• A MailerLite User
    Holistic counsellor
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Thank you guys!"

    5 out of 5 stars Posted 2022-02-20

    Pros: I love your team: when I need them they are always kind and helpful.

    I like the personalizations and the design.

    Cons: I don't have that much to said in this sense, maybe is a bit difficult find the right size of the imagine for the pop up form.

    Overall: I own one small brand and I love to use newsletters as a way to talk/sell/feed my community, but I'm not that much into technology stuff.
    MailerLite surprised me: it is really easy understand and do it all the stuff. Also, the assistance is really 24h and amazing!

    Read More...
    Reply from MailerLite
    Posted 2022-02-25
    We're so happy to hear our users think we are kind. That's definitely important to us.
  • A MailerLite User
    Thanks
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great product"

    5 out of 5 stars Posted 2022-02-20

    Pros: I chose MailerLite because they were only email service that provided certain WooCommerce features that others didn't have.
    They have awesome customer service.
    Email editor is easy to use and makes beautiful emails effortlessly.

    Cons: It would be awesome to have tagging system or maybe not. I am using groups instead.
    Don't see cons at the moment.

    Overall: I love it. It is easy to use, user friendly. Customer service is quick to respond and knows what they are doing.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Thanks a bunch! We would love to get a testimonial of you about WooCommerce. Always great to understand what our users want. Feel free to get in touch with community@mailerlite.com if you want to have a chat about it!
  • Nancy W.
    Educational Resource Creator - Teachers Pay Teachers
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Has all the features and easy to use!"

    5 out of 5 stars Edited 2022-02-20

    Pros: I like that MailerLite has the features I need for a low price when compared to other services. It's great to be able to segment my subscribers so I can provide them the information they need!

    Cons: Really very little! I haven't stumbled on anything that I don't like!

    Overall: I looked over many different email services and MailerLite was the one for me! Price, features, ease of use, and a responsive help desk are all very important to me and MailerLite checks off every box!

    Read More...
  • Élodie G.
    Author
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Easy to Use"

    5 out of 5 stars Posted 2022-02-20

    Pros: Love how easy it is to use, love that I can see who subscribes, unsubscribes, create different groups so I can send different messages to different subscribers- it's great!

    Cons: None, it's fine as it is and I don't know enough about newsletters to make a suggestion.

    Overall: Easy, fast, and so far affordable, recommend to all my friends! You guys even helped me get set up on my website so I can send newsletters- just really nice folks!

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    That is so great to hear about your website up and running, Elodie. Thank you so much for this review. - Lay
  • Warren M.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best email client hands down"

    5 out of 5 stars Posted 2022-02-20

    Pros: Personalized support. I migrated a client's 2,000 strong mailing list to MailerLite and they reached out to me the same day to confirm where the list came from. With MailerLite the same mailing list had a significantly higher open rate for the same list as did our previous service. Also integrates with Elementor.

    Cons: I don't know what to say here because there is nothing I don't like about MailerLite.

    Overall: I am the web designer for a number of customers, with a strong background in mass mailing. I have worked with most of the email services out there, and MailerLite is by far the best of them all. Best because they all have similar features when it comes sending email, but MailerLite is the most fairly priced and has the best deliverability, from my experience. It also integrates with Elementor and most of the other site builders. I have been creating HTML email for 7 years, including building with Photoshop slices, and MailerLite is my choice.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    That's an incredible work experience you got there, Warren. Thank you for taking the time to write this little piece of review for us. Very much appreciated it. - Lay
  • A MailerLite User
    Author
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Easy to Navigate"

    5 out of 5 stars Posted 2022-02-20

    Pros: Free to use up to one thousand subscribers to get your feet wet.

    Integration to other software is just a few easy steps.

    Cons: I haven't found anything negative yet. So far, everything meets my expectation.

    Overall: There were more tools opened up when I started doing the monthly plan.

    Read More...
  • A MailerLite User
    Business owner
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Perfect mailing tool!"

    5 out of 5 stars Posted 2022-02-20

    Pros: A very easy-to-use mailing application that allows you to completely build your own newsletter, using drag-and-drop functionality. There hasn't been any case of someone being unable to view your layouts and colors. Every client is able to see your templates. You can divide your subscribers list in groups and segments.

    Cons: Our (custom made) CMS has its own email templates for order confirmations and account registry emails. It would be perfect if there was an easy way to copy your beautiful MailerLite email template to use in your own CMS, because in most cases you would like all your company emails to use the same template and match with the brand designs. For now you'd have to stick to any browsers developer tools (code inspector) to copy the email template from your browser. In most cases it's an absolute pain to get the template to show the same design elsewhere.

    Overall: Perfect application, very easy to use and lots of useful functionalities. The prices are reasonable and there's 24/7 awesome support available!

    Read More...
  • Nick C.
    Author
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Amazing service"

    5 out of 5 stars Posted 2022-02-20

    Pros: Simple, powerful, affordable. Interface is super intuitive and got all the features I need. Can't think of anything I would change. Great customer service as well.

    Cons: Really nothing I can think of. I'm very geeky with coding my own emails and once in a while I have a question that support can't help me with but that's really not something I can expect.

    Overall: Like I said, great service. I know about all the alternatives out there and none of them have ever tempted me because MailerLite really has it all.

    Read More...
  • A MailerLite User
    Writer
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Simple, affordable, good customer service"

    4 out of 5 stars Posted 2022-02-20

    Pros: Customer service is fast and knowledgeable , workflows are pretty clear, groups and segments are also good.

    Cons: Some features could be clearer/improved and more features would be nice. Such as ability to save custom blocks, move users into group w/o activating workflow, etc.

    Overall: I came from Mailchimp and it's night and day. Mailchimp is confusing and has a terrible UI. MailerLite is quite straightforward. Customer Service (a very big factor for me) is fast (ie: responding within seconds or a minute or two) and they offer a solution every time.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Thank you for sharing your experience with us. Glad to have you as part of our community. - Lay
  • Sandy M.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 3 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Simple and Easy"

    5 out of 5 stars Posted 2022-02-20

    Pros: Multiple groups, easy to build emails, haven't tried any templates but created my own, reports are easy, will try automatic birthday wishes! Features rated 4 as I haven't tried A/B campaigns, landing pages yet.

    Cons: Had to pay to remove logo, small customer count and would have preferred free until customer count grows.

    Overall: Overall - very pleased! Haven't dived into all the features yet but simple to build customer lists and groups, navigate around.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Glad to hear it, Sandy. Let us know what you think if ever you build a landing page - it is really fun to do. - Lay
  • A MailerLite User
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Highly Recommended"

    5 out of 5 stars Posted 2022-02-19

    Pros: This is by far the best email system I have ever used. It is user friendly and have amazing features and great support. it is worth the price.

    Cons: You will have to get use to scheduling your emails in military time.

    Overall: I absolutely love MailerLite. It is a great email service. I love the features including the analytics as well as how user friendly it is.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Welcome to our community - super glad to have you with us!
  • A MailerLite User
    Entrepreneur
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Service & Logic Cost"

    5 out of 5 stars Posted 2022-02-19

    Pros: I like all the features and the pricing is so competitive compared to that highly expensive autoresponder.

    Cons: Maybe segmenting and grouping needs to be easier.

    Overall: Great experience so far, this autoresponder pricing is logical compared to these other highly expensive autoresponders in the market.

    Read More...
  • A MailerLite User
    Self-employed author
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great experience"

    5 out of 5 stars Posted 2022-02-19

    Pros: I really like the drag and drop feature while creating my emails. I moved from Mailchimp because MailerLite is cheaper and more convenient.

    Cons: So far no cons. I do not use all the features like landing pages etc. I use only emails. They are awesome.

    Overall: I really like that the environment is user-friendly. The price is really welcoming, the design is also very good.

    Read More...
  • Kathy F.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "MailerLite is the best!"

    5 out of 5 stars Posted 2022-02-19

    Pros: Price, deliverability, feature set, relative ease of use.

    MailerLite keeps adding new features and/or improvements to existing ones.

    Cons: There's a bit of a learning curve and it's not always easy to find what I need.

    Overall: I can't imagine moving away from MailerLite because it has everything I need and more for when my business grows!

    Read More...
  • Joslyn C.
    Author
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "My top choice for email service satisfaction"

    5 out of 5 stars Posted 2022-02-19

    Pros: I appreciate how functional the program is, and the many tutorials and resources that teach how to use the features. MailerLite is also very affordable in comparison to similar products. I think the MailerLite team is responsive to the needs of customers and on top of industry development to keep it on the cutting edge.

    Cons: Not much to say here. I'm pretty satisfied with MailerLite.

    Overall: Overall, I am very happy that I decided to make the switch from Mailchimp to MailerLite. It was an effort to accomplish, but worth it and I'm quite happy with my choice.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Glad to hear it was all worth it - thanks a bunch, Joslyn.
  • Amy V.
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Customer Support is Exceptional"

    5 out of 5 stars Posted 2022-02-18

    Pros: CUSTOMER Support is out of this world. They help with ANYTHING any time of day or night.
    Ease and flexibility of automations.
    Able to have multiple groups (not just limited based on subscription).
    Community they have setup (office hours are the best).
    Landing pages.

    Cons: I wish I could see more columns on the subscriber list would love to see what groups they are in.

    Overall: I switched from Mailchimp to MailerLite because of the automations. So much easier and I could have multiple groups and automations going all at once.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hey Amy, we're so glad to read your review and to hear that you've joined some of our office hours! Vanessa will be super happy to hear this. Thank you for taking the time to send this review to us. - Lay
  • Martina M.
    Company Director
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "MailerLite is great for both beginners and advanced users"

    5 out of 5 stars Posted 2022-02-18

    Pros: I like the ease of use, I'm not particularly techie and yet I was able to set up my mailing list with no issues and even create my first automation. Which works, by the way!

    Cons: My confirmation email when someone first subscribes, often ends up in the spam/promotion folders, so readers may not confirm their subscription. I'm not sure though that it's a problem related to MailerLite or filters in email providers.

    Overall: I am very happy with MailerLite. I am on the paid version and I think it's good value for money. I particularly like the fact that when I get stuck on something and I need help, there's always someone available on the chat to help resolve my issues. Their customer service is great.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hi Martina, thank you for sharing your experience with the rest of us. We would definitely like to understand more about the spam folder situation. In order to do that, we might have to look further into this. Can you please get in touch with our support team? They'll get on top of this. - Lay
  • Trisha M.
    Author
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great features, awesome support"

    5 out of 5 stars Posted 2022-02-18

    Pros: MailerLite has by far the best features for the price. Even their free plan has loads of things you can use to get your newsletter looking great and functioning like a well-oiled machine. Automation--check, easy to use content blocks--check, landing pages--check. Even a website builder if you need one. Plus an amazing support team who reaches out quickly and goes the extra mile to make sure any issues you have are addressed completely.

    Cons: I haven't found anything that has disappointed me about MailerLite.

    Overall: I've recommended MailerLite to all my author friends. It's a fantastic service that really provides a lot of value for the price.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hey Trisha, what an incredible review you have left us. We would love to get in touch and talk a bit more about this, even ask you for a cheeky testimonial on our site if you're up for it? Just send us a shout at community@mailerlite.com - Lay
  • Leah S.
    Natural Health Coach
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Perfect service"

    5 out of 5 stars Posted 2022-02-18

    Pros: Easy to use.
    Cost effective.
    Good layout.
    Great features.
    Great analytics.
    Reliable delivery.
    Even the free option is great.

    Cons: I can't really think of anything I don't like about the service.

    Overall: This is a perfect solution for my business, very easy to use, reliable delivery, very cost effective and never had an issue with them, highly recommend MailerLite!!!

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Thanks a bunch for the recommendation, Leah! It's truly appreciate it.
  • Samuel M.
    Executive Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Just Excellent"

    5 out of 5 stars Posted 2022-02-18

    Pros: Simple, fast, but not lacking features. I love the layout and nothing feels clunky or slow. everything is where it needs to be.

    Cons: Integrations could go further and I'd love for website tracking to come on the scene.

    Overall: Incredible product, I've been all over the email marketing space and I keep returning to MailerLite.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    We're glad you keep coming back to your one true love.