ClubExpress

Pros: ClubExpress makes it easy to schedule services and maintain track of activities. It is also very easy to record donations and generate reports to show donations each month and year. There are lots of features, many that I haven't learned to use yet.

Cons: The reports are not intuitive. The titles for the reports don't necessarily allow user to know what information will be generated.

Overall: ClubExpress has been of immense assistance and it has made it possible to schedule services for our members and get the request out to volunteers.

Pros: I truly appreciate that ClubExpress offers a manual on how to maneuver the website. It does take time to grasp the website, but it is easy to maneuver once you know what you are doing.

Cons: Hope I could edit or change the home page to my convenience.

Overall: We have used ClubExpress for quite a while now and I am a big fan of ClubExpress. I would recommend it to others looking for a user profile based website.

Pros: ClubExpress is first and foremost a brilliant value for what you pay for it. It's incredibly functional and numerous features that our organization needs. Additionally, the ClubExpress team is constantly upgrading the platform with new features

Cons: Sometimes the ClubExpress server is slow to load. For example, upgrading certain things on the website or creating a forum can take few hours to be visible to the visitors rather than showing up instantly.

Overall: Our organization was previously using many different platforms for our needs. With ClubExpress everything is under one roof which is super helpful.

Pros: The best thing about ClubExpress is the ability to keep a calendar of events that permits registration and payment of training events. You can organize the events that have options and these option can have a price tag or not.

Cons: Creating events takes a lot of getting used to. The functionality is there, but it's not very intuitive.

Overall: ClubExpress has the ability to require payment along with registration which helped my organization manage and reduce our accounts receivable. Also, their support team is amazing! I mean really amazing.

Pros: As we are a small, non-techie, non profit office run by a Social Worker, it is extremely helpful to be able to call ClubExpress with questions. They always help us find a solution and are very knowledgeable.

Cons: The biggest downside is the fact that ClubExpress is slow to add additional modules to assist us.

Overall: ClubExpress helps us to manage our membership and track service usage. We track attendance at events and also the amount of volunteer time spent. I also appreciate the fact that Club Express are regularly updating and enhancing the software to make it more complete and user friendly.

Pros: Once ClubExpress is setup, it will do everything for you - keep track of people, send newsletters, function as a website. The users can make their own changes to contact info, etc.

Cons: The learning curve is steep. Setup is time consuming. There are so many modules or past webinars one should watch to become proficient.

Overall: ClubExpress has been of great assistance. It can keep track of user's progress. Other good thing is that we don't have to involve IT to remove a user from a group email list.

Pros: I like the simplicity of ClubExpress, as well as the flexibility. You can make your club page as basic, or fancy as you want. ClubExpress customer service provides expert opinion on technical matters, too.

Cons: A big part of why we went with ClubExpress was to have an email distribution list for the members. The problem is, that it is not really like that. It is actually a forum that members are essentially subscribed to. It works, but it is not exactly what I wanted.

Overall: We chose ClubExpress because it has central document storage, forum based email distribution, event calendar, advertising to non-members and excellent marketing.

Pros: We definitely choose usability above other features. Since our club is totally administered by volunteers, it is very helpful that members may manage their own memberships online and enroll in or renew their own subscriptions.

Cons: We've been running behind schedule in setting up for a variety of reasons, but based on what we've learned and achieved so far, we've found that edit windows present some of the biggest challenges because of inconsistent tools and formats.

Overall: Even though some of the new features aren't specifically relevant to our business, we appreciate all the effort that is being done to improve and expand the site. We like the availability of specialized tech support and the instructional tutorials.

Pros: I like the ability to log on and be able to RSVP to things utilizing the platform. I also like that ClubExpress is now integrated with QuickBooks - great addition. Processing payments is easier, as is keeping track of the membership.

Cons: Exporting data is difficult. Tailoring reports can be a bit complicated for non-tech people.

Overall: ClubExpress is the most used software in our organization when it comes to registering new members and processing their payments for annual or bi-annual membership fees.

Pros: ClubExpress offers the breadth of options and tools to assemble and run the membership website is useful for novice and expert users. It is quick and simple to build each page and element.

Cons: Some practice is needed but you get the hang of it quick enough. Just a few of the more quirky menu items (ads in a scrolling list at bottom of pages) are a little tricky to remember where to load what element up each time an ad changes.

Overall: ClubExpress is a very thorough toolset - if you're doing membership, payments, event calendar etc. it has it all easily customizable and ready to go.

Pros: I know I can always reach someone by phone or email if I get stuck using the site. when I dial the number. a real person always picks up and helps me figure out what's wrong. There is a one-day turnaround time for emails. For someone like me who is not very tech-savvy but ended up becoming the team admin because no one else volunteered, the kind and friendly support has been invaluable.

Cons: It's a challenge to make a novel event in the calendar system, especially for something out the ordinary, like a fundraiser instead of a dinner.
Everything else is perfect and we get a lot out of ClubExpress.

Overall: Members of our Marketing team love using ClubExpress. We use it to advertise our services, keep track of registrations and renewals communicate with our clients, and keep track of important documents. I was looking for a new website platform a few years ago, suggested them and then helped them implement ClubExpress. Our team now really enjoy working with ClubExpress because it makes it easy and saves a lot

Pros: Usability is definitely the feature we like the most. Our club is run entirely by volunteers, so the fact that members can manage their own memberships and sign up or renew their own subscriptions online is a huge help.

Cons: Sending emails is not intuitive and we lack a lot of customization for our needs: we would also like better data management and development tools.

Overall: Has a centralized database for all club data, a unified user interface, and real-time data access. Web administration is now much easier.
Improvements made to the speed with which members may renew their memberships. This has helped us tremendously with event registration.

Pros: Because of how important it is to our business, we can't do without this program. Without it, we'd have to hire full-time staff to do the work that volunteers are already doing. That would significantly increase the already modest fee we charge our elderly members for these services. For the past ten years, I've managed to run my business entirely online, without ever setting foot in an office. Meaning that coordinators can do their jobs without leaving their homes, this (directory, calendar, storefront, photo albums, custom video page). Helpful webinars and online courses are much appreciated. We are still finalizing our setup and are therefore not yet fully functional, but we are confident that our initial assumptions will prove correct.

Cons: For various reasons, we've fallen behind schedule in setting up, but based on what we've learned and accomplished so far, we've discovered that edit windows present some of the greatest difficulties due to inconsistencies in the available tools and formats.

Overall: After much deliberation, we have decided to switch to ClubExpress, and we are confident that they will be able to provide our nonprofit with the resources it needs to thrive. Currently, the membership fee is being collected later than expected. Because of the built-in features of our website, all of our members, or just a select few, can have access to our secure online document archive. ClubExpress's included phone and email support is readily accessible to all subscribers.

Pros: With ClubExpress, we can quickly and easily complete a wide variety of vital activities for our company. There is a wide variety of uses, and every time I consider them, I come up with ideas for how we might better serve our community.

Cons: Unfortunately, it's not always simple or obvious how to use the features. However, our company has received excellent assistance from the allocated representatives, who are also experts in their fields.

Overall: Membership management is my responsibility, and it's my first time setting up a full OS. It's a great tool for keeping tabs on everyone in our group. I do some light web maintenance and I love how everything turns out.

Pros: The program has very function that we might want in a management suite. As soon as we identify a need, we have access to whatever it is.

Cons: I have few complaints regarding the program. Although it's understandable to desire changes that aren't high on their list of priorities, the company generally does a decent job of releasing new versions and addressing user feedback with each one.

Overall: For clubs and memberships in general, I really recommend ClubExpress. Every day, it gets better. What I really want is a more convenient way to contact customer support (a chat feature would be great). If I don't phone the support line, it'll be a while before I get answers to many of my issues.

Pros: The adaptability of ClubExpress, especially in terms of assistance, is what I like most about it. We have always been able to reach out to ClubExpress whenever we've had a query or problem with the platform.

Cons: The interface can be difficult to work with at times, in my opinion, and needs to be streamlined. I realize that the tool's capabilities much beyond what we currently need as a team, yet there are occasions when I wish the user interface were more refined.

Overall: We appreciate all the work that is being done to enhance and grow the site, even if some of the new features aren't directly applicable to our organization. We like the tutorial videos and the availability of dedicated tech help.

Pros: ClubExpress is always innovating, adding new updates and features to improve the user experience. The communication tools do not allow you to create surveys, polls and mass emails to members. By giving us all of these capabilities with the flexibility to customize the privacy of content and your members, we couldn't be more pleased with the results.

Cons: The image and video functions could be greatly improved. Also, ClubExpress is amazing.

Overall: ClubExpress is comprehensive, customizable, easy to use and reasonably priced. Thanks to its features, we were able to concentrate our efforts on creating and establishing our organization during the start-up phase, knowing that the necessary foundation was already in place. By automating volunteer registration, event and membership management, not to mention contacts with our members, we can easily manage our membership database and have saved a significant amount of volunteer time. We have expanded significantly, and ClubExpress has expanded along with us.

Pros: After getting the hang of it, it's not too difficult to use. Being a social organization, we don't need a lot of bells and whistles, thus our needs are straightforward. All of our events and membership renewals are handled through this system. There is a lot of value in the fact that renewal notifications may be set to automatically occur. The events plugin is fantastic, however it does have a few drawbacks. The outstanding assistance is one of the best features of CE. They are quick to respond, and I usually obtain a solution to my problem on the first try.

Cons: Despite its superior functionality and wealth of information, the system's development tools are old, and navigation may be a pain. If advancements in current technology aren't in the cards, at least phone support can make up the difference. Membership dues would be a huge boon to our organization as well. Perhaps that can be considered for a release in the future.

Overall: The system's ability to automate the management of members in a voluntary club setting is remarkable. It's a robust piece of software with a wide range of capabilities, but the initial setup might be challenging for those who aren't accustomed to working with web-based applications.

Pros: Once you conquer the technical side of ClubExpress, it is agile and, eventually, intuitive. It integrates membership management, event planning, payments, email and more. The recent addition of quizzes is an excellent choice. The breadth of options and tools ClubExpress has for assembling and running the website offers novice and expert users a quick and easy way to build all the details successfully.

Cons: There is a learning curve to use all its functions, and the first setup can be complex, but perseverance is definitely rewarded.

Overall: We have gained great responsiveness from our members and through the storage and sharing of documents and discussion groups with ClubExpress. Not all of the tools and customization options available are as simple as they seem; but, the tutorials are helpful and the staff is always there to troubleshoot. You won't need to talk to a robot or wait forever. I'm not sure how it compares to other systems because I haven't used any, but I'm happy with ClubExpress and have no plans to change.

Pros: ClubExpress has made it as simple as possible to manage our memberships. Especially for someone who is not as knowledgeable about how to set things up independently. Setting it up is pretty straightforward, and I'm thrilled with all the options ClubExpress offers. Your team is extremely helpful and accommodating and willing to go the extra mile to troubleshoot and resolve issues.

Cons: To be perfectly honest, I have no complaints about ClubExpress. This add-on has been done by experts. They offer fantastic customer service. Every time I have needed help with troubleshooting, they have responded quickly and in great detail to help me.

Overall: For me, ClubExpress is worth it for the time I can save. Although the cost may not be the lowest, for one year it's not too bad, and you get a lot for your money. I really liked that it offers a great platform for registrations, emails, documents, and many other features. Like anything, there is a learning curve, although for me it hasn't been a big concern.