Audience

Companies that need call center, IVR, virtual phone number, or bulk SMS service solution

About Cloud Dial

In a world, wherein you usually want to be available, an old phone machine now not cut it. Flow to a cloud-based totally telephony gadget with Cloud Dial to assist your corporation and clients stay linked within the workplace or on the circulate. Cloud telephony provides high-quality business-grade voice and advanced call features available on a desk phone, PC softphone or your mobile device, making sure that you never miss that all-important call. A virtual private number is a telephone number that forwards incoming calls to any of a number of pre-set telephone numbers. These are also called a follow-me number, a virtual telephone number or (in the UK) Personal Number. Usually, a virtual telephone number can be set to forward calls to different telephone numbers depending on the time of day and the day of the week using time of day routing. For example, between 9 and 5 on working days incoming calls will be forwarded to one's workplace, but in the weekends to one's cellphone.

Integrations

API:
Yes, Cloud Dial offers API access

Ratings/Reviews

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Company Information

Cloud Dial
India
www.clouddial.in/

Videos and Screen Captures

Cloud Dial Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Cloud Dial Frequently Asked Questions

Q: What kinds of users and organization types does Cloud Dial work with?
Cloud Dial works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Cloud Dial support in their product?
Cloud Dial supports these languages: English.
Q: What kind of support options does Cloud Dial offer?
Cloud Dial offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Cloud Dial integrate with?
Cloud Dial integrates with: Freshdesk, HubSpot CRM, HubSpot Customer Platform, LeadSquared, Nimble, Salesforce, Vtiger CRM, Zendesk, and Zoho CRM.
Q: Does Cloud Dial have an API?
Yes, Cloud Dial has an API.
Q: What type of training does Cloud Dial provide?
Cloud Dial provides training in the form of documentation, live online, and in person.

Cloud Dial Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

IVR

Survey Management Not Supported
Call Recording Not Supported
Voice Customization Not Supported
Call Routing Not Supported
Text to Speech Not Supported
Multiple Scripts Not Supported
Voice Mail Not Supported
Call Center Not Supported
Phone Key Input Not Supported
Call Logging Not Supported

Telephony

Telemarketing Management Not Supported
Auto-Dialer Not Supported
Contact Management Not Supported
Inbound Reporting Not Supported
Voice & Data Integration Not Supported
Call Monitoring Not Supported
Outbound Reporting Not Supported
IVR / Voice Recognition Not Supported
Call Center Management Not Supported
Predictive Dialer Not Supported
VoIP Not Supported