Audience

Companies searching for a solution to automate business cases

About Herbie.ai

Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.

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Pricing

Starting Price:
$1000
Free Trial:
Free Trial available.

Integrations

API:
Yes, Herbie.ai offers API access
See Integrations

Ratings/Reviews - 4 User Reviews

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5
More Reviews for Herbie.ai Write a Review

Company Information

Herbie.ai
Founded: 2018
United Arab Emirates
www.herbie.ai

Videos and Screen Captures

Play Video Herbie.ai Screenshot 1 Herbie.ai Screenshot 2
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Herbie.ai Frequently Asked Questions

Q: What kinds of users and organization types does Herbie.ai work with?
Herbie.ai works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Herbie.ai support in their product?
Herbie.ai supports these languages: Arabic, Bengali, Chinese (Simplified), English, French, German, Greek, Hindi, Indonesian, Malayalam, Punjabi, Romanian, Russian, Tamil, Telugu, Turkish, and Urdu.
Q: What kind of support options does Herbie.ai offer?
Herbie.ai offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Herbie.ai integrate with?
Herbie.ai integrates with: Alexa Smart Properties, Facebook Messenger, Facebook, Instagram, Skype, Telegram, X (Twitter), and WhatsApp.
Q: Does Herbie.ai have an API?
Yes, Herbie.ai has an API.
Q: Does Herbie.ai have a mobile app?
Yes, Herbie.ai has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Herbie.ai provide?
Herbie.ai provides training in the form of documentation, live online, webinars, in person, and videos.
Q: Does Herbie.ai offer a free trial?
Yes, Herbie.ai offers a free trial.
Q: How much does Herbie.ai cost?
Pricing for Herbie.ai starts at $1000.
Q: What pricing for support is available for Herbie.ai?
Herbie.ai offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Herbie.ai?
Herbie.ai offers training included with purchase and additional fee / premium available.

Herbie.ai Product Features

Artificial Intelligence

Chatbot Supported
For Healthcare Supported
For Sales Supported
For eCommerce Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Chatbot

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported
Inline Media / Videos Not Supported
Prediction Not Supported

Conversational AI

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Proactive Chat Not Supported
Screen Sharing Not Supported

Machine Learning

Deep Learning Supported
Natural Language Processing (NLP) Supported
Predictive Modeling Supported
Statistical / Mathematical Tools Supported
Templates Supported
ML Algorithm Library Not Supported
Model Training Not Supported
Visualization Not Supported

Natural Language Processing

Co-Reference Resolution Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Supported
In-Database Text Analytics Not Supported
Open Source Integrations Not Supported
Parsing Not Supported
Tokenization Not Supported

Herbie.ai Verified User Reviews

Write a Review
  • A Herbie.ai User
    Web developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Smart Solution for Streamlined Business Operations"

    5 out of 5 stars Posted 2026-02-10

    Pros: The software is user-friendly, feature-rich, and highly reliable. It automates routine tasks, improves productivity, and provides excellent visibility through dashboards and reports. The implementation and support teams are responsive and helpful.

    Cons: Some advanced configurations require initial training, and additional onboarding resources or tutorials would make the learning process faster for new users.

    Overall: Overall, the experience has been very positive. The system performs consistently, integrates well with existing tools, and helps streamline daily operations. Customer support is prompt, and updates continuously improve functionality.

    Read More...
  • A Herbie.ai User
    Developer
    Used the software for: 2+ Years
    Frequency of Use: Yearly
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "AI-Powered Platform That Simplifies Digital Compliance and Governance"

    5 out of 5 stars Posted 2026-01-19

    Pros: Herbie.ai offers an intelligent, future-ready platform that simplifies regulatory compliance, governance workflows, and digital operations. The AI-driven insights, automation capabilities, and intuitive dashboard help reduce manual effort, improve accuracy, and enable faster decision-making. It is scalable, secure, and well-suited for modern enterprises and government-focused use cases.

    Cons: While the overall design is clean and functional, some interface elements could be more visually refined. Improving spacing consistency, icon clarity, and color contrast would enhance usability and make the platform feel even more modern.

    Overall: Overall, my experience with Herbie.ai has been very positive. It is a robust, innovative, and reliable AI platform that effectively supports compliance, governance, and digital transformation initiatives. The solution is well-designed, performance-driven, and continuously evolving to meet future regulatory and enterprise needs.

    Read More...
  • A Herbie.ai User
    Project manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 100 - 499
    Design 4 out of 5 stars
    Ease 4 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Herbie"

    5 out of 5 stars Posted 2024-04-10

    Pros: I love how Herbie.ai seamlessly bridges voice and text communication, offering a truly conversational experience for customers. Its two-way voice-enabled capabilities make interactions feel natural and effortless, enhancing customer satisfaction

    Cons: While Herbie.ai offers conversational support via voice and text, some users may find limitations in its ability to understand complex queries or accents accurately.
    Additionally, reliance on AI assistants like Herbie.ai may raise concerns about data privacy and security for customers interacting with sensitive information.

    Overall: With its intuitive voice-enabled speaking capabilities, Herbie.ai revolutionizes customer engagement, delivering unparalleled convenience and satisfaction

    Read More...
  • Gnana S.
    SEO analyst
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Best chatbot for lead generation"

    5 out of 5 stars Edited 2023-02-16

    Pros: Herbie chatbot answers quickly to the website visitors and gets their information. Its responsiveness is so good and its customer support is nice.

    Cons: Overall it's a good product for businesses to get more leads.

    Overall: Everything in this chatbot is good. Its responsiveness and its answers correctly to the questions asked by customers.

    Read More...
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