TriNet

Pros: The quick and helpful customer service is a standout with Zenefits. They are readily available and can be reached by chat or phone which is very helpful.

Cons: Sometimes the updates have a few bugs when they first roll out but eventually they get fixed.

Overall: Great! We depend on Zenefits daily to track time and attendance, vacation, compliance info, employee onboardings, and more! Their team has always been quick to help if I have any setbacks and they roll out updates to improve the user experience frequently.

Pros: I used Zenefits at my last company which was a tiny startup. Our HR was a mess prior to signing up as we did not have a SaaS solution yet. We went with Zenefits and it made life as an employee a lot easier. I got paid on time, could request our vacation easily and had quick access to all essential paperwork. I was perfectly happy with Zenefits and thought it was a great solution.

Cons: I would occasionally run into a few bugs but nothing major. After I left the company I had a bit of trouble logging in to access some files but I was able to after some troubleshooting. This was around 1 year ago so they have likely updated since then.

Overall: Zenefits was easy to use and the price was great for the startup I was at. Kept things organized and the employees paid on time. Definitely worth considering.