# Claim phone numbers for Connect Customer in the Asia Pacific (Tokyo) Region
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To claim a phone number for a Connect Customer instance you create in the Asia Pacific (Tokyo) Region, open an AWS support case and provide documentation that your business is located in Japan. 

**Important**  
You must provide three pieces of required documentation. For a list of acceptable identification, see [Japan (JP)](phone-number-requirements.md#japan-requirements), in the [Region requirements for ordering and porting phone numbers in Connect Customer](phone-number-requirements.md) topic. 

You cannot claim numbers for personal use, only for business use. 

Connect Customer supports claiming the following phone numbers for instances created in the Asia Pacific (Tokyo) Region.
+ **Direct Inward Dialing (DID) numbers**—DID numbers are also referred to as local numbers.
  + 050 prefix numbers.
  + 03 prefix for numbers in Tokyo.
  + 06 prefix for numbers in Osaka.
+ **Toll Free numbers**
  + 0120 prefix numbers.
  + 0800 prefix numbers.

Connect Customer does not offer phone numbers for other cities in Japan at this time.

**Note**  
In Japan, toll free numbers typically come with a corresponding Direct Inward Dialing (DID) number with a prefix such as 03. This DID number receives incoming calls on behalf of the toll free number. When you claim a toll free phone number in Connect Customer, you receive and manage only the toll free number, not the corresponding DID number.