Audience
Businesses and stores requiring a solution to increase sales and manage support effortlessly
About DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.
Other Popular Alternatives & Related Software
Lead Notifi
Lead Notifi is a WhatsApp sales and marketing automation platform designed to help businesses manage customer communication and generate more leads. Built on the official WhatsApp Business API, it allows companies to send broadcasts, automate replies, and track customer interactions from a centralized dashboard. Businesses can import contacts and launch targeted messaging campaigns with real-time insights on delivery, reads, and engagement. The platform includes AI-powered automation that can respond to customer queries, qualify leads, and schedule follow-ups automatically. Lead Notifi also supports multi-channel communication by integrating WhatsApp, Instagram, and Messenger conversations into one unified inbox. Interactive message features such as call-to-action buttons and quick replies help businesses improve engagement and conversion rates. With automation workflows and campaign tracking, Lead Notifi helps businesses scale their customer communication and marketing efforts efficie
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Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications.
We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including:
SMS
MMS
RCS
Live Chat
WhatsApp Business
Apple Messages for Business
Facebook Messenger
Instagram Business
Telegram
Viber
Voice / VOIP
Video
Email
Learn more about Infobip
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.
Learn more about Atom
Lime Connect
Lime Connect is a German AI software solution that enables companies to automate customer communications across all channels and consolidate them into a single omnichannel inbox.
AI agents answer inquiries and autonomously handle entire processes. With Copilot, service teams gain an AI assistant with context and suggested responses. A central knowledge base feeds AI Agents and Copilot with the necessary content.
With the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. The Message Center consolidates website chat, email, WhatsApp, and Instagram, allowing you to assign conversations to team members and maintain an overview.
Lime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, and proactively reach customers through WhatsApp campaigns.
Lime Connect is developed and hosted in Germany, GDPR-compliant, ISO 27001-certified, and EU AI Act-ready.
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Pricing
Free Trial:
Free Trial available.
Company Information
DelightChat
India
www.delightchat.io
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Support
24/7 Live Support
Online
DelightChat Frequently Asked Questions
Q: What kinds of users and organization types does DelightChat work with?
DelightChat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DelightChat support in their product?
DelightChat supports these languages: English.
Q: What kind of support options does DelightChat offer?
DelightChat offers support via 24/7 live support and online.
Q: What other applications or services does DelightChat integrate with?
DelightChat integrates with: Facebook Messenger, Facebook, Gmail, Instagram, Shopify, and WhatsApp.
Q: Does DelightChat have an API?
Yes, DelightChat has an API.
Q: Does DelightChat have a mobile app?
Yes, DelightChat has a mobile app for iPad and iPhone.
Q: What type of training does DelightChat provide?
DelightChat provides training in the form of documentation and live online.
Q: Does DelightChat offer a free trial?
Yes, DelightChat offers a free trial.
