• A ClubExpress User
    Sales executive
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "All club management features under one roof"

    5 out of 5 stars Posted 2022-09-16

    Pros: ClubExpress is a cloud-based application designed for clubs and associations. The design and UX of the application are really simple and user-friendly. We can easily learn about the platform with the help of their comprehensive user manuals and videos. There are so many built-in features such as email marketing, survey tools, and document management. Price model is affordable.

    Cons: Nothing so far. It will be better if it can be used for other events also. But it's really helpful for small organizations that conduct fundraising events and associations. Loved their friendly customer care service. It will be better if they add more features such as SMS etc.

    Overall: We are using the tool for the past 1 year. Our team can easily be able to organize events and associations. Website customization and content management can be done without coding knowledge. It has lots of built-in features for event management. Overall, we really like the platform lot.

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  • A ClubExpress User
    Facilities manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best management tool for associations"

    5 out of 5 stars Posted 2022-09-16

    Pros: ClubExpress is a cloud-based platform to organize events for small to medium organizations. With ClubExpress we can easily plan events, manage volunteers and do fundraising. I like inbuilt templates most. We can easily customize our websites using this. The learning curve is so easy, and we can learn without depending on a techie. We can send bulk emails and messages using the platform. Their cost model is affordable. ClubExpress Support Team is fantastic.

    Cons: There are some areas where it's a bit clunky and challenging to use. It's very difficult to manage the platform on a phone. We always have to maintain a separate list of members. Other than this everything is good. We really love the product.

    Overall: ClubExpress is a cloud-based platform that supports Android, iPhone, and desktop. We don't need any programming or HTML experience to create a site. We can easily renew our membership. They provide excellent customer service. We can easily organize events and collect payments and donations online. They always keep their valuable quality!

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  • A ClubExpress User
    Senior Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 20,000 or More
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Best platform to manage front and back-office operations"

    5 out of 5 stars Posted 2022-09-16

    Pros: Using ClubExpress for the past 2 years. It's an exceptional platform to manage all office operations. We can easily create member databases, manage online events and even we can process credit card payments. We can easily change or update the web pages. We can easily conduct and organize all the events with the help inbuilt calendar. Their customer care support is very responsive. While compared to other competitors in the market, they offer exceptional service at a fair price.

    Cons: Nothing so far. Our team evaluated several other platforms available in the market and we can say ClubExpress is really awesome. But design widgets need more improvement. It can also be slow when we add lots of files or events at a time. Other than this we are really happy with the product.

    Overall: ClubExpress is really good to manage small organizations. It has various features integrated with it such as emails, documents, calendars, and so on. We don't have to go for multiple tools for each feature. Their team is extremely helpful and always there whenever there is a need. Ui is really great, and we can create and organize events very easily. Even non-tech persons can learn easily with their documentations and video tutorials. Overall, it's a great platform.

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  • Xavier Y.
    Front End Developer
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Love the product and its endless features!"

    5 out of 5 stars Posted 2022-09-02

    Pros: The abundance of convenience and utility has made ClubExpress extremely user-friendly. It has been supportive in making a link between our organization and members.

    Cons: There aren't any low points for this software but figuring out all of its features is a daunting task.

    Overall: ClubExpress has changed the way we manage our organization, communicate and bill our members. It also keeps all things in a central location, membership directory, documents, etc.

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  • Gavin T.
    Webmaster
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Creates astounding website for members"

    5 out of 5 stars Posted 2022-09-02

    Pros: ClubExpress is very user-friendly. The mobile version is quite impressive. Also, implementation and creation of a functioning website was quite easy.

    Cons: Developer permission is required to make changes to some of the web pages. We were sub domain of Club Express instead of having main domain.

    Overall: We are able to simply connect with other club admins and members, and exchange lots of information. Therefore, it became easy for non tech people to operate the website.

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  • Alejandra R.
    Digital Project Manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Amazing experience that expands as you learn new things"

    5 out of 5 stars Posted 2022-09-01

    Pros: We can extract all the information we require for choices concerning events creation, marketing, and member services thanks to the outstanding reporting tool. With the option to tailor the system to meet our unique requirements, the customer portal provides our members and customers with quick access to their accounts.

    Cons: Although there is a steep learning curve at first, the ClubExpress team is fortunately supportive, for firms without a capable IT division.

    Overall: Our data is available to more employees, who may view and analyze the information. For relatively straightforward tasks, we are no longer reliant on the availability and understanding of a single individual. At our fingertips is all the departmental information. extremely useful when confirming membership.

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  • Vance B.
    Director
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Payment options are commendable"

    4 out of 5 stars Posted 2022-09-01

    Pros: We appreciate the unique feature of being able to distinguish payment by membership type. It has helped us saved a lot of time by eliminating an additional step in the registration of members.

    Cons: We just don't like the reporting abilities. We find it extremely hard to filter the data we need in the different reporting options.

    Overall: ClubExpress membership and registration services is very professional and a really serene product. But, if you are looking for strong reporting or the capability to filter reporting, it is either unavailable or a very difficult task. The emailing option is also likely limited in chosen recipients.

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  • Tyler A.
    Senior Supervisor
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Meets all our expectations"

    5 out of 5 stars Posted 2022-09-01

    Pros: ClubExpress offers admin features which exists on each page and section. This helps you from not changing other pages when doing edits and tarnishing your page. We are not forced into admin rights, but can select to use it when needed. It is easier to see your site in public view to know if you have set things up correctly.

    Cons: Pages are difficult to adjust because they require HTML skills to finish it off. Specifically the table-like format of data.

    Overall: ClubExpress offers several options we are not using currently but hope to use in future for greater and frequent communication with our members.

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  • Carl E.
    Marketing Analyst
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Excellent to connect with many members simultaneously"

    5 out of 5 stars Posted 2022-08-31

    Pros: ClubExpress takes care of our members without anyone's intervention. It also takes care of ad hoc and survey information gathering and sends newsletters to our members.

    Cons: Unable to add members to groups by selecting many members at a time, I have to select one member per instance. Very tiresome.

    Overall: It allows me email our members or insurers with information about the organization policies and manages seminars through event calendar, useful to communicate with large memberships without wasting time.

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  • Henry S.
    Deputy Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Very informative and feature rich but exhaustive at times"

    5 out of 5 stars Posted 2022-08-31

    Pros: The thing that I like the most is that, I am able to figure out the things I need to do because the website has a Control Panel which is very informative. This assists me a lot as I need to do various tasks. Also, when I get really stuck, the support responses to my queries are very swift and crisp from ClubExpress.

    Cons: The only con is that it takes an extensive amount of time to learn even the smallest bit. I believe there’s no way to avoid this. It is just going to take time.

    Overall: ClubExpress is very kind and friendly before purchase and after sales service is also exceptional. We are able accept online payments and can conduct voting online! This helps us to reduce time and save money.

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  • Ana Rose M.
    Senior Supervisor
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "ClubExpress has brilliant technical support"

    5 out of 5 stars Posted 2022-08-30

    Pros: The quick technical support. In this modern age, it is becoming very hard to find technical support that one can pickup the mobile phone and speak to a live agent in the United States and that that service is inclusive and free of cost.

    Cons: While the customer support is free, they don't always reply timely when an issue has to be escalated to the technical team. We are left hanging for long periods of time without information to our support issues.

    Overall: Well, we have been using ClubExpress for the complete management of our company website and its storefront. The capability to process card payments at a low cost.

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  • Michael C.
    IT Engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "It has worked brilliantly for all these years."

    4 out of 5 stars Posted 2022-08-30

    Pros: ClubExpress does all the heavy lifting for our organization - brilliant communications tools, requires zero programming. It's an amazing tool to manage and connect with the members and a simple way to register.

    Cons: I would suggest single sign on ability for members with Facebook or Google - people just tend to forget their passwords.

    Overall: We are able to keep track of members and have regular e-mail correspondence. Would like posts to be integrated with Twitter and Facebook. Post it on our ClubExpress site involving the API.

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  • Skylar M.
    Trainer
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "ClubExpress has all the features under Single Roof"

    5 out of 5 stars Edited 2022-08-26

    Pros: Prior to ClubExpress, we had several platforms managing our members, website, financials and communication. ClubExpress has saved us time and money by allowing all of these features to be placed in one locations.

    Cons: We need the ability to create the email address for new member credentials or password resets to an email we want instead of support@clubexpress.com

    Overall: There are so many features available through ClubExpress and that we continued our subscription only with ClubExpress because it already offers it. We are also able to create multiple admin and users without an extra fee. We are satisfied with having one login to perform all the tasks.

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  • Oswald T.
    Co-ordinator
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 3 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "ClubExpress is amazing but can do even better"

    4 out of 5 stars Posted 2022-08-26

    Pros: ClubExpress is an exceptional multi-functional platform that services the needs of our non-profit organization. My favorite feature that I like the best is the website maintenance. It's intuitive and user friendly.

    Cons: I dislike how ClubExpress is not customizable. There are many features like forums, emailing and events that should cater to the organization needs.

    Overall: With my organization, we make updates regularly to content on the website and uploading flyers. This feature allows me to get this done in no time.

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  • Patrycja M.
    UX/UI Designer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "A powerful membership management tool is ClubExpress"

    5 out of 5 stars Posted 2022-08-26

    Pros: ClubExpress is simple to use, has an integrated content management system for a professional website, and allows for easy member database customization.

    Cons: When building our ClubExpress website, we ran across a few minor problems that we wish hadn't happened, but nothing that would have affected the overall operation.

    Overall: ClubExpress is a great tool for running organization and membership websites. The solution allows you to establish a website, perform some basic e-commerce, and link to other applications with ease. Members adore how simple it is to manage their own accounts and the other member communication options.

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  • Noah C.
    Director
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 26 - 99
    Design 3 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "ClubExpress is an excellent platform for beginners."

    4 out of 5 stars Posted 2022-08-26

    Pros: Having everything on one platform is a great time saver. ClubExpress makes it easy to setup and maintain website. My favorite part is not being charged for non-member contacts.

    Cons: The only suggestion I would like to make is a slicker look for events and registration. It's kind of outdated.

    Overall: Have used ClubExpress for a while now and very impressed with their services. I would recommend it for small to medium size businesses.

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  • Joshua T.
    Senior Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 3 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "ClubExpress has yielded positive returns since it was implemented."

    4 out of 5 stars Posted 2022-08-25

    Pros: We appreciate that no codes are required to operate ClubExpress. We also like calendar feature for posting events and sending emails on a daily basis.

    Cons: We would like better editing functionality on the calendar postings. We like to make the postings as detailed as possible and the editing is tough. We end up posting many times.

    Overall: ClubExpress allows us to display and share content through posts and calendar events resulting in more user engagement. Therefore, our return on investment has been positive since we last purchased this software.

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    Reply from ClubExpress
    Posted 2022-08-25
    Thank you so much for your review and your feedback!
  • Savio B.
    Deputy Manager
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 3 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A very powerful tool for any member based organization is ClubExpress"

    4 out of 5 stars Posted 2022-08-25

    Pros: What I best like about ClubExpress is that it is very flexible to the needs of our organization, especially with customer support. Any time we have ever needed anything for our team and can't figure out how to process it on ClubExpress, we just contact their support and our questions are answered instantly.

    Cons: At times the interface is quite difficult to use and could be made simpler. ClubExpress is probably way more powerful than is necessary for our organization but I still think that they could improve the user interface.

    Overall: ClubExpress can be called an all-in-one software because we are able to manage membership in our group, schedule meetings, collect property rental dues, customize cash collection and more!

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  • Walter D.
    Instructor
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 1 - 25
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Core feature set of ClubExpress is quite good"

    5 out of 5 stars Posted 2022-08-25

    Pros: ClubExpress takes care of core requirements of membership management, card payments, event management, mailing lists.

    Cons: Very less automation is observed, e.g., generating emails when events are added. Also, ad-hoc reportage is not robust enough to join Events and Surveys.

    Overall: Overall quite happy with ClubExpress. We are using it for automated membership renewals and payments via credit card. Mailing lists and event management are also taken care of by ClubExpress.

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    Reply from ClubExpress
    Posted 2022-08-25
    Thank you for your review! We will include your feedback regarding ad hoc reporting and the Events and Surveys features in our discussions with our development team. Thank you again for the valuable input!
  • Gerard M.
    Director
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Our Ski Club is supported by ClubExpress"

    5 out of 5 stars Edited 2022-08-25

    Pros: ClubExpress have been very supportive when we have needed their help. After many years of using this service, we have some experts in our club who can make things work quite well.

    Cons: We have had a slight challenges with amending reservations for our trips and our solution has been cancelling everything on the backend and manually signing up the person from the backend.

    Overall: We run our ski club on this software. The members are very happy with the ease of use from payment processing to finalization.

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