Audience
Retail designers, merchants, planners, and marketers.
About InsightSUITE
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry.
Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their target customers. Our solution collects zero-party, voice of customer data and combines it with AI to make financial goals a reality.
Why First Insight?
First Insight's digital engagement module lets you engage prospects, consumers, customers, and employees via a simple and immersive, browser-based user experience.
This Voice of the Customer software gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
Other Popular Alternatives & Related Software
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI.
The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys.
Learn more about CrossEngage
XPLN Suite
XPLN is one of the leading solutions for collecting current market data, e-commerce price optimization and comprehensive services in the field of Digital Shelf Analytics. A strong focus on technology, innovation and proximity to the customer enable us to deliver higher quality data to our customers and help them grow their business through valuable insights and confident decisions about offers and positioning. Many well-known retailers and brands trust in us.
XPLN automatically collects market prices from online channels about your own and competitors' offers. Brands and retailers can track online ratings, stock levels, prices, marketplace ranking, and other metrics on a centralized platform. Clients can also define product repricing strategies based on configured rules, utilize the price monitoring engine to determine required changes, and manually or automatically adjust prices in the database. Further protect your brand through MAP monitoring and detecting unauthorized sellers.
Learn more about XPLN Suite
InfiViz
InfiViz is a trusted retail visual intelligence partner for global CPG brands.
By combining Image Recognition and AI, our platforms empower retail sales leaders and marketing teams with rich, detailed and accurate in-store execution insights to optimize retail execution, at scale and boost per-store sales by up to 4%.
Get >95% accurate, actionable and real-time execution metrics to improve on-shelf SKU visibility, prevent Out-of-Stocks, and monitor store compliances across 400K + stores.
We have scaled 400,000 stores across 16+ countries.
Top CPG brands like P&G, Nestle, ABinBev and ITC-India today use InfiViz to
Get precision SKU detection in both General and Modern trade stores.
Empower field-force/salesmen/store owners with real-time insights and action plan to fix execution errors on the spot.
Cover 10X more stores.
Improve per-store sales by 2%-4%.
Frequently monitor Store compliance.
Optimize retailer and merchnadizer payouts
Learn more about InfiViz
Lexer
Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement.
With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service.
With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.
Learn more about Lexer
Pricing
Pricing Details:
Custom Pricing
Free Version:
Free Version available.
Integrations
API:
Yes, InsightSUITE offers API access
No integrations listed.
Company Information
First Insight
United States
www.firstinsight.com
Videos and Screen Captures
Other Useful Business Software
Paessler: Easy to Use With Enterprise Power. Free Trial
You shouldn't have to choose between a monitoring tool that's easy to use and one that's powerful enough for a complex environment. PRTG's low-code interface lets any admin build dashboards, set alerts and monitor devices without scripting, while custom sensors and full API access are there when your team needs deeper control. One platform, no compromise. Download a free 30-day trial now.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
InsightSUITE Frequently Asked Questions
Q: What kinds of users and organization types does InsightSUITE work with?
InsightSUITE works with these users and organization types: Mid Size Business, Small Business, Enterprise, and Startup.
Q: What languages does InsightSUITE support in their product?
InsightSUITE supports these languages: English.
Q: What kind of support options does InsightSUITE offer?
InsightSUITE offers support via phone support.
Q: Does InsightSUITE have an API?
Yes, InsightSUITE has an API.
Q: What type of training does InsightSUITE provide?
InsightSUITE provides training in the form of documentation, live online, webinars, in person, and videos.
Q: What pricing for support is available for InsightSUITE?
InsightSUITE offers support included with purchase.
InsightSUITE Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
GDPR Compliance
Supported
Predictive Modeling
Supported
Data Integration
Not Supported
Data Matching
Not Supported
Personalization
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Survey Management
Supported
Trend Analysis
Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
Predictive Analytics
AI / Machine Learning
Supported
Benchmarking
Supported
Data Mining
Supported
Demand Forecasting
Supported
Modeling & Simulation
Supported
Sentiment Analysis
Supported
Data Blending
Not Supported
For Education
Not Supported
For Healthcare
Not Supported
