Frank
Frank is a cloud-based customer research platform that helps product and growth teams collect qualitative feedback through AI-moderated voice interviews. Teams create interview guides, share interview links, and embed an interview widget on a website or app. During a conversation, Frank asks follow-up questions based on a participant’s responses, then transcribes and organizes discussions into summaries, themes, sentiment, and highlights linked to source conversations. Teams use it for customer discovery, product and concept research, onboarding, feature feedback, customer experience, and churn research. Interviews can be conducted in more than 30 languages. Frank also provides a REST API and an MCP connector for compatible AI tools, allowing teams to access research data from supported tools.
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Discuss.io
5.0 out of 5 stars
(4 Ratings)
Discuss.io is a smart video platform that helps global brands and agencies plan, execute and share qualitative research conversations at scale. We help enterprise market researchers, UX researchers, product managers, sales professionals, brand managers and CX departments ramp consumer conversations and streamline the workflow. Built by market researchers, key features include live video interviews, mobile screen share, interactive whiteboards, built-in auto translation (100+ languages), powerful tagging and the Respondent Management Hub. Easily create clips of important moments and build a highlight reel that tells a story, without pouring through hours of video. In addition to a world-class technology platform, we can provide a range of market research services such as moderation, human translation, recruiting and program management through our marketplace.
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Aptitude
Let our AI conduct and analyze conversations with hundreds of customers, delivering the depth of an interview at the scale of a survey. Replace manual research methods with AI-moderated interviews and understand your customers at speed and scale. Customize your own AI interviewer by building your own discussion guide, adding moderator instructions, and adding relevant files about your study. Conduct hundreds of interviews at once. Our AI interviewer engages participants in meaningful conversations and delves deeper to uncover the reasoning behind their responses. Effortlessly summarizes transcripts, identifies key themes, and delivers actionable insights to help you make informed decisions that drive business growth. Aptitude offers a range of use cases to fully understand your customers, inside and out. Get deep qualitative and quantitative feedback on new products. Automatically interview churned users so you can get feedback immediately.
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Convo
Convo is a work collaboration platform that goes beyond chat/messenger solutions; in addition to quick chats, all thoughtful conversations around work ideas and associated attachments seamlessly merged. Convo perfectly combines Asynchronous and Synchronous communications for manager strengthening team culture & help increase team performance. Streamline your on-desk workforce communication. Convo helps eliminate distance between teams and enables real-time collaboration. Convo eliminates the void between non-desk teams. With a multi-channel communication platform, Convo unifies your non-desk teams. Successful organizations don’t try to reinvent the wheel. Build smart, productive workflows once that automate common processes every time, saving hours each week and ensuring the right steps are being taken. Automate form-intensive, approval-based processes across departments and systems. Empower business users from every department to run their own workflows — no coding experience required
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