Audience
Small and mid-sized support teams at SaaS, e-commerce, and service businesses.
About EasyReply
EasyReply is a cloud help desk that brings email, WhatsApp, website live chat through Support Bubble, and Slack into a shared inbox. Teams can assign conversations, mention teammates, add private notes, and organise tickets with labels, priorities, and service-level targets. AI drafts replies, summarises conversations, and suggests knowledge-base answers; AI agents handle routine questions and hand off uncertain cases to people. Teams can automate tagging, routing, responses, and webhooks. Integrations add customer context from Stripe, Chargebee, Shopify, HubSpot, Linear, and GitHub. Designed for small and mid-sized support teams in SaaS, e-commerce, and service businesses, EasyReply offers a free plan and paid subscriptions with monthly AI credits. New workspaces can try paid features for 14 days without a credit card.
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Pricing
Starting Price:
$24/user/month
Pricing Details:
Free plan: $0/month. Starter: $24 per user/month in USD pricing (the UK-localized page shows £19 per user/month). Paid plans include AI credits. New workspaces can try paid features for 14 days without a credit card. Prices may exclude applicable taxes.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
EasyReply Ltd
Founded: 2023
United Kingdom
easyreply.io
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
EasyReply Frequently Asked Questions
Q: What kinds of users and organization types does EasyReply work with?
EasyReply works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does EasyReply support in their product?
EasyReply supports these languages: English.
Q: What kind of support options does EasyReply offer?
EasyReply offers support via online.
Q: What other applications or services does EasyReply integrate with?
EasyReply integrates with: Chargebee, ChatGPT, GitHub, HubSpot CRM, Linear, Model Context Protocol (MCP), Shopify, Slack, Stripe, and Zapier.
Q: Does EasyReply have an API?
Yes, EasyReply has an API.
Q: What type of training does EasyReply provide?
EasyReply provides training in the form of documentation.
Q: Does EasyReply offer a free trial?
Yes, EasyReply offers a free trial.
Q: How much does EasyReply cost?
Pricing for EasyReply starts at $24/user/month.
