Gong Alternatives for Real-Time Sales Calls in 2026 - DEV Community

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Hadil Ben Abdallah for Cluely AI

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Gong Alternatives for Real-Time Sales Calls in 2026

When a buyer asks a hard pricing question during a live enterprise demo, Gong cannot help. It records the conversation and analyzes it afterward. The coaching comes in the next call review session, not during the moment a rep needs it most.

Gong is a strong platform for revenue teams that need post-call analytics, deal inspection, and forecasting. Teams with a formal revenue operations function get clear value from the historical record it creates. But a five-person technical sales team pitching enterprise accounts has a different problem: the question arrives now, the buyer is still on the call, and there is no time to search notes or ask a colleague.

The cases where teams look for a Gong alternative fall into two categories. Some organizations outgrow the cost and complexity for what they actually use. Others need a different kind of help entirely, something that works while the conversation is still live rather than after it ends.

In this article, we will compare six Gong alternatives worth considering in 2026: Sales Copilot by Cluely AI, Avoma, Chorus by ZoomInfo, Salesken, and Fathom. The comparison focuses on what matters for technical founders, sales engineers, and AEs who sell to enterprise buyers.


TL;DR

The best Gong alternative depends on whether you need live guidance during the call or analysis and coaching after it ends.

  • Sales Copilot by Cluely AI: A real-time AI sales assistant that runs as a desktop app and shows one answer on screen while the buyer is still speaking. No meeting bot joins the call. Best for technical founders, sales engineers, and AEs handling hard questions live during B2B demos.
  • Avoma: A meeting and conversation intelligence workspace that combines recording, transcription, coaching, and revenue features. Best for mid-market sales teams that want notes, scheduling, and coaching organized in one product.
  • Chorus by ZoomInfo: A conversation intelligence platform connected to ZoomInfo's account and contact data. Best for revenue teams already invested in the ZoomInfo stack who want call analysis alongside account intelligence.
  • Salesken: A real-time sales coaching tool that provides prompts and objection cues during live calls. Best for sales teams that want in-call coaching signals without a full meeting workspace.
  • Fathom: An AI meeting notes tool that records calls, creates transcripts, and produces summaries and action items. Best for small teams that need searchable notes at a low cost and low operational overhead.

The main divide is between live assistance and post-call analysis. Within the post-call category, differences come down to feature depth, pricing model, and how much the platform extends into revenue forecasting and pipeline management.


What Is a Real-Time AI Sales Assistant?

A real-time AI sales assistant is software that listens to a live sales call and generates a response, prompt, or answer while the conversation is still in progress.

Without one, a rep who hears an unexpected pricing question, security objection, or technical challenge has two options: improvise based on memory, or ask the buyer to hold while they find the right information. Both options cost credibility at the moment that matters most.

A real-time assistant changes the timing. Instead of reviewing what went wrong after the call, the tool writes one answer on the rep's screen before the next sentence. Depending on the platform and configuration, a real-time assistant can also provide:

  • Live answer generation: A concise response drawn from approved materials, pricing sheets, and playbooks.
  • Objection support: Identification of objection patterns and the most relevant counterpoint from the rep's approved content.
  • Audio privacy: Local audio processing without a meeting bot joining as a visible participant.
  • Platform support: Compatibility with Zoom, Google Meet, and Microsoft Teams without additional integration work.
  • Post-call debrief: A structured handoff from call transcript to next actions and account plan updates.

The value of a real-time assistant is highest when calls involve complex technical questions, security reviews, or fast-moving enterprise objections where the window for a clear answer is short.


How We Evaluated These Gong Alternatives

This comparison looks at how each option fits into a real sales environment, with attention to when the tool delivers value and what it costs to run at different team sizes.

The main evaluation criteria are:

  • Live vs. post-call timing: Does the tool help during the conversation or after it ends?
  • Audio privacy: Does a meeting bot join the call? What happens to raw audio after the session?
  • Platform support: Which call platforms does the tool support, and what does integration look like?
  • Context quality: Can the tool use your specific materials, playbooks, and prospect briefs?
  • Pricing model: Is it a custom enterprise contract or a published self-serve plan?
  • Setup and adoption: How much configuration and manager buy-in does the tool require before it is useful?

Gong is included in the comparison table as the category baseline. Each alternative is evaluated against what Gong offers rather than against each other in isolation.


Quick Comparison: Gong Alternatives

Tool Category Best For Limitation Pricing
Sales Copilot by Cluely AI Real-time AI sales assistant Technical sellers needing live answers Desktop app only, no mobile Pro $99/mo, Team $149/seat/mo
Avoma Conversation intelligence Mid-market notes and coaching Not designed for live guidance Plans and add-ons vary by package
Chorus by ZoomInfo Conversation intelligence ZoomInfo-invested revenue teams Value tied to ZoomInfo stack Custom quote
Salesken Real-time coaching Live objection cues No full Prospect or debrief workspace Custom quote
Fathom AI meeting notes Small teams needing summaries Post-call only, no live assistance Free and paid plans

Pricing figures reflect publicly available information as of November 2026 and can change. Verify current pricing on each provider's site before making a decision.


1. Sales Copilot by Cluely AI

Screenshot of the Sales Copilot by Cluely AI official website showing the homepage with live call AI assistant features

Sales Copilot by Cluely AI is a desktop application that listens to a live sales call and displays one answer on screen: a line to say, up to two supporting points, and a question to ask back. Nothing joins the meeting as a bot. The app captures audio from the microphone and system speakers, processes it to text, and discards the raw audio immediately. The transcript and debrief remain in the workspace.

The workflow runs in four stages: Prepare, Rehearse, Live, and Debrief. Before a call, a rep creates a Prospect, attaches a brief and relevant materials, and selects a Playbook. The Rehearsal stage lets the rep practice against an AI buyer that uses the same prospect context. During the call, the cockpit keeps one compact answer visible. After the call, the Debrief traces next actions to the transcript and updates the Account Action Plan.

This is a different category from Gong. Gong is a post-call intelligence platform. Sales Copilot is built for the moment the question arrives, before the buyer moves on to the next topic.

Getting started

Sales Copilot is a desktop application for macOS and Windows. Download and install it from cluelyai.com, then sign in to create your first Prospect. Attach the relevant brief, materials, and pricing documents to the Prospect record. Select or create a Playbook that matches the buyer's industry and objection pattern, then start a call on Zoom, Google Meet, or Microsoft Teams with the Sales Copilot cockpit running alongside.

Key features

  • Live answer generation: Produces one answer per question while the buyer is still speaking, drawn from approved Prospect materials and the selected Playbook.
  • No meeting bot: Runs entirely on the rep's desktop. No bot joins the call and no additional participants appear in the meeting.
  • Audio privacy: Raw audio is discarded after transcription. It is not stored, not used for training, and not accessible to meeting participants.
  • Prepare and Rehearse workflow: Prospects, briefs, and Playbooks let reps load relevant context before the call and test responses against an AI buyer.
  • Debrief and Account Action Plan: After the call, the transcript supports a structured Debrief and next actions tied to the account record.
  • Platform support: Zoom, Google Meet, and Microsoft Teams.

Limitations and trade-offs

Sales Copilot is a desktop application. There is no mobile app, no browser extension, and no web-based version. Teams that need to take calls from a phone or tablet will need a different tool for that workflow. The platform focuses on live in-call assistance and debrief rather than manager-level pipeline inspection, team forecasting, or coaching dashboards across a large sales organization.

Pricing

Pro is $99 per month or $899 per year. Team is $149 per seat per month or $1,599 per seat per year. Refund requests are handled within 14 days. There is no free trial.

Best for

Sales Copilot is best for technical founders pitching enterprise buyers, sales engineers handling product, security, or implementation objections live, and AEs who need an accurate answer from their approved materials while the buyer is still on the call.

Explore Sales Copilot by Cluely AI


2. Avoma

Screenshot of the Avoma official website showing the meeting intelligence platform homepage with scheduling, recording, and coaching features

Avoma combines meeting scheduling, recording, transcription, summaries, conversation intelligence, and revenue workflows into one product. Mid-market teams use it when they want a single workspace for everything that happens before, during, and after a sales call, without buying a full enterprise revenue platform.

The platform is broader than a simple notes tool. In addition to transcripts and summaries, Avoma includes coaching scorecards, deal tracking, and meeting scheduling. For a team where the main frustration is scattered meeting records and inconsistent follow-up, Avoma covers most of the meeting workflow in one license.

The center of gravity is still the meeting record and the workflow after the call ends. Avoma captures the conversation, creates a searchable record, and organizes the output for coaching and pipeline review. It is not primarily designed around putting a specific answer on a rep's screen during an active call.

Getting started

Avoma offers a sign-up flow for new teams. After creating an account, connect your calendar and call platform to enable automatic meeting recording. Configure user roles, coaching scorecards, and any revenue intelligence add-ons based on your team's plan selection.

Key features

  • Meeting recording and transcription: Captures calls across common platforms and creates searchable transcripts and summaries.
  • AI meeting notes: Generates structured notes organized by topic, action item, and next step.
  • Conversation intelligence: Tracks talk patterns, objection frequency, and coaching signals across the team.
  • Revenue and deal tracking: Available as an add-on for teams that want pipeline signals tied to conversation data.
  • Meeting scheduler: Built-in scheduling reduces back-and-forth before calls.

Limitations and trade-offs

Avoma's breadth can make it harder to identify which module is producing value for a specific team. A sales engineer who mainly needs live help during a technical demo will pay for post-call features they rarely open. The platform's real-time guidance is not its primary workflow, and teams evaluating it specifically for live objection handling should test that capability directly before committing.

Pricing

Avoma uses a package-based pricing structure with add-ons for conversation intelligence and revenue features. Cost varies by package, seat type, and the modules included.

Best for

Avoma is best for mid-market sales teams that want scheduling, recording, notes, coaching, and revenue features organized in one product without moving to an enterprise contract.

Explore Avoma


3. Chorus by ZoomInfo

Screenshot of the Chorus by ZoomInfo official website showing the conversation intelligence platform homepage integrated with ZoomInfo account data

Chorus by ZoomInfo analyzes calls, meetings, and emails and connects those insights to ZoomInfo's broader account intelligence. For revenue teams already using ZoomInfo for prospecting and account data, Chorus adds a conversation intelligence layer inside the same vendor relationship.

The platform captures and transcribes sales conversations, identifies coaching moments, and makes call patterns searchable for managers and revenue operations teams. The ZoomInfo integration means conversation data can be viewed alongside account-level intent signals and contact information already in the platform.

Teams that choose Chorus typically arrive through an existing ZoomInfo contract rather than an independent evaluation. The combined view of account intelligence and conversation data is the core proposition: a rep preparing for a call can pull up intent signals, contact history, and previous conversation transcripts inside the same platform they already use for prospecting.

Getting started

Chorus is available through a ZoomInfo sales engagement. Implementation requires configuration of recording permissions, CRM integration, and user access. Reach out to your ZoomInfo account team to scope the rollout and confirm whether Chorus is included in your current contract or requires an additional module.

Key features

  • Call recording and analysis: Captures conversations and creates transcripts with coaching and deal intelligence.
  • ZoomInfo integration: Conversation data sits alongside account and contact intelligence from the broader ZoomInfo platform.
  • Coaching library: Managers can tag and share call moments as coaching examples across the team.
  • Deal tracking: Connects call patterns to pipeline activity for revenue operations teams.
  • CRM sync: Writes call summaries and activity data to connected CRM platforms.

Limitations and trade-offs

Chorus is difficult to evaluate or adopt as a standalone product. Its economics and workflow are tied to the wider ZoomInfo relationship, which means switching costs are higher than for a self-contained tool. Teams that are not already ZoomInfo customers typically find better standalone value in Gong or Avoma for pure conversation intelligence. Like Gong and Avoma, Chorus is a post-call platform and does not provide live guidance during a call.

Pricing

Chorus pricing is a custom quote through ZoomInfo. The value and cost depend on your existing ZoomInfo contract terms and which modules you currently license.

Best for

Chorus is best for revenue teams already using ZoomInfo who want conversation intelligence connected to their existing account and contact data without adding another vendor to the stack.

Explore Chorus by ZoomInfo


4. Salesken

Screenshot of the Salesken official website showing the real-time sales coaching platform homepage with live call prompts and objection handling features

Salesken focuses on real-time sales assistance, providing cues and prompts that help a rep respond to objections and follow a conversation framework during a live call. It is closer to Sales Copilot in timing than Gong is, with the live prompt as the primary interaction rather than a post-call review layer.

The platform uses call audio to identify objection patterns and surface coaching signals while the conversation is in progress. Teams that want a live coaching layer without the full Prospect, Playbook, rehearsal, and structured debrief workflow that Sales Copilot provides may find Salesken covers the most immediate need.

Teams that deploy Salesken typically have an existing post-call review tool and want to add live coaching signals on top of it. The platform works best when a sales manager configures and maintains the playbook, since the quality of the live cues depends directly on how well the playbook is tuned to the team's common objection patterns and conversation framework.

Getting started

Salesken requires a sales engagement to scope the implementation. Connect the platform to your call environment, configure the coaching signals and playbooks for your team, and onboard reps with manager oversight before the first live deployment.

Key features

  • Real-time coaching cues: Surfaces prompts and talking points during a live call based on what the buyer says.
  • Objection detection: Identifies objection patterns and suggests relevant responses from configured playbooks.
  • Call transcription: Captures the conversation and creates a record for post-call review and coaching.
  • Coaching analytics: Tracks which cues were used and how reps responded over time, visible to managers.

Limitations and trade-offs

Salesken is focused on coaching cues rather than the complete workflow loop of preparation, rehearsal, live assistance, and structured debrief. Teams that want one answer drawn from approved prospect-specific materials, rather than general coaching signals, may find the context depth different from what they expected. The full Prospect and Playbook system is not Salesken's core model.

Pricing

Custom quote.

Best for

Salesken is best for sales teams that want live coaching signals and objection prompts during calls and are prepared to configure the coaching layer through a managed onboarding process.

Explore Salesken


5. Fathom

Screenshot of the Fathom official website showing the AI meeting notes platform homepage with transcript and summary features for sales teams

Fathom records meetings, creates transcripts, and produces summaries and action items. It is a practical choice for small teams or individual contributors who need a reliable record of what was discussed and a fast way to send follow-ups without a complex conversation intelligence platform.

The setup is lightweight. Fathom joins the call as a bot, records the conversation, and generates a structured summary organized by topic and action item. Teams that use Gong mainly for transcripts and notes often find that Fathom covers that specific job at a significantly lower cost.

Fathom is a practical option for a small team that uses Gong primarily for its recording and summary functions and finds the rest of the platform unused. The cost difference is significant: Fathom covers the notes and summary job at a small fraction of what Gong costs, and the setup takes minutes rather than the configuration and onboarding work a Gong implementation requires.

Getting started

Sign up at fathom.video and connect your calendar. Fathom will join scheduled calls automatically based on your calendar settings. Configure which meetings to record and which team members receive the summary after each call ends.

Key features

  • Automatic transcription: Records and transcribes calls on supported platforms.
  • AI-generated summaries: Produces structured notes organized by topic, action item, and key moment.
  • Clip sharing: Lets reps share specific moments from a call with colleagues or managers.
  • CRM logging: Writes call notes to connected CRM platforms.
  • Free tier: Available for individuals at no cost, with limits on usage and team features.

Limitations and trade-offs

Fathom is a post-call notes tool. It records what happened and creates a summary, but it does not write a live answer for a rep handling an objection during an active call. Teams that evaluate it as a full Gong replacement will find it covers the meeting record and summary job well, but not coaching, forecasting, or live assistance. A rep who needs help before the buyer's next sentence will not find it here.

Pricing

Fathom offers free and paid plans. The free tier covers individual use with basic transcription and summaries. Paid plans unlock team features, CRM integrations, and expanded usage limits.

Best for

Fathom is best for individual contributors, founders, and small sales teams that need searchable meeting notes and quick follow-ups without the cost or complexity of an enterprise conversation intelligence platform.

Explore Fathom


How to Choose the Right Gong Alternative

Choosing a Gong alternative comes down to identifying the exact moment where your sales process breaks down. A broad feature comparison can mislead when the tools solve fundamentally different timing problems.

  • Does your team need help during the call or after it?

Gong, Avoma, Chorus, and Fathom all deliver their primary value after the call has ended. They process the recording, create a searchable record, and provide coaching and analysis. Sales Copilot and Salesken are built for the live conversation. If a rep freezes on a pricing question, a post-call summary of that moment does not fix the deal. Identify the failure point before comparing features.

  • Does a meeting bot join your customer's call?

Most recording tools join the call as a visible bot participant. That changes the meeting dynamic and introduces consent, privacy, and participant-experience questions. Sales Copilot runs entirely on the rep's desktop, processes audio locally, discards the raw audio after transcription, and never appears in the call participant list. If that distinction matters for your buyers or compliance team, it should narrow the shortlist quickly.

  • Can the tool use your actual materials?

A real-time assistant that gives generic answers is not meaningfully better than memory. Test whether the tool can load your specific pricing sheet, security FAQ, technical documentation, and prospect brief, then generate a relevant answer from those materials rather than from a generic playbook. The quality of context determines the quality of the live answer.

  • What is the pricing model at your team's current scale?

Gong and Chorus use custom enterprise contracts that become expensive at small team sizes. Avoma uses packages with add-ons. Fathom has a free tier for individuals. Sales Copilot publishes self-serve pricing at $99 per month for the Pro plan and $149 per seat per month for Team. Match the pricing model to your current team size before committing to a contract.

  • How much setup does your team have the capacity for?

Enterprise platforms like Gong and Chorus require integration work, manager onboarding, recording policy configuration, and governance processes. A desktop live assistant requires accurate materials loaded before the call and a consistent preparation habit. Count the work required after the contract is signed, not just the features shown during a demo.


Frequently Asked Questions

Is Sales Copilot a direct replacement for Gong?
Sales Copilot is a direct replacement for Gong only when the primary need is live assistance during B2B sales calls. Gong is built around recorded conversation analysis, coaching, and revenue intelligence. Sales Copilot focuses on preparing for, handling, and debriefing from individual calls. The two tools solve different timing problems, and a team choosing between them should start by identifying whether the failure happens during the call or after it.

Does a Gong alternative have to record every call?
No. Sales Copilot by Cluely AI does not join the meeting as a bot and does not retain raw audio. The desktop app processes live audio to text and discards the audio immediately. The transcript and Debrief remain in the workspace. Notice and consent obligations depend on your organization and the jurisdiction of the participants on the call.

Which Gong alternative is best for a sales engineer?
Sales Copilot by Cluely AI is a strong fit for a sales engineer who needs to answer product, security, or implementation questions while a demo is live. The app uses Prospect materials and a Playbook to write one answer on screen before the rep's next sentence. If the sales engineer primarily needs a searchable archive for manager review and coaching, Gong, Chorus, or Avoma may be a better match for that specific job.

What is the cheapest way to replace Gong?
Fathom covers meeting notes and summaries on a free plan for individual users. Sales Copilot is $99 per month for the Pro plan. The cheapest replacement depends on which Gong job you are replacing: if it is notes, Fathom covers it; if it is live guidance during calls, Sales Copilot is the relevant tool. Replacing Gong's full revenue intelligence and forecasting layer at a lower cost is harder and usually means narrowing the scope.

Can real-time AI and post-call intelligence coexist in one stack?
Yes. Some teams use a real-time assistant for live call support and a separate post-call platform for manager coaching and pipeline visibility. The risk is paying for overlapping recording and transcript features from both tools without a clear owner for each job. Define which job each tool owns before buying both.


Final Thoughts

Gong remains a strong enterprise revenue intelligence platform for large organizations with a formal sales operations function and the budget to match. The cases where switching makes sense are usually specific: the cost exceeds the value at current team size, the primary failure is live rather than post-call, or the team needs a lighter tool focused on a narrower job.

Among the options covered here, Sales Copilot by Cluely AI is worth evaluating when technical sellers need one accurate answer on screen during an active call, drawn from their own materials, without a bot appearing in the meeting. Fathom is a practical replacement for the notes and summary functions at a fraction of the cost. Avoma covers a broader mid-market workspace without requiring an enterprise contract.

Before making a decision, verify the current pricing and platform support on each provider's site. Features and pricing in this space change frequently, and the gap between what a demo shows and what the tool delivers in a live technical sales call is worth testing before committing.


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Top comments (3)

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aidasaid profile image
Aida Said •

I like how this comparison focuses on a distinction that can easily get lost when evaluating sales tools: getting insights after a call and helping a rep while the conversation is happening are two very different things. The example of a technical sales team handling unexpected pricing or security questions makes that gap easy to understand. I also appreciate that you included lighter options like Fathom for teams that mainly need recordings and summaries.

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hadil profile image
Hadil Ben Abdallah Cluely AI •

Not every team needs the same level of sales intelligence, and sometimes a simpler tool that solves one specific problem is all that's needed. The live assistance vs. post-call analysis distinction is an important one to consider before choosing a platform.

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