Re-run a capacity plan in Connect Customer - Amazon Connect Customer

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Re-run a capacity plan in Connect Customer - Amazon Connect Customer

Re-run a capacity plan in Connect Customer

You can re-run capacity plans when you make any changes on the plan start or end date, or the scenario. When there are no changes to plan inputs or the scenario, the Re-run plan option is not active, as shown in the following image.

The capacity plans page showing the Actions dropdown menu with the re-run plan option disabled.
To re-run a plan

  1. Go to the Capacity Plans tab, and choose the plan.

  2. Change the start or end date, or select a different scenario.

  3. Choose Actions, Re-run plan.