Alohaa

Alohaa

Alohaa.ai
Alohaa Nectar Desk

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Alohaa:

About

Alohaa is a cloud communication platform that provides omni-channel products - Virtual phone numbers, IVR, Cloud Telephony, WhatsApp API, Bulk SMS, Voice Broadcasting for businesses. With its cloud-based infrastructure, Alohaa offers flexibility and scalability to adapt to varying business needs. The software streamlines call routing, automates customer interactions, and enhances communication efficiency. Alohaa caters to diverse industries, offering tailored solutions for customer service, sales, and support sectors. Its user-friendly interface and advanced features make it a preferred choice for businesses seeking reliable cloud communication solutions.
Nectar Desk:

About

Nectar Desk is one of the most affordable and complete SaaS solution for handling inbound and outbound calls with reporting and analytics. We deliver a comprehensive call center software that can be setup in minutes from buying a number to customizing your agents and more. Basic call center software functions are available in Nectar Desk as well as advanced features. Checkout full agent’s performance metrics that include answering time, agent availability, call recording, listen live along with customized reporting and alerts. With Nectar Desk, you get a chance to control all your omnichannel interactions on-the-fly. Our call center software allows integrating SMS, ticketing, chat, email texts, and other communications in a whim. You can now assess the performance of your agents, including the virtual reps in real-time. Get to monitor and analyze their interactions with leads and step up when they need assistance.
Alohaa:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Nectar Desk:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Alohaa:

Audience

Ecommerce, Healthcare, Education, Nonprofits, Real Estate, Travel and Hospitality, Finance and Banking, Logistics and Supply Chain, Retail, IT and SaaS, Government and Public Sector, Media and Entertainment, Telecommunications.
Nectar Desk:

Audience

SMBs searching for a Call Center solution
Alohaa:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Nectar Desk:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Alohaa:

API

Offers API Supported
Nectar Desk:

API

Offers API Not Supported
Alohaa:

Screenshots and Videos

Nectar Desk:

Screenshots and Videos

Alohaa:

Pricing

₹300/agent/month
Free Version Not Supported
Free Trial Supported
Nectar Desk:

Pricing

$50 per user per month
All-in-one pricing plan
Free Version Not Supported
Free Trial Supported
Alohaa:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Nectar Desk:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Alohaa:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Nectar Desk:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Alohaa:

Company Information

Alohaa.ai
Founded: 2022
India
www.alohaa.ai
Nectar Desk:

Company Information

Nectar Desk
Founded: 2015
Canada
www.nectardesk.com
Alohaa:

Alternatives

Nectar Desk:

Alternatives

astTECS

astTECS

*astTECS
1.0 out of 5 stars
Alohaa:
Nectar Desk:
Alohaa:
Nectar Desk:
uContact

uContact

net2phone
5.0 out of 5 stars
Alohaa:
Nectar Desk:
MyOperator

MyOperator

VoiceTree Technologies
5.0 out of 5 stars
Alohaa:
Nectar Desk:
Alohaa:

Categories

Bulk SMS Supported
Call Center Supported
IVR Supported
Telephony Supported
Voice Broadcasting Supported
Nectar Desk:

Categories

Call Center Supported
Call Recording Supported
IVR Supported
Telephony Supported
Voice Broadcasting Supported
Alohaa:

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Not Supported
Nectar Desk:

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Not Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported
Alohaa:

Integrations

ActiveCampaign Not Supported
Capsule Not Supported
Chrome OS Supported
GoHighLevel Not Supported
HubSpot CRM Not Supported
Insightly Not Supported
Ontraport Not Supported
Pipedrive Not Supported
Salesflare Not Supported
Salesforce Not Supported
ServiceTitan Not Supported
Shopify Not Supported
Vonigo Not Supported
WhatsApp Supported
Zingtree Not Supported
Zoho One Supported
Nectar Desk:

Integrations

ActiveCampaign Supported
Capsule Supported
Chrome OS Not Supported
GoHighLevel Supported
HubSpot CRM Supported
Insightly Supported
Ontraport Supported
Pipedrive Supported
Salesflare Supported
Salesforce Supported
ServiceTitan Supported
Shopify Supported
Vonigo Supported
WhatsApp Not Supported
Zingtree Supported
Zoho One Not Supported
Alohaa:
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Nectar Desk:
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