Sendbird
4.7 out of 5 stars
(7 Ratings)
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
Learn more about Sendbird
Kore.ai
5.0 out of 5 stars
(1 Rating)
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.
Learn more about Kore.ai
Lumro
Lumro is a platform for creating, managing, and deploying AI agents that can handle sales, support, lead collection, appointment bookings, customer success, and more, working around the clock to deliver human-like interactions. These agents integrate seamlessly with channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone. They also plug into the tools businesses already use, CRMs, payment processors, scheduling tools, allowing agents not just to answer FAQs, but to take real actions such as capturing leads, creating and managing support tickets, booking appointments, processing payments, routing escalations, retrieving product info, and executing custom workflows tailored to specific business processes. Lumro supports branding and voice-alignment (trained on company data, website, PDFs, manuals, past conversations), tracks performance via analytics.
Learn more about Lumro
ChatGent
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.
Learn more about ChatGent