Audience
Risk Managers, Captive Managers, Third Party Administrators, Defense Attorneys, Risk Pools
About Direct Claim Solution
Claims and Litigation management software for Captive or Risk Retention Group property and casualty claims. Direct Claim Solution is a complete system with claims, policy and vendor management for Self-Insured, Captive or Risk Pool programs. Offers industry specific tools for investigating and analyzing law as well as coverage. Modules for litigation management, subrogation and loss recovery as well as document management included. Merge feature makes for easy letter or email creation.
For management, the robust report screen allows multi-conditional querying of claims by exposure type, state of loss, date ranges and policy issuance periods. Vendor isolation feature allows external service providers to access and populate fields in the system as needed to expedite reporting and collaborative analysis.
See our website at www.directclaimsolution.com
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Innovative Computer Systems
Founded: 2001
United States
directclaimsolution.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
On-Premises
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Direct Claim Solution Frequently Asked Questions
Q: What kinds of users and organization types does Direct Claim Solution work with?
Direct Claim Solution works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Direct Claim Solution support in their product?
Direct Claim Solution supports these languages: English.
Q: What kind of support options does Direct Claim Solution offer?
Direct Claim Solution offers support via phone support and online.
Q: What other applications or services does Direct Claim Solution integrate with?
Direct Claim Solution integrates with: User.com.
Q: What type of training does Direct Claim Solution provide?
Direct Claim Solution provides training in the form of documentation, live online, and in person.
Q: Does Direct Claim Solution offer a free trial?
Yes, Direct Claim Solution offers a free trial.
Direct Claim Solution Product Features
Financial Risk Management
Operational Risk Management
Supported
Risk Analytics Benchmarks
Supported
Compliance Management
Not Supported
Credit Risk Management
Not Supported
For Hedge Funds
Not Supported
Liquidity Analysis
Not Supported
Loan Portfolio Management
Not Supported
Market Risk Management
Not Supported
Portfolio Management
Not Supported
Portfolio Modeling
Not Supported
Stress Tests
Not Supported
Value At Risk Calculation
Not Supported
Insurance Claims Management
Claims tracking
Supported
Customer portal
Supported
Document management
Supported
EDI data exchange integrations
Supported
Reporting
Supported
CRM
Not Supported
Electronic claims
Not Supported
Fraud management
Not Supported
Integrated Risk Management
Incident Management
Supported
Operational Risk Management
Supported
Vendor Management
Supported
Audit Management
Not Supported
Compliance Management
Not Supported
Dashboard
Not Supported
Disaster Recovery
Not Supported
IT Risk Management
Not Supported
Risk Assessment
Not Supported
Safety Management
Not Supported
P&C Insurance
Claims Management
Supported
Customer Portal
Supported
Document Management
Supported
Policy Management
Supported
Reinsurance Administration
Supported
Billing & Invoicing
Not Supported
Broker / Agent Portal
Not Supported
Commission Management
Not Supported
Insurance Rating
Not Supported
Marketing Automation
Not Supported
Quote Management
Not Supported
Underwriting Management
Not Supported
Risk Management
Compliance Management
Supported
Response Management
Supported
Alerts/Notifications
Not Supported
Auditing
Not Supported
Business Process Control
Not Supported
Corrective Actions (CAPA)
Not Supported
Dashboard
Not Supported
Exceptions Management
Not Supported
IT Risk Management
Not Supported
Internal Controls Management
Not Supported
Legal Risk Management
Not Supported
Mobile Access
Not Supported
Operational Risk Management
Not Supported
Predictive Analytics
Not Supported
Reputation Risk Management
Not Supported
Risk Assessment
Not Supported
Warranty Management
Contract Management
Supported
Policy Management
Supported
Service Management
Supported
Warranty Tracking
Supported
Eligibility Verification
Not Supported
For Field Service
Not Supported
For General Contractors
Not Supported
For Manufacturers
Not Supported
Parts Management
Not Supported
Product Registration
Not Supported
Repair Management
Not Supported
Returns Management
Not Supported
Direct Claim Solution Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Incredible software and customer service!" 5 out of 5 stars Posted 2023-04-04
Pros: Software functionality, ease of use, customer service.
Cons: N/A.
Overall: DCS is integral to the management and operation of our company’s extended warranty program. This all-in-one software enables us to store contract information, manage claims, comply with Captive accounting practices, and analyze data. Not only is the functionality of the software incredible, but so is the customer service behind it. Over the past five years, the DCS team has always been available to answer questions and provide support.
Read More...Reply from Direct Claim SolutionPosted 2023-04-05
It's been a pleasure to be a part of your growth. Your project helped us prove the flexibility of DCS by creating a dedicated warranty contract and warranty claim section. We enjoy watching your Captive program succeed.
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