Audience
Businesses and store associates looking for a solution to provide superior customer service and enhance customer loyalty
About IBM Sterling Store Engagement
You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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Product details include:
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IBM Sterling Order Management
Accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in-store (BOPIS), and ship from store (SFS). Empower your business to maximize results by managing business rules that are right for your customers and your business. With real-time inventory management, you can appropriate stock for demand and manage inventory turns. IBM Sterling Order Management provides an intuitive interface with easy-to-use functionality, so you don’t have to rely on IT. Use configurable features for order capture, including real-time inventory, through to fulfillment, to power customer experiences that grow sales while improving profitability. The industry-leading Sterling Order Management solution connects with Adobe Commerce for a best-in-class partnership. IBM created technology to quickly and seamlessly connect order management and commerce solutions.
Learn more about IBM Sterling Order Management
Zenventory
Inventory Management. Order Fulfillment. Shipping. All in One App.
Eliminate the need for multiple apps. From e-commerce to 3PLs, Zenventory has you covered.
Zenventory is a robust yet easy-to-use web-based inventory management, order fulfillment, and shipping software. Get unlimited users in every plan. Bring your online store, accounting system, warehouse(s), and shipping system together into one powerful solution. Zenventory is fully customizable to meet your specific requirements and is backed by our team of readily available customer support technicians - technical support is included with all subscriptions.
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Integrations
API:
Yes, IBM Sterling Store Engagement offers API access
No integrations listed.
Company Information
IBM
Founded: 1911
United States
www.ibm.com/products/store-engagement
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Custom VMs From 1 to 96 vCPUs With 99.95% Uptime
Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
IBM Sterling Store Engagement Frequently Asked Questions
Q: What kinds of users and organization types does IBM Sterling Store Engagement work with?
IBM Sterling Store Engagement works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does IBM Sterling Store Engagement support in their product?
IBM Sterling Store Engagement supports these languages: English.
Q: What kind of support options does IBM Sterling Store Engagement offer?
IBM Sterling Store Engagement offers support via phone support, 24/7 live support, and online.
Q: Does IBM Sterling Store Engagement have an API?
Yes, IBM Sterling Store Engagement has an API.
Q: What type of training does IBM Sterling Store Engagement provide?
IBM Sterling Store Engagement provides training in the form of documentation, live online, webinars, in person, and videos.
