaller companies that don’t need 10+ seats.

    Cons: There are some bugs appearing when using a webapp, but they get resolved quickly, even before I even contact support.

    Overall: Overall, 9/10. Compared to other similar services, Sonetel was the easiest to get started with, and the easiest to use. Their support is great, and issues get resolved quickly.

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  • Muhammad F.
    Designer
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 4 out of 5 stars
    Features 3 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Simple and Affordable Calling Solution"

    4 out of 5 stars Posted 2026-10-15

    Pros: Easy to use, affordable plans, and useful features for business calls. The support team is helpful and responds professionally when assistance is needed.

    Cons: Some account and billing details can be a little confusing at first, and the interface could be more straightforward.

    Overall: Sonetel is a useful option for businesses that need international calling and phone numbers at a reasonable cost. Customer support has been helpful, and my overall experience has been good.

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  • A Sonetel User
    Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "excellent services"

    5 out of 5 stars Posted 2026-10-14

    Pros: easy to use, superb and quick services. Very reasonable charges for everything. Excellent call quality

    Cons: no cons, best in market, I have used many but nothing like them.

    Overall: best in market, I have used many but nothing like them. best in market, I have used many but nothing like them.

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  • A Sonetel User
    Data Scientist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Super Convenient and Easy Onboarding "

    5 out of 5 stars Posted 2026-10-13

    Pros: The excellent part was, what ever the verification it needed, they have completed before getting charged!
    It is not like first you pay and find yourself in a trap!!

    Maximum of the things are transparent!!

    Cons: Need to pay $2 additional for the number makes no sense when we have already bought premium.
    This makes sense only when you just want to hold the number bot no calling, but it should be included in premium package!!

    Overall: Overall I definitely recommend for freelancers and for small team business who have just started and can't afford or don't require big services

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  • A Sonetel User
    Director
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Reliable virtual number with helpful support"

    5 out of 5 stars Posted 2026-10-09

    Pros: Easy to get a virtual phone number and start using it quickly. The interface is simple, pricing is fair, and the support team responds fast and actually solves the problem.

    Cons: The website sometimes glitches, and I have to log out and log back in to get it working again.

    Overall: A solid service for a small business that needs a virtual phone number. Setup was simple, everything works as expected, and when I had a question about my account, support handled it without any hassle.

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  • A Sonetel User
    Medical Scientist
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good Service "

    5 out of 5 stars Posted 2026-10-07

    Pros: The phone service works well and all I need is the app on my phone. The agents were with me every step of the way and made the verification process go smoothly. I needed a working when I was abroad as my current provider didn't allow roaming. I highly recommend the service, it's affordable and works well.

    Cons: The verification process takes a few days but it's worth the way. Overall I'm happy with the service.

    Overall: I am happy with the service because I have a working phone at an affordable rate. I probably won't go back to my former carrier.

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  • Melton John T.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Sonetel!!!"

    5 out of 5 stars Edited 2026-10-07

    Pros: It is significantly cheaper than traditional enterprise VoIP solutions, making international expansion accessible for sole proprietors and small teams.

    Cons: Still about to check if there are for me since I'm enjoying the features and servies of this app.

    Overall: Sonetel is an excellent, budget-friendly tool for a business needing a simple international number or a unified app for website chat and forwarding.

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  • D S.
    Admin
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Feedback Sonetel"

    5 out of 5 stars Edited 2026-10-06

    Pros: I have been using Sonetel since last couple of years and it is affordable, and easy to use. It provides various features which other competitors does not provide.

    Cons: Everything is awesome. It provides various features which other competitors does not provide.

    Overall: My overall experience much better, It provides various features which other competitors does not provide.

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  • A Sonetel User
    Entrepreneur
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Good service great support"

    5 out of 5 stars Posted 2026-10-06

    Pros: Great support service, friendly and reactive when needed. Good technical features. Reliable and worth the value

    Cons: The web interface could be a bit improved, there are still a few bugs unfortunately. The app works fine.

    Overall: Great support service, friendly and reactive when needed. Good technical features. Reliable and worth the value.

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  • A Sonetel User
    Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "I am very satisfied"

    5 out of 5 stars Posted 2026-10-03

    Pros: I recently used Sonetel’s service, and I’m very happy with my experience. The team is extremely helpful, responsive, and professional. The service has been great, and any questions or issues were handled quickly.

    I would definitely recommend Sonetel to others. Give them a try—you won’t be disappointed!

    Cons: Affordable international numbers and low-cost calling make it a great choice for international communication.

    Overall: I have had a very positive experience with Sonetel. One of the things I particularly appreciate is the availability of phone numbers from different countries at affordable prices, which makes it much easier and more cost-effective to manage international communication.

    The calling rates are also competitive, especially for international calls. The Sonetel team has been professional, responsive, and very helpful whenever I needed assistance.

    Overall, I’m satisfied with the service and would recommend Sonetel to businesses and individuals looking for an affordable solution for international phone numbers and calling. Definitely worth trying!

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  • Maaz Bin A.
    Retail-Assistant
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Flexible and "

    5 out of 5 stars Posted 2026-10-02

    Pros: Really good VoIP app overall. The setup process was straightforward and easy to understand, and I was able to get everything working without much hassle. The app is simple to use, call quality has been reliable, and the overall experience feels smooth and practical.
    is a good option if you want a VoIP service that is easy to set up and doesn’t overcomplicate things. So far, I’ve had a positive experience with both the app and the setup process. Definitely worth considering for anyone looking for a reliable VoIP solution.

    Cons: More options in the free Plan..And Custom Voice Male

    Overall: Good-Happy, The Prices are competitive and user friendly things. So far, I’ve had a positive experience with both the app and the setup process. Definitely worth considering for anyone looking for a reliable VoIP solution

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  • A Sonetel User
    Director
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "great service"

    5 out of 5 stars Posted 2026-10-02

    Pros: Overall, I found the service straightforward to set up, and having access to a virtual telephone number has been useful for my business. The ability to manage calls online and use the number while based in the UK is particularly convenient.

    Cons: I also found the customer support team helpful when I needed assistance, and they were able to guide me through the process.

    Overall: Overall, my experience has been positive, and I would recommend Sonetel to businesses looking for a virtual telephone solution, particularly those operating internationally.

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  • A Sonetel User
    Sales person
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good VoIP service with useful international calling features"

    5 out of 5 stars Edited 2026-10-05

    Pros: I liked that Sonetel makes it relatively easy to get an international phone number and use it for business calls. The app is simple to understand, and the calling features are useful for communicating with international customers. I also liked the ability to manage calls and the number from the app without needing complicated hardware.

    Cons: The pricing and some of the additional charges can be a little confusing at first. I also experienced some issues with call connectivity, and customer support could be faster in certain situations.

    Overall: Overall, my experience with Sonetel has been fairly good. It is a convenient option for people who need an international business number and want to make calls without setting up a traditional phone system. There are a few areas where the service could be improved, particularly connectivity and support, but the overall experience has been useful for my business calling needs.

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  • Kushagra S.
    Founder
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Sonetel's virtual number buying experience "

    5 out of 5 stars Posted 2026-10-02

    Pros: I was really pleased with how simple the process of purchasing the virtual number turned out to be, and I appreciate that it incorporates the additional layer of security by verifying both the individual's identity and the business, which ultimately helps to protect the users.

    Cons: None as for now maybe verification process could be easier for a new person.

    Overall: Overall everything was very good the buying process, support side of the company and the quality of the virtual number itself

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  • Amir H.
    Business owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "The Best Phone number for entrepreneurs"

    5 out of 5 stars Posted 2026-10-02

    Pros: ⭐⭐⭐⭐⭐This is the best replacement for Skype for entrepreneurs who do international work. Would highly, highly recommend.
    Both the mobile app and web app are intuitive and easy to use, and the fees are pretty fair.
    Love It

    Cons: Nothing thus far!

    Overall: Would Highly Highly recommend Sonetel.
    I would highly recommend Sonetel to entrepreneurs who work internationally. It’s easy to use, reliable, affordable, and a great replacement for Skype, with intuitive mobile and web apps and fair pricing.

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  • Lisandra G.
    CTO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Reliable service with good customer care"

    5 out of 5 stars Posted 2026-10-01

    Pros: Much faster and reliable
    Pricing is good for US phone numbers and some countries
    Provide both mobile and landline numbers

    Cons: Pricing is expensive for certain countries
    Hope provide more payment options like crypto.

    Overall: I'm happy with the experience so far, hope this continues.
    I have used several phone services and this one is something I recommend

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  • Eric G.
    President
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Keeps getting better"

    5 out of 5 stars Posted 2026-09-30

    Pros: This has been a great way to maintain a USA telephone number while working and traveling in many corners of the globe.

    Cons: VOIP numbers are not recognized by some organizations and that is, at time a problem. Not a Sonetel problem but a user problem nonetheless.

    Overall: Amala, the Sonetel rep was very helpful and responsive in answering my questions and better explaining how their system works.

    Thank you!

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  • Redis F.
    Administrative Assistant
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 2 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Superb support"

    4 out of 5 stars Posted 2026-09-28

    Pros: The service is easy to set up and use. Specially happy about Sonetel support team, very helpful and diligent in resolving issues.

    Cons: The website and marketing could be more modern, and its documentation more complete.

    Overall: I was looking for an easy-to-set-up phone service provider for my overseas logistics business, Sonetel does the job nicely, and honestly if there's any issues I'm confident in their support.

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