BNTouch Mortgage CRM Verified User Reviews

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  • Chris C.
    Processor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Increases work flow"

    5 out of 5 stars Posted 2020-11-24

    Pros: Helps keep me organized throughout my day. I am better able to prioritize my files and keep track of what I still need to accomplish.

    Cons: Sometimes glitchy when I click "update" it will not update.

    Overall: Good experience. Very likely to recommend to other processors and Loan officers. User friendly and easy to learn.

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  • Jazmin S.
    Processor
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1,000 - 4,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great tool"

    5 out of 5 stars Posted 2020-11-24

    Pros: Easy to use, it here's so much that I can do to stay on top of my clients. I love the integration that it provides.

    Cons: None, i don't have any complaints about it, this system is really complete.

    Overall: I'm using BN Touch like 1 year and this is a great and easy CRM.
    It makes my life easier, I totally recommended. Thanks.

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  • Erica D.
    Processor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Look No Further for a Quality CRM"

    4 out of 5 stars Posted 2020-11-24

    Pros: Easily customizable to my tastes so I can see the loan information I want and nothing that I don't.

    Cons: When using a corporate account, the text messages to my clients come from a different number than my clients recognize. I wish we could change this.

    Overall: I have used BPD and Jungo, and this is by far the easiest to use without having to sit on the phone with the customer service desk or creating a help ticket.

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