Userback
4.9 out of 5 stars
(10 Ratings)
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Learn more about Userback
rrweb
rrweb is an open-source session replay and session recording library used to power replay experiences across observability, analytics, bug reporting, automation, and demo platforms. The library captures user sessions so teams can replay clicks, scrolls, UI changes, network context, and the sequence of events that led to an issue or user behavior. rrweb can be embedded into products as a replay layer or used as the foundation for full session replay platforms. The platform also offers rrweb Cloud, which adds managed hosting, scalable storage, indexing, querying, insights, deduplication, and PII filtering. rrweb supports AI use cases by exporting recordings as structured event streams that LLMs and agents can summarize, triage, or analyze. Built for developers and product teams, rrweb helps organizations understand real user behavior, reproduce bugs, and add session replay infrastructure without building everything from scratch.
Learn more about rrweb
logcohort
logcohort is session replay for product teams. Watch real sessions of your web app, find the moments users struggle, and hand engineering everything they need to fix the problem. Every replay carries the console and the network log on the same timeline as the screen — deep-link the exact second, and the error and the failed request are already in the link. logcohort flags rage clicks, dead clicks, and error clicks automatically; search sessions by URL, error message, or clicked element; and see per-page metrics (views, time on page, clicks, errors, exit rate) with Page Insights. Privacy is on by default: input values are masked in the visitor's browser before transmission, and request/response bodies are never captured. Install is an 8-line snippet or a Google Tag Manager tag. Free plan: 1,000 sessions/month with every feature, unlimited seats and projects, no credit card required. Paid plans from $29/month differ only by session volume and retention.
Learn more about logcohort
Flowsery
Flowsery is AI session replay that finds bugs on autopilot. It watches every user session, spots rage clicks, dead clicks, and errors automatically, and tells your team what broke and why, without anyone scrubbing through recordings.
When something breaks, Flowsery ranks the issue by impact, sends an alert with the replay and steps to reproduce, and drafts a fix your team can review, then opens a Linear or Jira ticket in one click. Underneath is a full web analytics layer: real-time traffic, revenue by source, funnels, goals, and user journeys in one dashboard.
It is built in Europe, works without cookies or consent banners, and is made for product and engineering teams that want to know why users leave and fix it fast.
Learn more about Flowsery