Insightful

Attendance Tracking

Insightful records attendance automatically for computer-based teams. Clock-in and clock-out are taken from computer activity, the work schedule, the office network or a VPN connection, or entered by the employee, including clocking in against a specific project. Break time and offline time are captured separately. The Attendance Report shows each employee's daily working hours in one chart, with late starts and missed shifts marked. Shift Scheduling places each scheduled shift next to the actual clock-in and clock-out, with lateness, breaks and approved time off, and Schedule Adherence shows how closely people keep to their shifts. Absence alerts flag employees who are off schedule with no time-off record. Approved time off syncs from HR systems such as Workday and BambooHR or is entered in Insightful. Timesheets are generated automatically from recorded hours and can be exported as CSV or sent by email on a schedule.

Business Process Management

Employee Monitoring

Insightful is used by companies evaluating employee monitoring software for computer-based teams. It records which apps, websites and AI tools are used and for how long, splits each day into active and idle time, and shows a timeline of each employee's day and a real-time overview of who is working. App and Website Usage ranks every app and site by use, flags unknown apps as soon as they appear, and labels each one productive, neutral or unproductive per team, which feeds productive-time and utilization reports. Idle time alerts flag extended inactivity. Screenshots are optional and blurred by default; on-demand screenshots, higher screenshot frequency and screen recording are separate add-ons. Insightful does not log keystrokes or capture message or document content. Deployment is visible to employees, each employee has a personal dashboard, and settings can be configured per team or per employee.

HR Analytics

Insightful gives HR teams activity-based data on how work is distributed, without surveys. Workforce Analytics reports show workload and utilization by team, how much of the week goes to scheduled meetings, ad-hoc calls and messaging versus focus time, messaging after hours, productivity on office, remote and hybrid days, and attendance and time off. The AI Adoption Report shows daily AI users, AI time per employee and adoption rate, and groups teams by how deeply and broadly they use AI. People Intelligence adds suggested changes across five use cases: AI Maturity (how deeply each team uses AI), Team Efficiency (share of the week on core work), Workload Balance (uneven load within a team), Work Patterns (interruptions, meetings and after-hours work) and Key Person Risk (work only one person does). Each suggestion includes steps and a target metric. Teams are compared with similar teams and people with their own baseline; nobody is ranked or scored.

Insider Threat Management

Insightful provides insider threat management through Workspace Security, a paid add-on available on any plan. Insider Threat Detection sends alerts on specified apps, websites and keywords, captures a screenshot when an alert fires, and shows a timeline with the logs behind each case; it can be enabled only for the employees an investigation covers. Policy adherence alerts flag unapproved apps, unapproved AI tools and off-hours access, with a daily digest and a breakdown of which rules are triggered most often. Activity Logs provide a timestamped record of application and page-level activity, filterable by person, team and date, with drill-down into any session. Alerts are visible only to the manager who created them, and role-based access limits who can see each investigation.

Process Intelligence

Process Mining

Project Tracking

Insightful tracks time on projects and tasks automatically from computer activity, without manual timers. Projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana, and recorded time is assigned to them automatically. Reports show time spent by project, task, team and employee. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Manual time entries require approval and are kept in an audit trail. Utilization and workload reports show which teams have capacity for new work. Project time can be exported as CSV, emailed on a schedule, or sent to BI tools through the API, the MCP server or the data warehouse integrations add-on.

Remote Work

Insightful records work time the same way for remote, hybrid and in-office employees, including on virtual desktops such as Citrix. Location Insights compares productive time and work time on office, remote and hybrid days at team and office level, using thresholds the company sets. The Communication Report shows how much of the day goes to communication versus focus time, separates scheduled meetings from ad-hoc calls, and shows messaging by time of day, including after hours. Productivity Trends shows how productive time and utilization change for distributed teams over time. Attendance is recorded automatically from activity, the work schedule, the office network or VPN. A real-time overview shows who is currently working, and each employee can see their own data in a personal dashboard.

Time & Attendance

Insightful combines time tracking and attendance for computer-based teams. Clock-in and clock-out are recorded automatically from activity, the work schedule, the office network or VPN, or entered manually; breaks and offline time are captured separately; and timesheets are generated automatically from recorded hours. Shift Scheduling compares each scheduled shift with actual clock-in and clock-out, including lateness, breaks and approved time off, and Schedule Adherence shows how closely shifts are kept. Absence alerts flag unapproved absences. Manual time entries go to a named approver and are kept in a permanent audit trail. Time off syncs from HR systems or is entered in Insightful. Hours can be split by project and task for client billing, and timesheets can be exported as CSV or emailed for payroll. Workstation Mode supports shared computers, and virtual desktops such as Citrix are supported.

Time Tracking

Insightful tracks work time automatically from its desktop app, with no timers or manual timesheets. Time is assigned to projects and tasks based on the work being done, and projects and tasks can be created in Insightful or synced from project management tools such as Jira and Asana. Each employee's day is shown as active and idle time and as a timeline of the apps and websites used. Time worked offline can be added manually; manual entries are flagged separately, sent to a named approver and kept in a permanent audit trail. Billable rates can be applied to recorded hours to show income next to labor cost on each project, and clients can be given access to the time on their own projects. Timesheets, project time and utilization reports can be exported as CSV, emailed on a schedule, or accessed through the API and the MCP server. Insightful runs on Windows, macOS, Linux and virtual desktops such as Citrix.

Workforce Management

Insightful's workforce reports cover capacity, utilization and how work time is spent across computer-based teams. Productivity Trends compares productive time and utilization for any period against the previous one, up to six months, and lists the top teams, employees and apps behind each change. Utilization is calculated per team with one of four formulas: Standard Hours, Scheduled Hours, Work Hours or Active Hours. Capacity Analysis and Workload Distribution show which teams have room, with Workload Distribution counting how many people in each team are overutilized, within range or underutilized against thresholds you set. The Communication Report splits the workday into communication and focus time, separates scheduled meetings from ad-hoc calls, and breaks meetings down by type, size and recurrence. The AI Adoption Report shows daily AI users and adoption rate by team, and Location Insights compares office, remote and hybrid days.

Employee Management

Insightful organizes employees into departments and teams, which can be provisioned automatically from identity and HR systems such as Okta, Microsoft Entra ID, Workday and BambooHR. Role-based access gives admins, managers, clients and employees different views, and managers see only their own teams. Data collection settings can be set per group or per employee. For each team, Insightful records attendance, shift schedules, time off and working hours, and reports utilization, workload distribution, app and AI tool use, and meeting versus focus time. Shared computers are supported through Workstation Mode. Each employee has a personal dashboard with their own data. With People Intelligence, managers also receive suggested changes on workload balance, team efficiency and key person risk, each with steps and a target.

Task Mining