Allstream

Allstream

1.0 out of 5 stars
2600Hz Allstream

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2600Hz:

About

An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers a communication solution that will make them successful. 300+ APIs enable you to customize a solution to help your customers do business better. White label your solution to build and maintain your brand recognition in the market. Low upfront costs let you get started quicker and stay cost competitive. Reliability and geo-redundancy ensures your customers are always online. Mobile ready lets your customers get business done when and where they need to. KAZOO is a multi-tenant platform and gives you the ability to open your sales channels. Bring on resellers, go direct, or have an agent model.
Allstream:

About

Allstream is a leader in business telecommunications working with customers throughout the United States and Canada. Everything we do revolves around simplifying your business communications and helping you innovate, thrive and grow. Our communications technologies include a range of innovative, highly scalable voice, Internet and connectivity solutions that help organizations communicate and collaborate more efficiently and profitably. Customers across North America trust Allstream with their mission-critical business connectivity solutions. Here’s what you get when you partner with us. We make everything easy so that you can focus on your business. Allstream is a leader in business communications throughout North America. Founded over 170 years ago in parallel with Canada’s first transcontinental railroad, Allstream continually re-invented itself to remain a leading provider of business communication services.
2600Hz:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Allstream:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
2600Hz:

Audience

Open Source, Resellers, Service Providers
Allstream:

Audience

Businesses that demand high performance business-class connectivity, voice, collaboration, and managed services to lower costs, communicate more effectively, share data more intelligently and simplify complexity in IT environments
2600Hz:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Allstream:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
2600Hz:

API

Offers API Not Supported
Allstream:

API

Offers API Supported
2600Hz:

Screenshots and Videos

Allstream:

Screenshots and Videos

2600Hz:

Pricing

$3.50/month
Pricing can range depending on the platform or functionality you choose to deploy. For more details: Sales@2600hz can offer the full scope for pricing.
Free Version Supported
Free Trial Supported
Allstream:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
2600Hz:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Allstream:

Reviews/Ratings

Overall 1.0 / 5
ease 1.1 / 5
features 1.3 / 5
design 1.3 / 5
support 1.1 / 5
Allstream:

Pros & Cons from Real Users

Pros

  • nothing at all is good. Prices are way to high and customer service very poor.
  • They’re great when you get new service, which most companies are when they’re trying to get new customers
  • Nothing. We have no pros to give this company, because of the nature of the call that was made to our home.
  • Satisfactory as Integra, and then as Allstream until the last year. But business went way downhill when Zayo got involved.
  • Zero customer service, Zero understanding of business, their customer web portal is a joke. They jacked up their prices 250 % and still claim that their contract has been renewed automatically, even under their own contract they increased their price from $250 to $450 !! I can not believe I am saying this but Bell will be much better that Allstream / Zayo Group. It is like they hired staff only juicing out their existing clients, this line might have been in their job description. Stay away from their services.

Cons

  • Horrible portal. Makes you change your password every single time. Even if it was only 5 minutes since you changed it. Also seems to be a lot of problems with the bill pay system. Very difficult to reach a human being at the other end. We are actively seeking another provider for our fax system.
  • If you have issues, you have to talk to somebody that doesn’t speak very good English! And they don’t follow through
  • Everything about the unsolicited call. We are on the national do not call list.
  • Became an unfair and fraudulent business, mistreating and attempting to overcharge long term customer
  • Our phone line was from Allstream (through Bell Canada)
2600Hz:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Allstream:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
2600Hz:

Company Information

2600Hz
Founded: 2011
United States
www.2600hz.com
Allstream:

Company Information

Allstream
Founded: 1846
USA and Canada
allstream.com
2600Hz:

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Allstream:

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2600Hz:

Categories

Business VoIP Supported
Call Center Supported
Call Recording Supported
Cloud PBX Supported
SIP Trunk Supported
Telephony Supported
UCaaS Supported
White Label VoIP Supported
Allstream:

Categories

Business VoIP Supported
Call Center Supported
IT Management Supported
SIP Trunk Supported
UCaaS Supported
Video Conferencing Supported
Web Conferencing Supported
2600Hz:

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Not Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Supported
Outbound Call Center Not Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Not Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Supported
Video Call Recording Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Not Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Supported
IVR / Voice Recognition Not Supported

Cloud PBX Features

Call Recording Supported
Call Routing Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
Allstream:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Video Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported

Web Conferencing Features

Electronic Hand Raising Not Supported
Mobile Access Supported
On-Demand Webcasting Not Supported
Presentation Streaming Supported
Presentation Tools Not Supported
Private Chat Not Supported
Real-Time Chat Not Supported
Record & Playback Ability Not Supported
Screen Sharing Supported
Two-Way Audio & Video Supported
Video Conferencing Supported
Whiteboard Not Supported
2600Hz:

Integrations

Allstream SD-WAN Not Supported
OneBill Supported
Allstream:

Integrations

Allstream SD-WAN Supported
OneBill Not Supported
2600Hz:
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Allstream:
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