• Radhika S.
    IOS Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Leading E-Commerce Website."

    5 out of 5 stars Posted 2021-06-02

    Pros: - The product listing page is simple and provides all the necessary information about the product.
    - It suggests products that might be useful to the user and notifies with ongoing flash sales and deals.
    - Customer support is available on both calls and texts.

    Cons: - Anyone can sell on amazon and it increases the chance of fake products and scams.

    Overall: Overall, Amazon is a convenient e-commerce site for all kinds of products with the best prices available. The delivery is also quite fast.

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  • Aryan I.
    Content Writer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Everything at your doorstep."

    5 out of 5 stars Posted 2021-05-12

    Pros: - Amazon provides the fastest service to use without compromise to quality.
    - There is a wide variety of services and goods to buy at competitive prices.
    - The customer support is knowledgeable, helpful, and quick in solving the issue.

    Cons: - Sometimes the products do get damaged in the delivery process.

    Overall: Overall, Amazon is a one-stop shop for anything you want to buy. The quality of service is satisfactory and fulfilling.

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  • Mustafa W.
    Engineering Technician
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 5,000 - 9,999
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 7 out of 10

    "Mixture of low and high quality products"

    3 out of 5 stars Posted 2021-04-29

    Pros: Amazon has been a great choice for online shopping for everyone and has a huge products catalogue to choose from.

    Cons: It use to be the best online shopping place, but in recent times the quality of products and support services became very bad.

    Overall: Overall it is the biggest online shopping facility and has every product available from all over the world. There are always many good products available to shop at discounted prices.

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  • Sundar Y.
    Data Scientist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Best E-Commerce Platform."

    5 out of 5 stars Posted 2021-04-14

    Pros: - The customer service and the delivery time of the product are by far the best when compared to any other alternatives.
    - The home page and shopping page of the website is well refined and customized to be effective and not complex.

    Cons: - The suggested products are sometimes non-relevant.

    Overall: Overall, Amazon is the best option when it comes to online shopping because of its features and ease.

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  • Steven K.
    Serve Pastor
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Amazon"

    5 out of 5 stars Posted 2021-04-09

    Pros: Amazon is a helpful website for buying pretty much anything you could ever want. It is very competitive on pricing too.

    Cons: I wish they didn't take such a large percentage of the profit from the sellers.

    Overall: If you live in the 21st century, you need an Amazon account. Pretty much everyone uses it because it is so easy to use and helpful.

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  • Nimra H.
    Cloud Developer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Get anything to your doorstep."

    5 out of 5 stars Posted 2021-03-30

    Pros: - The best thing about Amazon is that its customer service, they are quite responsive and helpful.
    - It has some unique features like ''save for later'' that distinguish it from other shopping platforms.
    - While adding the product to the cart it shows you the comparison chart of similar products, which is very helpful while choosing the best product as per your interest.

    Cons: - The image quality of the products, especially, garments does not justify the look of the actual product.

    Overall: Overall, Amazon delivers what it claims. The delivery service is quite fast, especially if you have opted for their prime services.

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  • Ramsha K.
    Photograher
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "One stop shop for everything."

    5 out of 5 stars Edited 2021-03-25

    Pros: - The registration and account creating process is very simple and less time-consuming.
    - You can buy and sell almost anything and from anywhere.
    - The service and customer support are amazing and very responsive.
    - The prime subscription of amazon is quite impressive, the prime eligible products get delivered on the same day of order.

    Cons: - Anyone can sell on amazon and that creates irregularity and increases the chances for fraud.

    Overall: Overall, Amazon has been a one-stop-shop for all my shopping. I save a lot of time, effort and get a lot of options for anything I want to buy.

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  • Simon K.
    Accountant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Best Ecommerce Shop"

    5 out of 5 stars Posted 2021-02-24

    Pros: Creating an Amazon accounting and shopping is easy.
    There are plenty of vendors and goods which makes Amazon a one stop shop.
    The user interface is great and there are secure payment systems.

    Cons: My only concern is that there are many fake vendors and fake reviews which can be misleading.

    Overall: Shopping on Ecommerce as well as selling is easy. The website is friendly and the many reviews makes it easy to know which to buy and what to avoid.

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  • An Amazon User
    Marketer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Good Website"

    5 out of 5 stars Posted 2021-02-17

    Pros: Amazon is a nice website that has products from all over the world at good prices. You can find anything here.

    Cons: Some things are more expensive than normal market prices

    Overall: It is much better than its competitors in the market. Prices are competitive so it is common to find good deals.

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  • An Amazon User
    Revenue Manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Go to for ecommerce"

    5 out of 5 stars Posted 2021-02-17

    Pros: Amazon has really made the world even smaller by its endless online listings connecting customers with verified suppliers.

    Cons: Quality control lacks somewhere as many sellers are fraudulent and there is no price monitoring.

    Overall: I have been using amazon for a lot of years now and it has amazing customer support. Overall a fantastic experience.

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  • Chetan B.
    Mechanical Engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Everything at your doorstep"

    5 out of 5 stars Posted 2021-02-03

    Pros: You can find anything here, from nail to Tv set. Amazon assures the quality of everything, and very professionals do the delivery. It has another section where one can watch entertainment stuff—all of this in one subscription.

    Cons: Sometimes you don't get what you order for, and getting a refund becomes hectic sometimes. On late deliveries, the support team does not provide reliable information.

    Overall: In simple words, It is a shopping store where you can find anything literally with good quality and quantity with doorstep delivery. Products are verified, and it's one in a million chances of getting the wrong product, and they provide a refund in such cases.

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  • Sadaf S.
    Teacher
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Store with largest inventory "

    4 out of 5 stars Posted 2020-12-22

    Pros: Amazon is a great place to shop and sell goods globally and have a large user database all around the world. The store has huge inventory and we can literally find any thing at Amazon.

    Cons: The prices are conflicting for many similar products from different sellers instead of ensuring standardized retail price for consumers.

    Overall: Overall it is always a great experience to get all your needed goods and services at one place without wandering here and there.

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  • An Amazon User
    Radiologic technologist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Amazon review"

    4 out of 5 stars Posted 2020-12-16

    Pros: Easy to navigate and search. I appreciate the recommendations and deals, knowing the best sellers and when an item is low in stock. It provides one-stop shopping.

    Cons: Amazon can be overwhelming offering so many options from international suppliers. I would appreciate the opportunity to narrow my searches further.

    Overall: I use Amazon almost daily. The program is intuitive and straightforward. The program is fast and responsive.

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  • Naresh B.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 20,000 or More
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "One of the best software for online and earning money as well."

    5 out of 5 stars Posted 2020-12-02

    Pros: There are so many Pros of this software like:
    -It provides the customer with vast products and services that it is one of the top software for making transactions and online shopping.
    -This software has so many tools and different options for its users and even after having so many tools it has a very good interface which makes it easy for it's users to use.
    -You can easily sell your own products on amazon or you can sell other's products as well by being an affiliate for amazon.
    -There is also so many benefits of being a Prime member like fast delivery and many other things.
    -you can pay your bills ,make recharge ,book tickets there are so many things provide by amazon for customer satisfaction.

    Cons: There are few cons as well like:
    -There are so many online suppliers to buy from that it makes difficult for customer to choose.
    -There are many scammers who sell default product to customers.
    -Sometimes delay in receiving order.

    Overall: Over all the best software for online shopping, paying bills, and transferring money as well.
    I love this software and would recommend others to use this as well and ya keep your eyes open for scammers and keep shopping online.

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  • Abhishek S.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best online shopping platform"

    5 out of 5 stars Edited 2020-11-28

    Pros: In Amazon you get the best deals and offers on every product.
    There are multiple choice of brands and products category.
    Good customer support with good service.
    Now you can do online bill payment and more other online services from Amazon.

    Cons: In simple words: delay in delivery.

    Overall: Overall Amazon is one of the best online shopping platforms and also comes with many other online services.

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  • Prashant K.
    Student
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best online store in the world"

    5 out of 5 stars Edited 2020-11-28

    Pros: Pros of Amazon App are as follows:
    - It's an online platform where you can buy or sell any product.
    - Multiple options on the product, and as well as multiple sellers.
    - Huge discounts on products
    - Huge customer base
    - Transparency of the product

    Cons: Cons of Amazon app are as follows:
    - Sometimes they deliver the wrong products.
    - Increase the limit of return policy.

    Overall: Overall it gives a platform to the customer to shop anywhere from the world they will deliver their product. I would recommend that you try Amazon at least once.

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  • Linda A.
    Instructor
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Biggest E-Commerce Store"

    4 out of 5 stars Posted 2020-11-27

    Pros: Amazon is the biggest E-Commerce store in the world with availability of every single daily use physical and digital item. The sales are quite often on Amazon and we can find many products at very cheap rates as compared to market.

    Cons: The quality of products are not as great now as they used to be.

    Overall: Overall it is one big place for shopping and can easily fulfill needs of any person all around the world at reasonable prices. The home delivery times are very fast for the US residents.

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  • Helen N.
    Junior Engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 3 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "The biggest E-Commerce shop"

    4 out of 5 stars Posted 2020-11-23

    Pros: Amazon is beyond any doubt world's biggest E-Commerce shop with thousands of registered sellers from whole world. We can easily find and order anything through Amazon store with few clicks and have the luxury of free return, incase of any defective item or any other issue.

    Cons: The quality of products has started decreasing with the time and delivery of defective items has increased in recent times. The support is not a great one and helpful as per my personal experience.

    Overall: Overall Amazon is one big and go to place to shop any product including grocery and all other digital and physical products. There is also free next day delivery option for prime members, which is a great thing in case of any urgency.

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  • Priya M.
    Trainee
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Shark of E-commerce industry"

    4 out of 5 stars Edited 2021-06-14

    Pros: Be it delivery, refunds, exchange or return everything is very fast and convenient.
    Almost everything is present on Amazon.
    Price of products ranges from affordable to high making it more suitable for all.
    Prime provides very phenomenal services at very nominal price.

    Cons: It doesn't work on some devices as it is supposed to.
    Customer care service definitely has scope for improvement.

    Overall: No other e-commerce can even come close to Amazon.
    Convenient for both seller and customer.
    Suitable for everyone and everywhere.

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  • Shashibhushan S.
    Amazon Cloud Ambassador and Beta Test team member.
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 10,000 - 19,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "World's best company for ecommerce"

    5 out of 5 stars Posted 2020-11-20

    Pros: Best platform for shopping ecommerce related products, smartphones and other brand which is easily available on amazon with best offer and customer services. Simple UI including lots of features such as Amazon pay, Alexa, FunZone and other things.

    Cons: No any cons.... as I know it is great platform for shopping.

    Overall: Awesome service and customer support by one of the best giant US multinational company. I love it and recommend to all for future shopping and other services by Amazon.

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