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Probability You Would Recommend? 9 out of 10
"Cross-platform remote access tool." 4 out of 5 stars Posted 2021-08-26
Pros: - Team Viewer provides uninterrupted remote access even on slow internet connection.
- The algorithm works great in maintaining audio and video quality while disturbances.
- Files can be shared natively.
- It is available on all the platforms.Cons: - The biggest con is the pricing that Team Viewer offers, which is more expensive than other remote access tools.
- The mobile version of the software is quite buggy.Overall: Overall, Team Viewer provides uninterrupted remote access and file sharing along with quality audio and video transmission during with low speed internet. The downside is the pricing of the software.
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Probability You Would Recommend? 5 out of 10
"Slow to start" 3 out of 5 stars Posted 2021-08-15
Pros: Allows you to connect with colleagues through the internet. Once running, it does its job just fine.
Cons: Compared to other online meeting programs, this one feels slow to start. It is not as widespread as Skype/Zoom etc, so there is a learning curve attached to it.
Overall: This is a meeting app that I could do without. Nothing in particular stands out in its stability or interface that would make me want to choose it over other alternatives.
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Probability You Would Recommend? 8 out of 10
"When you cant be there but you're the tech help" 4 out of 5 stars Posted 2021-08-10
Pros: This does what it says - allows you to connect to someone else's device. Most often used to connect one mobile device to another, something that other software don't often do.
Cons: Not much to complain about here, if only more people had it it would be even easier (wouldn't have to tell anyone to go download it first!)
Overall: Basic tool, allows you to connect to someone else's mobile device to troubleshoot. Super helpful for providing tech assistance.
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Probability You Would Recommend? 9 out of 10
"Teamviewer as a reliable and versatile product" 4 out of 5 stars Posted 2021-07-30
Pros: From the start, Teamviewer offers the best quality and video that a video conferencing program can offer on the market. It also gives us an excellent option to present and share any file without losing connection speed. The connection is excellent, it has a 0% error when blocking speech.
Cons: The only flaw Teamviewer has is that if you have to restart the program because of some inconvenience it crashes and loses the connection which causes it not to connect and you have to completely restart the computer, they should fix that part.
Overall: Overall, it is the best software for scheduling calls and meetings with our partners and customers thanks to the excellent audio and video quality that Teamviewer offers from the moment it is installed. It is very easy to use and the learning curve is very intuitive and easy to master. The screen sharing tool is the best feature it offers for when we need to control another PC remotely.
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Probability You Would Recommend? 9 out of 10
"Remote support made easy." 4 out of 5 stars Posted 2021-07-29
Pros: - Team Viewer is straightforward to use and can be used easily by a non-tech individual.
- The user interface is simple and intuitive.
- It does not take up a lot of RAM so that the system can function properly while giving remote access.Cons: - Both side need to have same version of the tool else they might face some compatibility issue.
Overall: Overall, Tea Viewer is a great tool for taking or giving remote access to the system for support purposes or personal needs.
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Probability You Would Recommend? 9 out of 10
"A secure remote control software." 5 out of 5 stars Posted 2021-07-06
Pros: - It is a quick and secure tool for remote access.
- The file transfer on the software is fast-paced.
- The end user can contact through chat with the assistance provider.Cons: - The only con of Team Viewer is the pricing of the software, which can be a bit more affordable.
Overall: Overall, Team Viewer is a great software for both end user and the assistance provider for the remote access. The connection formed is quite secure, and the UI is responsive to use.
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Probability You Would Recommend? 9 out of 10
"An effective tool for helpdesk and remote assistance." 4 out of 5 stars Posted 2021-06-28
Pros: - The end user can easily provide access to the helpdesk on the other end.
- It pretty easy to use and anyone can use it.
- It offers fast file transfers and lag free remote assistance.Cons: - It requires a fast internet to function.
- It does not support high resolution.Overall: TeamViewer can be used to safely connect with the end customer for effective remote assistance over the internet.
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Probability You Would Recommend? 8 out of 10
"Easy and simple remote control for end user." 4 out of 5 stars Posted 2021-06-25
Pros: 1. It can be easily used to control the system of end user remotely for support and system fix.
2. File transfer works every time with great transfer speed.
3. The interface is easy to understand and feels intuitive to use.Cons: 1. The android version of the application is quite buggy.
2. Does not perform very well with proxy servers.Overall: Overall, TeamViewer is used as a remote control software for end user system. It can be easily set up and used by anyone.
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Probability You Would Recommend? 10 out of 10
"Efficiency in accessing and controlling computers remotely" 5 out of 5 stars Posted 2021-06-21
Pros: I like how easy and fast it is to access and control computers remotely when using TeamViewer. It has a friendly and straightforward user interface and provides everything you need to collaborate with colleagues and provide remote support to clients without having to be in the same place, and is complemented by chat and file transfer features that make it even more appealing.
Cons: File transfer is significantly affected when the bandwidth is not stable enough; but, I can't find anything else to dislike about this program.
Overall: It is a remarkable program that has provided us with an improved mechanism to support and collaborate remotely with colleagues and potential clients efficiently. It has features that facilitate communication between users, file sharing during remote sessions, and effective remote computer control. It is effortless to access and control computers when you have such a program.
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Probability You Would Recommend? 8 out of 10
"The go-to remote desktop control software" 5 out of 5 stars Posted 2021-06-19
Pros: -solid free home user capabilities
-expands to business needs easily
-supports mobile
-continues to expand its offerings
-provides management of devices interfaceCons: -can get expensive quickly
-implementation a little more engage than competitorsOverall: Out for a long time and still one of the best remote desktop control pieces of software. Great, free for home use functionality, with a path for business expansion. Very good that it supports multiple computers and manages them well. Continues to evolve.
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Probability You Would Recommend? 8 out of 10
"TeamViewer" 5 out of 5 stars Posted 2021-06-18
Pros: Makes accessing computers at work easy from anywhere. Allows our IT person to remote in even when he can't be at the office.
Cons: Access drops at certain points and have to have someone physically at computer to allow him access
Overall: Good experience working with TeamViewer. Have been working with it for years. Other programs are available but feel confident with TeamViewer
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Probability You Would Recommend? 10 out of 10
"I don't know of a better remote computer access and control platform" 5 out of 5 stars Posted 2021-04-26
Pros: It is the best tool I have used to provide remote support quickly and efficiently when the need arises, no matter where I am at the time. It works excellently from any device with internet access. Its ability to access computers, control them, use the console, transfer files, communicate in real-time through its messaging, etc., makes remote support simpler and more effective.
Cons: Setting it up has not been an easy task, and it has taken us a while to find and understand various functions to execute them efficiently.
Overall: I have been able to access colleagues' and clients' computers with ease and provide remote assistance to others efficiently when the need arises using this tool; the only thing I have needed to know is the device ID and password, which are in plain sight when the application is launched. As we have discovered more features, I have been able to get more out of this tool with my workgroup. It is worthwhile, has many tools, and connects to other computers for the purpose of remote support and collaboration quick and easy.
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Probability You Would Recommend? 10 out of 10
"Remote collaboration between colleagues to boost performance " 5 out of 5 stars Posted 2021-04-22
Pros: For my colleagues and me, within our company, TeamViewer has turned out to be the best remote control platform we have been able to count on; it is pretty complete, easy to use, and has allowed us to assist each other through its functions by allowing easy and secure access to other devices.
Cons: TeamViewer has not brought me any displeasure. However, I would recommend users have a good Internet connection when working with this tool.
Overall: TeamViewer has been a great help within our organization to strengthen communication and collaboration among the whole group in general. It is being used in all active departments, keeping us connected and making it easier to work together from different locations. If there is one program that I would recommend with my eyes closed, TeamViewer would be it; it is simply a well-functioning and easy-to-use product that I have no doubt you will enjoy using.
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Probability You Would Recommend? 9 out of 10
"Remote Access Made Easy With TeamViewer Remote Management" 5 out of 5 stars Posted 2021-04-20
Pros: I have used TeamViewer Remote Management for many years and I like the ease of connecting remotely and get help from an expert or help my team. It saves resources. I also like that this tool is very capable and easy to use.
Cons: There isn't much to mention about what TeamViewer Remote Management has not achieved because I have had no problems.
Overall: My experience with TeamViewer Remote Management has been positive. This is because it has worked when it comes to meeting out remote access needs. Implementing it, understanding it and using it is easy.
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Probability You Would Recommend? 9 out of 10
"Remote access tool for every situation." 5 out of 5 stars Posted 2021-04-14
Pros: - There is a custom branding feature so you can put your company's logo for clients to see.
- It is very easy to use and can be accessed by anyone.
- It is very secure so you could rely on it.Cons: - The frequent ads are annoying especially when you have paid to use the software.
Overall: Overall, Team Viewer is a versatile software that can be used in almost every situation for remote assistance.
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Probability You Would Recommend? 9 out of 10
"An easy to use remote assistance tool." 5 out of 5 stars Posted 2021-04-13
Pros: - The software is very easy to install and set up.
- The updates are frequent and the bugs also get fixed regularly.
- The software is very effortless to use with a lot of control to the technician.
- The subscription price of the software is very reasonable considering the value it provides.Cons: - There is no option to buy the permanent license creating a hectic process of renewing the subscription again and again.
Overall: Overall, Team Viewer is one of the best and easy-to-use remote support systems for technicians. The simplicity of the software makes it the best fit to use by anyone without having technical knowledge.
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Probability You Would Recommend? 9 out of 10
"Expand your communication horizons with TeamViewer " 5 out of 5 stars Posted 2021-03-29
Pros: TeamViewer has served as an effective communication tool in our organization. We have functionality with its remote communication system to make group videoconferences with our collaborators and transfer video, image and text attachments of importance for the realization of active projects within the organization.
Cons: As an unfavorable point we find a limitation in extension of devices, since TeamViewer only allows us to access its services through computers, for mobile devices does not have an installable application. Similarly we can not manage a control of active tasks performed in the company, it is limited to real-time communication and file transfer.
Overall: TeamViewer is a useful and timely application that allows us to effectively communicate and manage work planning with our most distant collaborators with its group videoconferencing section and chat tools to send attachments with all the work planning. Although the application requires workers to be available only in front of their computers to use this tool.
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Probability You Would Recommend? 9 out of 10
"TeamViewer delimits communication and support opportunities in our group" 5 out of 5 stars Posted 2021-03-26
Pros: TeamViewer offers remote assistance options to the desktop devices integrated in our company that allow us to apply technical support. In addition, it has a section of two-way chat and data information sharing tools that allow us to transfer video, audio and various document files. This application is an excellent choice if the company that uses it needs to perform any kind of information management attached as tasks or itineraries through private chats with our collaborators. In addition, from the comfort of your computer you can access information from other devices in specific cases with all its functionalities.
Cons: The program at the same time does not have group chat room options as it is limited to private conversations that hinder the scope of the remote information we want to share. Similarly, it does not cover all devices as we cannot remotely access mobile devices.
Overall: Within our organization TeamViewer can be achieved as a useful tool for sharing information between employees remotely, in addition to providing technical support to our most distant computers, although in certain aspects we can find complicated the limitations of scope presented by TeamViewer.
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Probability You Would Recommend? 9 out of 10
"Teamviewer remotely connects your devices and use them wherever you are" 5 out of 5 stars Posted 2021-03-25
Pros: Teamviewer is a program that allows you to remotely connect computers, cell phones and servers to have full remote control. It can be used for various functions; we can make conferences with people on the other side of the world, but it is commonly used to apply technical support to devices that are not within our reach. It also has anti-malware extensions and a web monitoring system.
Cons: One of the most regular drawbacks is that if you want to access the control of a certain device remotely and it does not have the program open, it will be impossible to gain access to it. Although it gives you the option to open automatically at device startup, there is a possibility that this process will not happen.
Overall: It is a practical option to gain access to the most distant devices we own to offer them technical support or to use the information stored in them. It also offers communication between the work team through chats and remote file transfer. Although the fact of having the program open 24 hours a day prevails.
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Probability You Would Recommend? 7 out of 10
"TeamViewer is an excellent platform for fast remote team management" 3 out of 5 stars Posted 2021-03-22
Pros: TeamViewer is the best tool for all our online meetings. It has remained in the top 1 since we realized the integration they have to MS Outlook and that it is very easy to use. Being web-based it allows us to get ahead in its handling. It does have limitations at times, but it handles very well.
Cons: It only allows us a unique login in our computer, that gives us several cons because if we connect in another computer it forgets this connection and it is tedious to be always opening the account. When we configure proxy servers the connection drops almost instantly, they should update integrations with proxies and DNS.
Overall: TeamViewer is quite stable in its handling and has always shown us the connection without any problem. There is no need to log off if I am going to shut down the computer, it is handled immediately, even if we have to log on again. Previously we could not help our users 100% but with TeamViewer all that changed, it has allowed us to manipulate their computer from our server in case the client does not show improvement in their errors instead of having a tedious and confusing conversation over the phone or email.
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