Audience

Engineering teams, SREs, developers, and platform architects who need scalable, AI-powered observability across modern applications, infrastructure, and cloud-native environments.

About Grafana Cloud

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.

Pricing

Starting Price:
$0
Pricing Details:
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Visit Website

Integrations

API:
Yes, Grafana Cloud offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
More Reviews for Grafana Cloud Write a Review

Company Information

Grafana Labs
Founded: 2014
United States
grafana.com

Videos and Screen Captures

Play Video Grafana Cloud Screenshot 1 Grafana Cloud Screenshot 2 Grafana Cloud overview Adaptive Telemetry

Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Grafana Cloud Frequently Asked Questions

Q: What is Grafana Cloud?
Grafana Cloud is the open observability cloud from Grafana Labs—a fully managed platform that unifies metrics, logs, traces, and profiles in one place. Built on the open-source LGTM stack, it provides full-stack observability with AI-powered insights, native OpenTelemetry and Prometheus support, and hundreds of integrations.
Q: What is the difference between Grafana Cloud and Grafana OSS?
Grafana Cloud is the open observability cloud from Grafana Labs—a fully managed platform that unifies metrics, logs, traces, and profiles for full-stack observability. Built on the open-source LGTM stack (Grafana, Mimir, Loki, and Tempo), it includes scalable telemetry storage, AI-powered observability, incident response workflows, hundreds of integrations, and native OpenTelemetry support, all delivered as a managed service. Grafana OSS is the open source visualization and dashboarding platform. It allows teams to explore data and build dashboards using many data sources, but it requires self-managed infrastructure and does not include the managed telemetry backends, automation, and advanced observability capabilities available in Grafana Cloud.
Q: Is Grafana Cloud secure and enterprise-ready?
Yes. Grafana Cloud is built for enterprise-grade security, reliability, and compliance. The platform supports single sign-on (SSO), role-based access control (RBAC), and audit logging to help organizations manage access and protect sensitive telemetry data. Grafana Cloud is designed to meet the needs of large-scale production environments with robust security practices and enterprise support. For government agencies and highly regulated industries, Grafana Federal Cloud is available and is FedRAMP High authorized, meeting stringent U.S. federal security requirements. Together, these capabilities allow organizations across commercial and public sectors to adopt Grafana Cloud with confidence while maintaining strong security and compliance standards.
Q: How does Grafana Cloud pricing work?
Grafana Cloud pricing offers three plans: Free (with generous limits), Pro (monthly, on-demand), and Enterprise (annual). Each plan offers different levels of usage, retention, and support. Compare plans.
Q: Does Grafana Cloud use AI?
Yes. Grafana Cloud includes AI-powered observability capabilities that help teams investigate issues, analyze telemetry, and resolve incidents faster. Features like Grafana Assistant use advanced AI models to help engineers explore data and troubleshoot problems more efficiently. Combined with machine learning for anomaly detection and intelligent data analysis, these capabilities help teams surface meaningful insights from metrics, logs, and traces—reducing manual investigation and accelerating incident response.
Q: How quickly can I get started with Grafana Cloud?
You can sign up in minutes with no credit card required. The free plan includes access to all of our full-stack observability products, plus metrics, logs, traces, and dashboards—ready to use immediately. Compare plans.
Q: Does Grafana Cloud support OpenTelemetry?
Yes. Grafana Cloud fully supports OpenTelemetry, making it easy to ingest and analyze telemetry data from modern applications and infrastructure.
Q: Can Grafana Cloud handle large-scale observability data?
Yes. Grafana Cloud is built to scale from startups to enterprises, handling millions of time series, high log volumes, and distributed traces without performance bottlenecks.
Q: What kinds of users and organization types does Grafana Cloud work with?
Grafana Cloud works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Grafana Cloud support in their product?
Grafana Cloud supports these languages: Chinese (Simplified), English, French, German, and Spanish.
Q: What kind of support options does Grafana Cloud offer?
Grafana Cloud offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Grafana Cloud integrate with?
Grafana Cloud integrates with: AccessOwl, Activu, OpsWorker, Aidbox FHIR Platform, Aiven, akenza, AlertOps, Altinity, Amazon Managed Grafana, Amazon Timestream, Amotus, APERIO DataWise, Apolo, Aporia, Aspecto, AWS Marketplace, Azure Managed Grafana, Azure Marketplace, B2Broker Merchant Solution, Baz, BentoML, Better Stack, Oracle Big Data Discovery, Blink, and Calisti and more.
Q: Does Grafana Cloud have an API?
Yes, Grafana Cloud has an API.
Q: What type of training does Grafana Cloud provide?
Grafana Cloud provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Grafana Cloud offer a free trial?
Yes, Grafana Cloud offers a free trial.
Q: How much does Grafana Cloud cost?
Pricing for Grafana Cloud starts at $0.
Q: What pricing for support is available for Grafana Cloud?
Grafana Cloud offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Grafana Cloud?
Grafana Cloud offers training included with purchase.

Grafana Cloud Product Features

Application Performance Monitoring (APM)

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Dashboard

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

Data Visualization

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Database Monitoring

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Supported
Predictive Analytics Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported
Dependency Tracking Not Supported
Prioritization Not Supported

IT Alerting

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

IT Infrastructure Monitoring

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Incident Management

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
IT Incident Management Supported
Incident Reporting Supported
Root-Cause Diagnosis Supported
Task Management Supported
Ticket Management Supported
OSHA Compliance Not Supported
Safety Management Not Supported

Incident Response

Workflow Management Not Supported
Workflow Automation Not Supported
Incident Database Not Supported
Incident Alerting Not Supported
Incident Reporting Not Supported
Incident Logs Not Supported
Threat Intelligence Not Supported
Security Orchestration Not Supported
Automated Remediation Not Supported
SLA Tracking / Management Not Supported
Forensic Data Retention Not Supported
Privacy Breach Reporting Not Supported
Compliance Reporting Not Supported
SIEM Data Ingestion / Correlation Not Supported
Timeline Analysis Not Supported
Attack Behavior Analytics Not Supported

Performance Testing

Web Testing Not Supported
Historical Reporting Not Supported
Load Testing Not Supported
Debugging Not Supported
Cross Browser Testing Not Supported
UI Testing Not Supported
Regression Testing Not Supported
Mobile Testing Not Supported
Parallel Testing Not Supported
API Testing Not Supported
Benchmarking Not Supported

Reporting

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Supported
Forecasting Supported
OLAP Supported
Report Export Supported
Scheduled / Automated Reports Supported
Financial Reports Not Supported
Marketing Reports Not Supported
Sales Reports Not Supported

Grafana Cloud Additional Categories

Grafana Cloud Verified User Reviews

Write a Review
  • Arturo U.
    Systems Supervisor
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 5 out of 5 stars
    Pricing 3 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "AI integration is top notch"

    5 out of 5 stars Posted 2026-10-20

    Pros: - Excellent support.
    - Love all the documentation that exists. makes it so much better than closed source products that we migrated away from.
    - We've had the best experience with both the people that got us stood up and the continued support. Our account manager is a complete rockstar. Chris Harbro is probably the most technical account manager I've dealt with and his tenacity for finding solutions to our issues is impressive. Our onboarding sales engineer Ian Bloom was like that as well.
    - AI features. This is what hooked us. AI is changing so quickly so who knows what this'll look like when someone reads this: I started using grafana MCP with grafana at first so when I started using the AI assistant in the cloud it was amazing, MCP alone is great but there's still a disconnect between the operator and the harness on what each other is looking at. with the AI assistant if works more more symbiotically. I will admit that now with claude chrome extension though it's pretty close.

    Cons: - Not the easiest to set up. quite a bit more work than some of other systems we've tried.

    Overall: I'm very happy we moved over to Grafana Cloud. we get better insight into our systems as a whole since there is just so much integrations. This centralization makes analysis better and easier for us with AI assistance.

    Read More...
  • Curtis B.
    IT Operations Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Best Observability Tool Around"

    5 out of 5 stars Posted 2026-09-23

    Pros: Grafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.

    Cons: Due to the ease of use creating new dashboards, you have to be very disciplined to check for other dashboards before you just make the same one again. The number of times I've made a dashboard only to find out that somebody made the same one a few months ago but with a different name.

    Overall: Grafana is a great tool that we utilize everyday. Technical dashboards and C-Level dashboards can be right next to each other and look great. Data can be made to actually be pretty and not just text on a page.

    Read More...
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