# View historical changes to user records
<a name="view-historical-changes-user-records"></a>

1. Log in to the Connect Customer admin website at https://{{instance name}}.my.connect.aws/. Use an **Admin** account, or an account assigned to a security profile that has **Users and permissions - Users - View** permissions.

1. In Connect Customer, on the left navigation menu, choose **Users**.

1. On the **User management** page, choose **View historical changes**, as shown in the following image.  
![The user management page.](https://docs.aws.amazon.com/connect/latest/adminguide/images/user-cloudscape-historical-changes.png)

1. On the **View recent changes for agent** page, there is one row for each time a user record was changed. In the following image, there are multiple rows for **johndoe** because that user record has been updated multiple times. 

   To view the past changes for a specific user, choose their user name.   
![The View recent changes for agent page.](https://docs.aws.amazon.com/connect/latest/adminguide/images/user-management-view-recent-changes.png)

1. On the **View recent changes for [resource name]** page, you can view details about what changed in the user record, when the change occurred, and who made it, as shown in the following image.  
![The View recent change page, a list of recent changes to the user record for John Doe.](https://docs.aws.amazon.com/connect/latest/adminguide/images/user-management-view-recent-changes-johndoe.png)