Audience
Businesses, startups, and SaaS companies needing 24/7 automated customer support with a self-hostable, privacy-friendly open-source solution.
About ChatterMate
ChatterMate is an open-source, AI-powered customer support platform that automates repetitive inquiries without giving up control of your data. Point it at your documentation, PDFs or website and it indexes them automatically, then answers questions 24/7 grounded in your own content and cited back to the source, which keeps hallucinations to a minimum. Go live in minutes with a single line of embed code.
AI-handled and human-handled conversations sit side by side in one shared inbox across nine channels, with one-click handoff that carries the full context. Also includes a visual no-code workflow builder, AI ticketing, lead capture, an auto-generated help center, multi-language support, analytics, and integrations with Slack, Shopify, Jira, webhooks, REST API and MCP tools.
Not locked to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq, plus any OpenAI-compatible endpoint. Apache-2.0 licensed and self-hostable with Docker. Free tier available
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Pricing
Starting Price:
$4.99/month
Pricing Details:
Priced by AI replies, not per agent or seat. One AI reply = one message; your team's own replies are not counted, and paid plans include unlimited team members. Free: $0 forever — 50 AI replies a month, 1 team member. Starter: $4.99/month — 1,000 AI replies, website chat. Growth: $9.99/month — 2,500 AI replies, all 9 channels and AI tickets. Pro: $24.99/month — 7,500 AI replies, adds CRM sync, API access and priority support. Yearly billing is 2 months free ($49.90 / $99.90 / $249.90 a year). New accounts get 14 days of Growth with no card. Self-hosting is free forever under the Apache-2.0 licence.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
ChatterMate
Founded: 2025
United states
chattermate.chat
Videos and Screen Captures
Themes
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Product Details
Platforms Supported
Cloud
Linux
On-Premises
Training
Documentation
Live Online
Support
Online
ChatterMate Frequently Asked Questions
Q: What kinds of users and organization types does ChatterMate work with?
ChatterMate works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does ChatterMate support in their product?
ChatterMate supports these languages: Arabic, Chinese (Mandarin), English, French, German, Hindi, and Spanish.
Q: What kind of support options does ChatterMate offer?
ChatterMate offers support via online.
Q: What other applications or services does ChatterMate integrate with?
ChatterMate integrates with: Instagram, Jira, Brevo, Shopify, Slack, Telegram, WhatsApp, and WordPress.
Q: Does ChatterMate have an API?
Yes, ChatterMate has an API.
Q: What type of training does ChatterMate provide?
ChatterMate provides training in the form of documentation and live online.
Q: Does ChatterMate offer a free trial?
Yes, ChatterMate offers a free trial.
Q: How much does ChatterMate cost?
Pricing for ChatterMate starts at $4.99/month.
Q: What pricing for support is available for ChatterMate?
ChatterMate offers support additional fee / premium available.
ChatterMate Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
