Audience

Technical Communications, Information Development, Product, Customer Experience, Engineering

About Heretto

Heretto is the ultimate content operations platform for customer-driven companies. Our cutting-edge CCMS, Deploy API, and Portal toolset empowers users to independently resolve product issues, streamlining support and elevating customer experiences.

Effortlessly create, distribute, and personalize documentation for exceptional content experiences across all touchpoints all on one cloud-based platform. From the blank page to fully personalized help sites, Heretto's intuitive interface ensures swift content deployment and seamless collaboration for enterprise organizations.

Stay ahead in the digital landscape and deliver content that delights modern customers with Heretto's unrivaled capabilities.

Integrations

API:
Yes, Heretto offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Heretto
United States
heretto.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Heretto Frequently Asked Questions

Q: What kinds of users and organization types does Heretto work with?
Heretto works with these users and organization types: Mid Size Business and Enterprise.
Q: What languages does Heretto support in their product?
Heretto supports these languages: English.
Q: What kind of support options does Heretto offer?
Heretto offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Heretto integrate with?
Heretto integrates with: Fluid Topics, Ingeniux, and XTM Cloud.
Q: Does Heretto have an API?
Yes, Heretto has an API.
Q: What type of training does Heretto provide?
Heretto provides training in the form of documentation, live online, and webinars.
Q: What pricing for support is available for Heretto?
Heretto offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Heretto?
Heretto offers training included with purchase and additional fee / premium available.

Heretto Product Features

Content Management

Customizable Templates Supported
Full Text Search Supported
Text Editor Supported
Version Control Supported
Audio Content Not Supported
Document Indexing Not Supported
E-forms Not Supported
Image Editor Not Supported
SEO Management Not Supported
Video Content Not Supported
Website Management Not Supported

Document Control

Archiving & Retention Supported
Automated Routing Supported
Compliance Management Supported
Electronic Signature Supported
Version Control Supported
Change Management Not Supported
Escalation Management Not Supported
Periodic Review Not Supported

Document Generation

Batch Processing Supported
Collaboration Supported
Digital Signature Supported
Interaction Tracking Supported
Multiple Output Formats Supported
Templates Supported

Document Version Control

Access Controls/Permissions Supported
Approval Process Control Supported
Archiving & Retention Supported
Audit Trail Supported
Commenting / Notes Supported
Revision History Supported
Version Comparison Supported
Version Rollback Supported
Document Check-in / Check-out Not Supported
For Engineering Documents Not Supported

Enterprise Content Management (ECM)

Archiving & Retention Supported
Collaboration Tools Supported
Content Lifecycle Management Supported
Document Management Supported
Electronic Signature Supported
Information Governance Supported
Search Supported
Version Control Supported
Workflow Management Supported
Digital Asset Management Not Supported
Mobile Access Not Supported

Help Authoring Tools

Collaboration Tools Supported
Content Library Supported
Multi-Format Output Supported
Translation Tools Supported
Version Control Supported
Drag & Drop Editing Not Supported
Image Library Not Supported
Import HTML / Word Not Supported
Offline Editing Not Supported
Preview Output Not Supported
Screenshot Tool Not Supported
Search Not Supported
Templates Not Supported
Text Editor / Word Processor Not Supported

Proofreading

Contextual Speller Supported
Dictionary / Thesaurus Supported
Grammar Check Supported
Spell Check Supported
Style Check Supported
Text Editor Supported
Plagiarism Detection Not Supported
Punctuation Check Not Supported
Reporting & Statistics Not Supported

Translation Management

Collaboration Supported
Version Control Supported
Workflow Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
For Software Not Supported
For Websites Not Supported
Localization Automation Not Supported
Machine Translation Not Supported
Marketing Management Not Supported
Order Management Not Supported
Permission Management Not Supported
Project Tracking Not Supported
Quality Control Not Supported
Quotes / Estimates Not Supported
Resource Management Not Supported
Terminology Management Not Supported
Translation Analytics Not Supported
Translator Database Not Supported

eLearning Authoring Tools

Content Import / Export Supported
Interactive Content Supported
PowerPoint Conversion Supported
Template Management Supported
Test / Quiz Creation Supported
Course Publishing Not Supported
Gamification Not Supported
Instructor-Led Courses Not Supported
Self-Paced Courses Not Supported
Storyboarding Not Supported
Video Management Not Supported