Comarch CRM for TelecomsComarch
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Comarch FSMComarch
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Related Products
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Comarch CRM for Telecoms:
About
Comarch CRM for Telecoms is a user-friendly system dedicated to helping customer service representatives build unique and personalized customer relations. The power of Comarch CRM for Telecoms lies in its ability to make life easier for users. Navigating in data is streamlined for rapid and logical access. Provide superior services, respond promptly to incoming orders and inquiries, and include personalized products in your offer thanks to a complete 360-degree customer view run in real time and always in context. Comarch CRM for Telecoms is a crucial product within Comarch BSS. Pre-integrated with other Comarch BSS/OSS components, Comarch CRM for Telecoms automates key processes in the fields of sales, marketing and customer care. The system has a user-friendly GUI with advanced tools for comprehensive support of daily sales and back-office operations based on the “one desk – full service” concept.
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Comarch FSM:
About
Simplify and optimize workforce and asset management with Comarch FSM, regardless of the type of field service activities your organization delivers. Based on artificial intelligence, this solution provides end to end automation for real-time scheduling, optimized roster and technician management, route planning and equipment management in line with service level agreements. Underpinned by Comarch Business Intelligence with full reporting, and implementing gamification and a smartwatch application to improve workforce motivation, effectiveness and cooperation, Comarch FSM can be tailored to meet the needs of your business, however large or small, and ensure you are operating within the parameters of assumed KPIs. It is a comprehensive workforce and asset management solution for all types of field activities. Comarch FSM can be deployed on-premises or on public cloud (AWS, GCP, Azure) in the software as a service model.
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Comarch CRM for Telecoms:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Comarch FSM:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Comarch CRM for Telecoms:
Audience
Telecom operators searching for a solution to create high-value use cases for businesses and consumers
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Comarch FSM:
Audience
Field service companies seeking a customizable electronic job sheet systems for their teams
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Comarch CRM for Telecoms:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Comarch FSM:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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Comarch CRM for Telecoms:
API
Offers API
Not Supported
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Comarch FSM:
API
Offers API
Not Supported
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Comarch CRM for Telecoms:
Screenshots and Videos |
Comarch FSM:
Screenshots and Videos |
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Comarch CRM for Telecoms:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Comarch FSM:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Comarch CRM for Telecoms:
Reviews/
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Comarch FSM:
Reviews/
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Comarch CRM for Telecoms:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Comarch FSM:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Comarch CRM for Telecoms:
Company InformationComarch
Founded: 1993
Poland
www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/
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Comarch FSM:
Company InformationComarch
Founded: 1993
Poland
www.comarch.com/field-service-management/
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Comarch CRM for Telecoms:
Alternatives |
Comarch FSM:
Alternatives |
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Comarch CRM for Telecoms:
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Comarch FSM: | |||||
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Comarch CRM for Telecoms:
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Comarch FSM:
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Comarch FSM:
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Comarch FSM:
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Comarch CRM for Telecoms:
Categories |
Comarch FSM:
Categories |
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Comarch CRM for Telecoms:
CRM Features
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Quotes / Proposals
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Territory Management
Supported
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Comarch FSM:
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Not Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Not Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Comarch FSM:
Integrations
Alumio
Not Supported
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Comarch CRM for Telecoms:
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Comarch FSM:
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