Tremendous

Pros: This is one of the easiest gift card vendors to use with great customer service. Their cost effective and reliable one I would choose every time rather than a vendor like Tango!

Cons: The only drawback that I see would be that the cards do expire after 6 months.

Overall: This is one of my favorite platforms to use their easy, and quick to help when you have an issue with any aspects of their platform. This is a tool that I think a lot of people and businesses could benefit from, it eliminates the use of paper checks and the risk for fraud.

Pros: The variety of payment options is fantastic, and our recipients really appreciate the flexibility to choose between money, prepaid cards, gift cards, or charity donations. It's made a huge difference in their satisfaction. The user-friendly interface and streamlined payment process have also been a game-changer for us. And, of course, we're thrilled to be able to support our corporate social responsibility efforts by including charity donations as a payment option. Tremendous has been a fantastic addition to our organization!

Cons: Different regions and countries have varying financial regulations and compliance requirements. Ensuring full compliance with these regulations when distributing payments globally could pose challenges and may require additional resources.

Overall: It's been a game-changer for us! The variety of payment options is fantastic, and our recipients absolutely love having the freedom to choose between money, prepaid cards, gift cards, or charity donations. Their satisfaction has skyrocketed! The user-friendly interface has made the whole payment process a breeze, saving us so much time and effort. Plus, the seamless integration with our existing systems has been a massive win.

Pros: It was easy to set up and send rewards to our survey takers. The bulk email upload feature meant we could quickly send out rewards to hundreds of recipients all over the world.

Cons: We initially had issues with understanding which countries were eligible to receive the rewards we were hoping to offer. Eventually, we were able to work with the support team to get a full list of countries, however.

Overall: User-friendly UI, good customer service, and overall a good experience. Will use it again for our 2024 survey.

Pros: Very easy to use. People are able to redeem rewards very quickly. I can resend rewards very quick and easily. Lot of options.

Cons: Nothing. its wonderful. I have not had any issues with it.

Overall: Very happy with the product. It replaced printing, signing, and mailing thousands of checks per month.

Pros: Easy to use. Good support. Pricing. This tool makes our job much easier and improves our customer satisfaction.

Cons: This happens once in a blue moon, but there are still some countries where tremendous rewards can't be delivered.

Overall: Since we started using Tremendous, we have had nothing but positive feedback. We have significantly decreased the number of dissatisfied members and overall feedback is really great - the tool is easy to use and we almost had no complaints.

Pros: + Simple API
+ Wide selection of cards, including digital VISA
+ Has built in functionality for the users to select their gift cards

Cons: + Digital VISA comes with a US address and doesn't work everywhere
+ Not often, but sometimes the website has problems so we have to wait for a few hours until they are fixed.

Overall: Pretty good product overall, among the best, if not the best on the market. We've been using it as a part of our initiative program for a few years, can't complain.

Pros: I have been working with Tremendous for the past five years: it is really a great platform for rewards. Furthermore, their team is always available and responsive. They respond in the next hour or so with a brief and nice resolution so we all go happy afterwards. I highly recommend it for all the businesses that need to process rewards.

Cons: They should have more redeeming options for clients in Asia.

Overall: Excellent, I would recommend it to anyone, it is super easy to use and navigate. Customer support is very responsive and helpful. You can always rely on this guys really!

Pros: The best advantage is that Tremendous allow sending to use the Paypal Gift Cards. Our company has been looking for such a solution for a long time. The API integration went very smoothly. There are no delays when ordering a gift card.

Cons: So far we haven't had any problems with Tremendous. If you have any questions or concerns, the technical support department responds almost immediately.

Overall: We are very pleased with the Tremendous service. The company's offer perfectly matches our business requirements. We are sure that the cooperation will only get better.

Pros: You can send cash gift cards around the world.
If delivered digitally, will be zero fees.
You can customize cards with brand colors and logo.
You can export all transactions to a csv file for your accounting purposes.

Cons: There is a verification process before the gift cards are sent out, even if the money is sent for funds already deposited into the Tremendous platform.

Overall: Love this service. Thanks very much also for your revenue generation model that allows you to give us the service of fee-free cash cards around the world.

Pros: The customer service team is exceptional at Tremendous! They are very friendly and always around to help. The easy of use and the ability to send money in different currencies is great!

Cons: The fees added on could be reduced for our use, however, is comparable to competitors.

Overall: Overall the customer service beats every other competitor and I really enjoy working with them.

Pros: Easy to use. Works well most of the time. Helps research participants get compensated. Love this company.

Cons: Hard to get connected to customer service if there is an issue.

Overall: I would recommend this product to any business that wants to find a way to compensate their customers!

Pros: Onboarding people to use Tremendous is pretty fast and successful due to its user-friendly interface.

Cons: The only thing I would suggest doing is proving push notifications regarding failed deliveries. They are listed in the rewards section but do not stand out so much. An option for depositing the money into respondents’ accounts would be beneficial, especially with international payouts where platforms like PayPal would take a higher fee.

Overall: It is very easy to use! Another thing that I really appreciate as a project manager dealing with so many respondents daily is the help that Tremendous Support offers. Their staff is very detailed, responsive, and helpful and has an excellent approach to dealing with difficult situations.

Pros: This platform is very easy to use and get acclimated to so pretty much anyone can start using it effectively within minutes of obtaining an account. I also like that they have many different options for virtual gift cards and more are being added on a regular basis. I also like their record keeping system, which makes it easy to track how much has been allocated in gift cards.

Cons: Sometimes it may take awhile to hear from customer/tech support during the few times that the system has glitched.

Overall: Good platform that I would recommend to anyone looking for a simple to use website to allocate gift cards.

Pros: I like that it's free, the customers can choose what reward they want to redeem, they are also free to select the country/language, it really leaves much of the decision making and time to them, rather than on my team.

Cons: I don't love how you can't see if a card has been redeemed. I would like to manage this more tightly as we don't want to waste money. The security/PII deletion policy is also not perfect...if we have someone who wants their data erased, we have to delete our entire Tremendous account? Odd process and if that does happen, we won't be re-setting it back up.

Overall: Overall, I'm very happy with the burden the system takes on as opposed to me and my research team. We are able to send links to anyone in the world and they can have the freedom to choose a reward that suits them. They like the freedom, and we like the onus being on them to decide!

Pros: - Very easy to use for businesses to reward employees, survey participants & customers for a lot of use cases

- Has options for multiple countries which makes is easier for businesses like us who have customers all over the world

- For the end user who redeems the reward, they have so many choices in redeeming the gift card that it becomes really great for them. The options include Virtual Visa/MasterCard, Amazon/Walmart & other such gift cards and also an option to donate to NGOs

Cons: - No clarity if the end-user has used the gift card or not.

Overall: Overall a very satisfactory product that we have been using to reward customers or leads who fill out our detailed & long survey. We saw good conversions when we introduced tremendous gift cards.

Pros: Love how easy to use it is.
Literally send gift cards and rewards with one click!
Best of all, there's no fees to use!

Cons: The only thing I don't like is the specific format needed when uploading CSVs. It's a small annoyance but I can live with it.

Overall: Recommend to all! There's no learning needed to use the tool! Really appreciate the seamless ease of use, great for even non-tech savvy folks!

Pros: Low cost, easy to use, quick delivery, great tech support, and lots of options when giving out a reward. The convenience, quick delivery, and payment options seem to be what our respondents like the most. Tremendous saves me so much time and I can always look back to see what I did and when.

Cons: Not really a con but I can't really tell when a reward is delivered if the respondent redeemed the reward. The dashboard will say the reward is delivered to the email, but sometimes respondents can't find it, etc. I just usually assume they received it unless they call to complain. This isn't a big con honestly, but sometimes respondents are irate about a reward that they didn't realize is sitting in their email somewhere. This is probably more human error because the respondents don't always look for the reward.

Overall: Overall, Tremendous has simplified my job. I don't have to write a bunch of checks anymore that take forever to be received. I can resend or cancel rewards if I need to and I can track who I sent a reward to, when, and how much. I'm so happy with Tremendous. I use it almost every day! I did check out similar products and Tremendous seemed like the best fit for our company.

Pros: Ease of use, promotion of employee recognition and team engagement perfect for employers with international employees.

Cons: Inability to send a gift without creating a campaign ahead of time which can be time-consuming. No option for small organizations to utilize corporate pricing unless you hit a large target amount in purchases on a calendar basis.

Overall: Overall great product, love that it is free and easy to get started. Can be broken down into teams to allow management access and used for employees worldwide.

Pros: Tremendous is easy to use, easy to set up reward campaigns to support what ever type of reward/incentive payments you want to provide.

Cons: I'd like it if the online help documentation was more detailed. For example, one of the fields to fill out is labelled 'PDR'. could not find that anywhere in the docs. Turns out that's the project manager.

Overall: Within minutes, I've got a new email template set up and have ordered my first reward to be sent. I've also uploaded a list of people to send rewards to, that worked seamlessly.

Pros: Nothing absolutely nothing they are useless and makes money by holding payments so they can get a free interest on your money.

Cons: Tremendous is supposed to send my payment from a company called ab data to my bank account via ACH. Tremendous Is holding my payment for two weeks for no other reason than so they can make money from it. Tremendous is holding hundreds of thousands of dollars for weeks at a time from customer thereby getting an interest free loan off of our money. This is unfair to the customer and probably illegal. Tremendous should give us our money immediately and not make money deliberately holding it for weeks at a time for their profit

Overall: Tremendous is supposed to send my payment from a company called ab data to my bank account via ACH. Tremendous Is holding my payment for two weeks for no other reason than so they can make money from it. Tremendous is holding hundreds of thousands of dollars for weeks at a time from customer thereby getting an interest free loan off of our money. This is unfair to the customer and probably illegal. Tremendous should give us our money immediately and not make money deliberately holding it for weeks at a time for their profit