• Michael T.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Thanks for your service"

    5 out of 5 stars Posted 2025-11-18

    Pros: What I like about this service is that it’s very user-friendly, with an intuitive interface that’s easy to navigate. The support team is responsive and helpful whenever I have questions. Overall, it’s simple to use and offers good pricing for the value it provides.

    Cons: What I didn’t like is that periodically they have issues providing phone numbers, which can disrupt our work. Also, synchronization for configurations takes a long time, which slows down the setup and makes changes feel less efficient.

    Overall: Overall, this service is quite good and very useful for our needs. Of course, like any service, it has some issues, but they are not critical. Despite occasional problems with phone numbers and slow synchronization, its usability, support, and pricing still make it a solid choice.

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  • A Squaretalk User
    IT Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Long time user"

    5 out of 5 stars Edited 2025-11-18

    Pros: They offer quality service with an account manager who will help you with anything you need, even if you are not that tech-savvy. They provide a portal for monitoring calls and setting up phones, which is very useful. We are long-time users and very happy with the service.

    Cons: We did not find any major flaws with the service.

    Overall: We have been using the service for over six years now, and I would describe my experience as very positive. Good support, easy setup, monitoring, and listening to calls on the portal, managing the phone numbers. Very easy and productive.

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  • David W.
    CFO
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "So far my experience with SQ as our primary VoIP"

    5 out of 5 stars Posted 2025-11-17

    Pros: After testing multiple VoIP platforms over the years, I can say with absolute confidence that Squaretalk is on another level entirely. This isn’t just a VoIP system — it’s a masterpiece of usability, reliability, and world-class support.

    Ease of Use & Practicality

    The Squaretalk interface is so clean, intuitive, and perfectly designed that using it feels effortless. Everything works exactly as it should. No nonsense. No learning curve. Just pure operational flow.
    Switching campaigns? Perfect. Monitoring data? Seamless. Managing agents? Fluid.
    It’s practical, powerful, and built with real business logic in mind.

    Oversatisfied Is an Understatement

    If “satisfied” had a higher tier, and that tier had another tier above that, I’d still place Squaretalk higher.
    The responsiveness, professionalism, and quality of service are unmatched. They don’t just answer — they care, they follow up, and they solve problems before they even fully form.

    And Then There’s Gabriela…

    The heart, the hero, the legend behind my Squaretalk experience.
    Gabriela is beyond gold.
    Her support is the definition of next-level: fast, attentive, proactive, and genuinely dedicated. She goes the extra mile, then another mile, and then a few more just to make sure everything is perfect.
    She is the kind of manager every company wishes they had — someone who treats your success as her own. Working with her is not just support… it’s an advantage.
    Gabriela is simply amazing.

    Competitors? They Don’t Even Come Close
    Before Squaretalk, I tried platforms like Commpeak and Coperato.
    And to be blunt — they’re not even in the same orbit.
    Commpeak felt clunky and lacked the smooth workflow I rely on. Support from Commpeak was non existent.
    Coperato had features, sure, but none of the refinement, intuitiveness, or reliability that Squaretalk delivers daily. And Coperato steals our data.
    Both platforms function, but compared to Squaretalk, they feel like older-generation tools.
    Squaretalk is simply miles ahead — in usability, performance, flexibility, and most importantly, support.

    Cons: Happens very rare which i guess is normal there might be global issues with DIDs but usually will get fixed swiftly and promptly since the team is awesome at SQ.

    Overall: Final Verdict

    Squaretalk isn’t just a VoIP system.
    It’s a premium-level experience that transforms the way you work.
    If you want the best technology, the best service, and the best manager — Squaretalk with Gabriela is the unbeatable combination.
    Five stars aren’t enough. Squaretalk deserves a constellation.

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  • A Squaretalk User
    CC Team Lead
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "A Powerful Platform Backed by World-Class Support"

    5 out of 5 stars Edited 2025-11-17

    Pros: Squaretalk is exceptionally robust and versatile, allowing our team to streamline complex, multi-stage workflows and data processing tasks with remarkable efficiency. The sheer power of the automation capabilities is a game-changer; we've been able to consolidate several disparate processes into a single, reliable system, significantly cutting down on manual input and potential errors. Furthermore, the intuitive user interface makes it surprisingly easy for new team members to learn and utilize the core functionalities quickly, minimizing training overhead. This combination of powerful features and outstanding reliability has made Squaretalk an indispensable tool for our daily operations, leading to measurable gains in productivity.

    Cons: The geographic distance sometimes led to minor friction when discussing specific local regulatory procedures and regional requirements, requiring extra clarification from our side.

    Overall: We are exceptionally satisfied with Squaretalk. It is a critical, high-performing tool that consistently delivers on its promise of reliable performance and crucial workflow automation. What truly elevates Squaretalk above its competitors, however, is the unmatched quality of its customer support. The team's responsiveness, technical expertise, and willingness to dive deep into custom integration challenges have been consistently world-class. Knowing that such competent and friendly help is readily available makes Squaretalk an excellent, stress-free, and highly recommended long-term investment for any professional organization seeking serious efficiency gains.

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  • Jersson It I.
    COO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Squaretalk best VOIP "

    5 out of 5 stars Posted 2025-11-17

    Pros: Squaretalk's top advantages are a multi-channel communication platform, advanced contact center features like predictive dialing and skill-based routing, and robust reporting and analytics. They also have global reach with local numbers in over 150 countries, CRM integration, and enhanced security and compliance. Marsel my CSM is always there to help in a professional way

    Cons: They need to work more on providing more options for Asia destinations

    Overall: One of the best voips I have worked with. I highly recommend. their support is always available and straight on point.

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  • A Squaretalk User
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "A provider that actually provides"

    5 out of 5 stars Posted 2025-11-06

    Pros: What we like from Squaretalk is the quality of the calls, the transparency in system and that we have been using Squaretalk for quite some time now and we have not had any issues regarding calls, systems etc.
    One other big plus with Squaretalk are the many features they provide and that they are adding everyday but the most important thing that in our opinion makes the difference is the support team and customer success manager who are always there to support.

    Cons: As i have mentioned earlier till now we have not had any issues when it comes to Squaretalk from either calls nor system everything has worked as it should.

    Overall: We have been using Squaretalk for quite some time now and it's time to show our appreciations to their amazing support and great service that has been provided. We have seen several companies who provide the same services as Squaretalk but the difference you will find here is that Squaretalk in it's platform provides transparency, and all configurations from IT part are very easy to catch on and understand. Speaking from our experience with Squaretalk the biggest asset that Squaretalk has is the team which from what is seen they are working everyday to provide better service and here i want to mention the best CSM i have ever had the pleasure working with, Dary which has helped us every step of the way to onboard and have our systems active and working, we give our many thanks to her for all the support provided.

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  • Max N.
    IT Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Outstanding experience with Square Talk!"

    5 out of 5 stars Posted 2025-11-04

    Pros: Innovative Technology: Their communication solutions are modern, reliable, and easy to use — perfect for improving business efficiency.
    Strong Support System: The team is responsive and professional; issues are handled quickly and effectively

    Cons: Honestly, nothing to complain about — my experience with Square Talk has been completely positive.
    I haven’t found any real downsides; everything runs smoothly thanks to great leadership and teamwork.
    No cons at all — it’s rare to find a company and manager like this.

    Overall: Working with Square Talk has been an absolute pleasure from start to finish. The company truly stands out for its professionalism, innovation, and commitment to excellence. Your platform is powerful, reliable, and user-friendly — making day-to-day operations smoother and more efficient.

    But what really makes Square Talk exceptional is the people behind it, especially Dary, who is hands down the best manager ever. Dary leads with passion, clarity, and genuine care for the clients. Her management style inspires confidence and creates a positive, supportive environment where success feels natural.

    Every interaction with Dary reflects her deep knowledge, kindness, and unwavering dedication. She’s the kind of leader who makes you feel valued, heard, and empowered.

    If you’re looking for a company with incredible service, Square Talk with Dary ! Highly recommended!

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  • George S.
    Admin
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Squaretalk review"

    5 out of 5 stars Posted 2025-11-04

    Pros: Service Comfortable, also to manage it. It's very easy. even to Replace DID. Purchase new DIDs. also Setup and monitor Calls and System also,
    I could say its quite comfortable as for back office side and also for agent side. Only thing is that we would like to improve is to somehow integrate Spam checker for German DID's.

    Cons: A good thing to have option to purchase German Mobile DID or
    Even to Setup Tire3 German numbers. I mean To make Call from German country Number to clients - Instead of Austrian, as you proposed previously.
    Also You guys. Support Team and management are doing their best.

    Overall: From support team I am always getting responses in time, and also from you dear. you are the best!

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  • A Squaretalk User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Using the service for over 3 years. Pretty happy with it"

    5 out of 5 stars Edited 2025-11-20

    Pros: Communication is good. Service is good. Payment options are flexible which is good. So overall is good. I haven't moved to an other provider so it's good. Best is my account manager Victoria - she is just the best manager ever - very fast and always follows up!

    Cons: Cons are typically some pricing from time to time

    Overall: Good.

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  • Kenzo K.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "The Very Best VOIP Ever"

    5 out of 5 stars Posted 2025-07-22

    Pros: I like everything about SquareTalk, we've got a 100 agents
    And we have been not only satisfied by the services, we are fulfilled and beyond

    I do not see why anyone would be using any other voip

    From range of numbers to the incredible support all has been aligned to the supreme comfort of the user

    Cons: Simply too great to have any cons
    I don't see any negatives except that I'm waiting for the new platform impatiently

    Overall: Overall I love the product, love the services, love the people there
    I believe that SquareTalk is the on top of the list and always will be
    And I personally stand with every word I say

    Thank you

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  • A Squaretalk User
    CRM Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Excellent Service with Outstanding Support"

    5 out of 5 stars Edited 2025-07-21

    Pros: Everything works flawlessly, and the service is very reliable. The support team is always available, quick to help, and solves any issues efficiently. I’m really happy with the overall experience and would definitely recommend it to others.

    Cons: For the moment, I cannot think of anything that I don't like.

    Overall: Great company, great voip and great people, a perfect combination of reliable technology and exceptional service. With a dedicated team and top-tier voip solutions, they make communication easy and efficient.

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  • Adi B.
    CFO assistant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Reliable VoIP"

    5 out of 5 stars Posted 2025-01-20

    Pros: So far Squaretalk is one of the best VoIP providers i have ever used or worked with before in the past. The setup process was incredibly simple, and the call quality is crystal clear with minimal latency. They have great variety of outbound destinations too, customer support team is top-notch as well – responsive and helpful whenever I have a question or need assistance.

    Cons: There is always room for improvement, but cannot really think of something extremely important. Maybe design could be improved a bit.

    Overall: Overall, I highly recommend Squaretalk for anyone looking for a seamless, efficient, and affordable VoIP service.

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  • Solis A.
    Administrator
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design 2 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Recommendation for Squaretalk"

    4 out of 5 stars Posted 2025-01-15

    Pros: Easy to use, simple interface, easy integration, wide range of products and a highly capable support team to find solutions.

    Cons: While the dialer service is generally reliable, connectivity issues do arise, but nothing that takes too long to manage

    Overall: A go to in this industry, one for the long run. Capable and friendly support team with good options and solutions

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  • A Squaretalk User
    Team Leader
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent "

    5 out of 5 stars Posted 2025-01-15

    Pros: Everything is working perfectly, the support is very helpful never had a problem that lasted more than 5 minutes i will suggest it to everyone.

    Cons: Nothing, Squaretalk is the best VoIP you can use today.

    Overall: Great company. I have used more than 3 years and i will still use it daily.
    Best pricing there is.

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  • A Squaretalk User
    Manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Voip"

    5 out of 5 stars Posted 2025-01-15

    Pros: Easy to use
    User Friendly
    A lot of options in menus
    Order DIDs online
    Great support
    Nice prices compared to others

    Cons: I think it would be better for me if i had Axiom, DIDs and account funding in one website, not on 2 separate links, but its not a problem, just a suggestion

    Overall: Great experience, no problems usually, maybe the best I've used till now, i would suggest it to anyone actually

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  • A Squaretalk User
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Possibly the best voip service on the market!"

    5 out of 5 stars Edited 2025-01-15

    Pros: This is absolutely the number one voip solution out of several other I have used so far. Onboarding was very smooth, simple and comprehensive. The client and admin portals are very intuitive and easy to use and offer all the necessary features for a great user experience and management. Their customer service is top notch and would always very swiftly resolve any issues.

    Cons: For the moment, I cannot think of anything that I don't like.

    Overall: 10/10 experience. Strongly recommend this service to any business or individual that needs such solutions!

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  • Cesare P.
    Head of BackOffice
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Reliable and Feature-Packed VoIP Solution for Businesses"

    5 out of 5 stars Posted 2025-01-14

    Pros: Squaretalk has been an incredible VoIP provider for our business. The call quality is consistently excellent, and the platform is user-friendly and intuitive, even for team members new to VoIP systems. The range of integrations, especially with our CRM, has streamlined our operations significantly. Their customer support team is responsive, knowledgeable, and always ready to assist. Additionally, the pricing is competitive, making it an excellent choice for businesses looking to scale.

    Cons: There are occasional minor delays when deploying new features or updates. While rare, these could be improved.

    Overall: What truly stands out about Squaretalk is their unwavering commitment to providing a tailored experience for customers. They actively listen to feedback and continuously improve their platform to meet the evolving needs of businesses. Squaretalk exceeded our expectations as a VoIP provider, offering a combination of reliability, scalability, and robust features that have significantly enhanced our communication efficiency.
    The ability to seamlessly integrate with our existing tools has saved us time and effort, while their analytics and reporting tools have been invaluable for monitoring performance and optimizing workflows. Squaretalk clearly prioritizes quality and customer satisfaction, which is why we trust them as a long-term partner for our VoIP needs.
    Their customer-centric approach, combined with their innovative platform, sets them apart from the competition. We highly recommend Squaretalk to any business looking for a professional, efficient, and feature-rich VoIP solution!

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  • Franco S.
    Admin
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent and reliable service "

    5 out of 5 stars Posted 2025-01-14

    Pros: I’ve had an excellent experience with SquareTalk! Their customer support is top-notch—responsive, friendly, and incredibly helpful. Whenever I’ve had an issue or needed assistance, their team has been quick to resolve things with professionalism and care. The service they provide is reliable and efficient, making it easy to rely on them for all my communication needs. Highly recommend SquareTalk for anyone looking for great support and service!

    Cons: Sometimes there is minor technical issues but they are resolved in timely manner.

    Overall: Overall very good experience. Highly recommend SquareTalk for anyone looking for great support and service!

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  • Mubarak M.
    Head of Cx & Digital Transformation
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Overall good call center solution"

    5 out of 5 stars Posted 2024-05-29

    Pros: User-friendly UI & UX, simple installation and configuration, and excellent value for money. Plus, the support team is just one click away.

    Cons: Currently, there is limited integration with popular CRMs and Helpdesk software, but the team is actively working on developing integrations with leading CRMs.

    Overall: Our overall experience with the Squaretalk team has been excellent. They take customer feedback very seriously, and their platform has consistently met our expectations.

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  • A Squaretalk User
    IT
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Support and organized dashboard"

    5 out of 5 stars Posted 2024-05-29

    Pros: Squaretalk has great support team and very organized dashboard and easy to use. We have grown a lot as a Company and Squaretalk has helped us a lot in this part.
    Thank you Squaretalk.

    Cons: At the moment everything is very well organized, but I would also like, if it were possible, for an autodialer too.

    Overall: We have grown a lot as a Company and Squaretalk has helped us a lot in this part and I believe that we will grow even more together.

    Thank you Squaretalk.

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