Critical Impact

Critical Impact

4.7 out of 5 stars
Mailjet

Mailjet

Sinch
5.0 out of 5 stars
Critical Impact Mailjet

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Critical Impact:

About

Critical Impact allows you to enhance and simplify your email marketing campaigns. Our tools let you effectively manage your email and SMS lists, send personalized and automated emails, along with text messages (SMS) for your marketing campaigns all at a competitive price model. Our subscriber scoring algorithms will mine your data to quickly identify those subscribers who are most likely to read your next email, consume additional emails, or make another purchase. With our easy-to-use interface, you can schedule messages to send in minutes. Select your send options all on one page, and then prevent mistakes by seeing a confirmation of all your send details. Even A/B test your email across device screens – from phones to tablets to monitors.
Mailjet:

About

The email solution for fast-moving teams. We know how hard it can be to find an affordable and effective email service. Mailjet is the perfect solution for your needs, our advanced features help you grow your business at a very reasonable price. Effortlessly craft beautifully responsive email in just a few clicks with our email editor, Passport. Use our rich library of free email templates or create your own design from scratch. Use Mailjet’s Collaboration Toolkit to work on the same email template or campaign in real time to increase your team’s efficiency. Drastically shorten feedback cycle with commenting and approval workflow features to go faster. Personalize each email with customer data you collect and segment your contact list to send the right content to the right customer. It’s easy to make each of your recipients feel special. Optimize the performance of your campaign with real-time statistics available with each sending.
Critical Impact:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Mailjet:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Critical Impact:

Audience

SME to Enterprise email marketers who want to boost sales, grow audiences and reduce workloads.
Mailjet:

Audience

Companies of all sizes
Critical Impact:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
Mailjet:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Critical Impact:

API

Offers API Supported
Mailjet:

API

Offers API Not Supported
Critical Impact:

Screenshots and Videos

Mailjet:

Screenshots and Videos

Critical Impact:

Pricing

Customer Specific. Call or email for pricing.
Free Version Not Supported
Free Trial Not Supported
Mailjet:

Pricing

$9.65 per month
Free Version Supported
Free Trial Supported
Critical Impact:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.7 / 5
support 4.8 / 5
Mailjet:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 5.0 / 5
support 4.7 / 5
Critical Impact:

Pros & Cons from Real Users

Pros

  • Very easy to use and simple to generate emails. Uploading lists and organizing is flawless. It's almost perfect!
  • The calendar view aids in tracking deployments by date, promoting collaborative work among team members. The message editor is user-friendly, and custom field-based subscriber search is a valuable feature. Deployment-specific message metrics are neatly organized and offer exportable one-page reports. Additionally, data/list exports are significantly faster compared to our previous platform, taking less than a minute, even for large exports.
  • The reporting options on Critical Impact are incredible! The email editor is very user friendly and allows you to create custom emails or customize well done templates.
  • This email marketing platform is very easy to use and includes a plethora of features that make my job as an editor much easier. This is an exceptional drag and drop platform that allows myself to be creative because of the advanced software in place.
  • - Critical Impact is an extremely easy to use marketing platform, that allows our customers to manage and execute on their marketing plan. - Critical Impact offers fantastic support to us when troubleshooting through new workflows like SMS, and giving feedback in helping us improve how we utilize the software as a company.

Cons

  • Uploading images takes forever and sometimes dynamic lists take very long to generate. I believe you need a better server.
  • Until this point, I have not faced any issues with Critical Impact. It performs well in every aspect of email marketing.
  • I honestly do not have any major cons, Critical Impact has been easy to learn with an informative help center/ customer service when I do have an issue
  • Occasionally, Critical Impact will have issues loading from page to page which can be frustrating, but Critical Impact's customer service team is very responsive and will help work through any issues you have.
  • - The SMS registration process initially was a very long and drawn out process, with little to no insight into whether we were going to be able to offer this product to our customers. We eventually put together a workflow that worked, but it took months to get to that point.
Mailjet:

Pros & Cons from Real Users

Pros

  • We needed a email marketing platform that didn't cost us an arm and a leg. Mailchimp kept raising their price, so we had to find an alternative. Mailjet does the job at 1/10 the price. Sure you are missing a lot of the bells and whistles since Mailchimp has morphed into a complete marketing platform, but we weren't really using those features anyway.
  • Mailjet is an absolute email marketing platform to give your campaign a professional and reliable place to manage. My favorite thing about Mailjet is its "Email Drip campaign". It's a time saving, automated and helps to schedule emails.
  • Using Mailjet you can easily establish an email campaign. Mailjet helps to achieve a marketing goal. Newsletters are easily designed and customized. Useful reports about user engagement.

Cons

  • Lacked certain features, no giphy or built in images. There aren't too many templates either, but it's not that big of a deal.
  • I would more happy if they add more integration and exporting option.
  • It's a perfect email marketing platform. No dislikes.
Critical Impact:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
Mailjet:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Critical Impact:

Company Information

Critical Impact
Founded: 2009
United States
criticalimpact.com
Mailjet:

Company Information

Sinch
Founded: 2008
Sweden
mailjet.com
Critical Impact:

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Mailjet

Mailjet

Sinch
5.0 out of 5 stars
Mailjet:

Alternatives

SMTP.com

SMTP.com

Ziff Davis
1.0 out of 5 stars
Critical Impact:
SendGrid

SendGrid

Twilio SendGrid
3.9 out of 5 stars
Mailjet:
Critical Impact:
turboSMTP

turboSMTP

3.3 out of 5 stars
Mailjet:
Critical Impact:
Brevo

Brevo

4.7 out of 5 stars
Mailjet:
SendGrid

SendGrid

Twilio SendGrid
3.9 out of 5 stars
Critical Impact:
SendPulse

SendPulse

5.0 out of 5 stars
Mailjet:
Brevo

Brevo

4.7 out of 5 stars
Critical Impact:

Categories

Email APIs Supported
Email Marketing Supported
Email Tracking Supported
SMS Marketing Supported
SMTP Supported
Mailjet:

Categories

Bulk Email Supported
Email APIs Supported
Email Marketing Supported
Email Tracking Supported
SMTP Supported
Critical Impact:

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Template Design Features

A/B Testing Supported
Code From Scratch Supported
Drag & Drop Editing Supported
Image Library Supported
Import HTML Code Supported
Mobile-Friendly / Responsive Supported
Potential Issue Identification Supported
Premade Templates Supported
Proofing Supported
Reporting / Analytics Supported
Text Editor Supported
Theme Editor Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Not Supported
Team Management Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
Mailjet:

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Supported
Location Tracking Not Supported
Team Management Supported

Transactional Email Features

A/B Testing Supported
Contact Database Supported
Dynamic Content Supported
Email Monitoring Supported
Mailing List Management Supported
Reporting/Analytics Supported
Spam Check Supported
Template Management Supported
Critical Impact:

Integrations

Facebook Supported
Magento Supported
Salesforce Supported
Shopify Supported
Sugar Sell Supported
Zapier Supported
IntelePeer Not Supported
Latitude Not Supported
OnePageCRM Not Supported
Playable Not Supported
Rambox Not Supported
RegFox Not Supported
Shift Not Supported
SmartCar Not Supported
TOPOL.io Not Supported
Truto Not Supported
Uplup Not Supported
VisitorTrack Not Supported
Vtiger CRM Not Supported
Zendesk Sell Not Supported
Mailjet:

Integrations

Facebook Supported
Magento Supported
Salesforce Supported
Shopify Supported
Sugar Sell Supported
Zapier Supported
IntelePeer Supported
Latitude Supported
OnePageCRM Supported
Playable Supported
Rambox Supported
RegFox Supported
Shift Supported
SmartCar Supported
TOPOL.io Supported
Truto Supported
Uplup Supported
VisitorTrack Supported
Vtiger CRM Supported
Zendesk Sell Supported
Critical Impact:
Claim Critical Impact and update features and information
Claim Critical Impact and update features and information
Mailjet:
Claim Mailjet and update features and information
Claim Mailjet and update features and information