Audience
SaaS, Startups
About Brainwave
In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions.
❌ Problem
Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-consuming, costly, and often leads to customer frustration and dropouts.
✨ Our Solution
Our Automatic Answering Bot:
- Enhances your existing bot's efficiency by 2-3x, increasing containment to 70-90% by learning from your FAQs, website, and text training.
- Provides precise answers, ensuring customer satisfaction.
- More than a simple embeddings search into GPT. Our proprietary model automates and executes actions like collecting leads or booking meetings
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Pricing
Starting Price:
$49/month
Pricing Details:
1,000,000 characters/chatbot
2,000 monthly queries
Brainwave branding
3 seats
1 chatbot
2,000 monthly queries
Brainwave branding
3 seats
1 chatbot
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Brainwave AI Technologies
Founded: 2023
United Kingdom
www.brainwave.so
Videos and Screen Captures
website
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Product Details
Platforms Supported
Cloud
Training
Live Online
Videos
Support
24/7 Live Support
Online
Brainwave Frequently Asked Questions
Q: What kinds of users and organization types does Brainwave work with?
Brainwave works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, and Startup.
Q: What languages does Brainwave support in their product?
Brainwave supports these languages: English.
Q: What kind of support options does Brainwave offer?
Brainwave offers support via 24/7 live support and online.
Q: What type of training does Brainwave provide?
Brainwave provides training in the form of live online and videos.
Q: How much does Brainwave cost?
Pricing for Brainwave starts at $49/month.
Q: What pricing for support is available for Brainwave?
Brainwave offers support included with purchase.
Q: What pricing for training is available for Brainwave?
Brainwave offers training included with purchase.
Brainwave Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Sentiment Analysis
Supported
Human Takeover
Not Supported
Inline Media / Videos
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Reporting / Analytics
Not Supported
Social Media Integration
Not Supported
