CallHippo

CallHippo

4.7 out of 5 stars
CallHippo Fonada

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CallHippo:

About

CallHippo is a modern Contact Center Tool that helps you connect with your customers. CallHippo is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.
Fonada:

About

Founded in 2018, Fonada is a leading provider of innovative cloud telephony solutions designed to enhance and streamline business communication. With a robust suite of services including auto-dialers, Interactive Voice Response (IVR) systems, Cloud Call Center, Click to Call, and RCS messaging, Fonada empowers businesses to operate efficiently, reduce costs, and improve customer engagement. Our solutions are tailored to meet the diverse needs of various industries, from finance and healthcare to e-commerce and logistics. Fonada’s auto-dialer system boosts call connectivity and productivity by automating outbound calls, ensuring higher reach and engagement rates. Our IVR systems offer seamless call routing, enabling businesses to manage high call volumes and deliver exceptional customer service.
CallHippo:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fonada:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
CallHippo:

Audience

SMBs for Sales, Support and Business-Ops Teams
Fonada:

Audience

Companies interested in powerful voice solutions
CallHippo:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Fonada:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
CallHippo:

API

Offers API Not Supported
Fonada:

API

Offers API Not Supported
CallHippo:

Screenshots and Videos

Fonada:

Screenshots and Videos

CallHippo:

Pricing

$18.00/month/user
Free Version Not Supported
Free Trial Not Supported
Fonada:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
CallHippo:

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 4.0 / 5
Fonada:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CallHippo:

Pros & Cons from Real Users

Pros

  • with call hippo, we have got Virtual number in a day. It also provide VOIP, which is basically online number over which outgoing and incoming facility also available by using their app. It's loaded with other features too. as it uses internet to call, it saves the finance with the traditional phone bill.
  • Virtual phone number can be bought easily using CallHippo from anywhere in the world. Virtual phone number use virtual phone system for receiving and making calls. They can be accessed by any device and from anywhere as they work of the internet. It offers advanced features, extensive reporting and robust functionality. Seamlessly connects call.
  • CallHippo helps business to open customer service on voice call platform. The call quality is very clear. I never faced any call drop. CallHippo is available on Cross-platform. The customer service is great.

Cons

  • It doesn't used PBX system as the traditional phone using and hence online connectivity is required. For access the incoming, their app is mandatory.
  • CallHippo offers Freely communication, Without phone bill. No dislikes.
  • I never had any issue with CallHippo. I works great.
CallHippo:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Fonada:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
CallHippo:

Company Information

CallHippo
Founded: 2016
United States
callhippo.com/
Fonada:

Company Information

Fonada
Founded: 2018
India
www.fonada.com
CallHippo:

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Fonada:

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4.8 out of 5 stars
CallHippo:
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Fonada:
CallHippo:
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Fonada:
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CallHippo:
MightyCall

MightyCall

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Fonada:
CallHippo

CallHippo

4.7 out of 5 stars
CallHippo:
Fonada:
CallHippo:

Categories

Fonada:

Categories

Call Center Supported
IVR Supported
Telephony Supported
Voice Broadcasting Supported
CallHippo:

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Not Supported
Fonada:

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

IVR Features

Call Center Supported
Call Logging Not Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported
CallHippo:

Integrations

AppointmentCore Supported
Enthu.ai Supported
FonaDial Not Supported
Front Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Klaus Supported
Meritto Supported
Microsoft Dynamics 365 Supported
OneHash CRM Supported
Outdoo AI Supported
Pipedrive Supported
Qlik Application Automation Supported
Salesforce Supported
Slack Supported
Stackreaction Supported
Zendesk Supported
Zoho CRM Supported
Zoho CRM Plus Supported
Fonada:

Integrations

AppointmentCore Not Supported
Enthu.ai Not Supported
FonaDial Supported
Front Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Klaus Not Supported
Meritto Not Supported
Microsoft Dynamics 365 Not Supported
OneHash CRM Not Supported
Outdoo AI Not Supported
Pipedrive Not Supported
Qlik Application Automation Not Supported
Salesforce Not Supported
Slack Not Supported
Stackreaction Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Zoho CRM Plus Not Supported
CallHippo:
Claim CallHippo and update features and information
Claim CallHippo and update features and information
Fonada:
Claim Fonada and update features and information
Claim Fonada and update features and information